📌 Core Information
🔹 Job Title: Creative Workflow Manager
🔹 Company: Williams Lea
🔹 Location: London, United Kingdom
🔹 Job Type: Full-time, Hybrid
🔹 Category: Creative & Design
🔹 Date Posted: May 2, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Hybrid (3 office days per week)
🚀 Job Overview
Key aspects of this role include:
- Liaising between clients and the creative team to ensure smooth project progress
- Managing workflows, resources, and project timelines
- Ensuring project delivery meets brief and quality standards
- Building strong relationships with key departments and stakeholders
- Working with Adobe Creative Suite for print, digital, and video projects
ASSUMPTION: This role requires a balance of strong interpersonal and organizational skills, with a focus on clear communication and attention to detail.
📋 Key Responsibilities
✅ Review current workflows and proactively suggest improvements
✅ Assess incoming briefs, create detailed timing plans, and manage creative resources
✅ Ensure successful delivery of all creative projects, conducting copy checks where necessary
✅ Manage the creative inbox, providing timely communication with stakeholders and sharing project updates
✅ Organize regular check-ins with teams to ensure work is progressing smoothly and remove potential barriers
ASSUMPTION: This role involves managing multiple projects simultaneously, requiring strong organizational skills and the ability to prioritize tasks effectively.
🎯 Required Qualifications
Education: Relevant degree or equivalent experience
Experience: Proven experience working with creative teams and managing internal processes
Required Skills:
- Excellent communication skills, both written and verbal
- Impeccable attention to detail and proofing skills
- Highly organized with a focus on accuracy and quality in a fast-paced environment
- Natural problem-solver, focused, self-motivated, and forward-thinking
- Calm under pressure, able to prioritize, adapt, and multitask effectively
- Knowledge of Adobe Creative Suite for print, digital, and video projects
- Knowledge of print processes and techniques
Preferred Skills:
- Experience managing suppliers
- Fluency in additional languages
ASSUMPTION: Candidates with experience in a similar role, such as Workflow Manager, Traffic Manager, or Production Manager, are strongly encouraged to apply.
💰 Compensation & Benefits
Salary Range: £40,000 - £45,000 per annum depending on experience
Benefits:
- 25 days holiday, plus bank holidays (pro-rata for part-time roles)
- Salary sacrifice schemes, retail vouchers, including TechScheme for gadgets and appliances
- Life Assurance
- Private Medical Insurance
- Dental Insurance
- Health Assessments
- Cycle-to-work scheme
- Discounted gym memberships
- Referral Scheme
Working Hours: 37.5 hours per week, Monday-Friday 9am-5pm with a 30-min lunch, unpaid
ASSUMPTION: The salary range provided is an estimate based on industry standards for a role of this level in the London area. Final compensation will be determined based on the candidate's qualifications and experience.
📌 Applicant Insights
🔍 Company Context
Industry: Williams Lea is a leading global provider of business-critical support services, focusing on delivering efficient, technology-enabled solutions to blue-chip clients in investment banks, law firms, and professional services firms.
Company Size: Williams Lea has approximately 7,000 employees worldwide, offering a large, diverse work environment with ample opportunities for career growth.
Founded: Williams Lea was founded in 1981 and has since grown into a global organization with a strong heritage and great client relationships.
Company Description:
- Williams Lea is dedicated to providing high-quality, customer-focused services across complex, highly regulated environments
- The company focuses on offering efficient, technology-enabled solutions to its clients
- Williams Lea is committed to supporting its employees' professional and personal well-being
Company Specialties:
- Pitchbooks and Presentations
- Creative and Graphic Design
- Business Information Services (BIS)
- CRM and Data Management
- Digital Mail
- Mailroom Services
- Reprographics
- Information Governance
- Records Management
- Colleague Experience Management
- Reception and Hospitality
- Secretarial Support
- Administrative Services
- Document Word Processing
- e-Billing
- Accounts Payable
- Procurement Support
- Publications and Subscriptions Management
- Transcription Services
- and Translation Services
Company Website: williamslea.com
ASSUMPTION: Williams Lea's extensive experience and global presence provide a stable and supportive work environment for its employees.
📊 Role Analysis
Career Level: Mid-level to senior, with opportunities for growth and career progression
Reporting Structure: This role reports directly to the Creative Services Manager
Work Arrangement: Hybrid, with 3 office days per week and the remainder working remotely
Growth Opportunities:
- Progression to a senior or management role within the creative services department
- Expanding skills and knowledge in project management and workflow optimization
- Potential opportunities to work on international projects and collaborate with global teams
ASSUMPTION: This role offers a unique blend of creative and operational responsibilities, providing a well-rounded experience for the right candidate.
🌍 Location & Work Environment
Office Type: Modern, collaborative office space with state-of-the-art facilities
Office Location(s): Capital House, 85 King William Street, London EC4N 7BL
Geographic Context:
- London is a vibrant, multicultural city with a rich history and diverse cultural attractions
- The City of London, where the office is located, is a major financial hub with numerous international businesses
- The office is conveniently located near major transportation links, making it easily accessible
Work Schedule: Monday-Friday, 9am-5pm with a 30-min lunch break
ASSUMPTION: The hybrid work arrangement offers a good balance between on-site collaboration and remote flexibility.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the HR department
- Face-to-face or video interview with the Creative Services Manager
- Final interview with the Head of Creative Services
Key Assessment Areas:
- Communication and interpersonal skills
- Organizational skills and attention to detail
- Problem-solving abilities and adaptability
- Knowledge of Adobe Creative Suite and print processes
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences
- Prepare examples of your work and be ready to discuss them during the interview
- Research Williams Lea and the role to demonstrate your understanding and enthusiasm
ATS Keywords: Creative Workflow Management, Project Coordination, Adobe Creative Suite, Print Processes, Supplier Management, Stakeholder Communication
ASSUMPTION: The interview process is designed to assess the candidate's fit for the role and the company culture, with a focus on communication, organizational, and technical skills.
🛠️ Tools & Technologies
- Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Project management tools (e.g., Asana, Trello, JIRA)
ASSUMPTION: Familiarity with the mentioned tools is essential for this role, and candidates should be comfortable learning and using new software as needed.
👔 Cultural Fit Considerations
Company Values:
- Customer-focused
- Collaborative
- Innovative
- Respectful
- Accountable
Work Style:
- Dynamic and fast-paced environment
- Strong focus on teamwork and collaboration
- Opportunities for professional growth and development
Self-Assessment Questions:
- Do you thrive in a fast-paced, collaborative environment?
- Are you comfortable managing multiple projects and priorities simultaneously?
- Do you possess strong communication skills and the ability to build effective relationships with stakeholders?
ASSUMPTION: Candidates who align with Williams Lea's values and work style are more likely to succeed in this role and contribute to the company's continued success.
⚠️ Potential Challenges
- Managing multiple projects and deadlines simultaneously
- Working with diverse teams and stakeholders with varying expectations and priorities
- Adapting to changes in workflow and project requirements
- Balancing on-site and remote work effectively
ASSUMPTION: These challenges can be overcome with strong organizational skills, effective communication, and a proactive approach to problem-solving.
📈 Similar Roles Comparison
- Creative Workflow Manager vs. Traffic Manager: Both roles focus on project coordination and workflow management, but the Creative Workflow Manager has a stronger emphasis on creative project delivery and client liaison
- Industry-specific context: Williams Lea operates in a highly regulated environment, requiring a strong focus on compliance and data security
- Career path comparison: This role can serve as a stepping stone to senior or management positions within the creative services department
ASSUMPTION: Understanding the differences between similar roles and the industry-specific context can help candidates tailor their application and prepare for the interview process.
📝 Sample Projects
- Managing the creative workflow for a high-profile client pitch, ensuring all materials are delivered on time and to the required standard
- Optimizing the creative workflow process to improve efficiency and reduce turnaround times
- Collaborating with the creative team to develop and implement a new project management system
ASSUMPTION: These sample projects illustrate the range of responsibilities and challenges faced by the Creative Workflow Manager, showcasing the role's diverse and dynamic nature.
❓ Key Questions to Ask During Interview
- Can you describe a typical day or week in this role?
- How does this role contribute to the overall success of the creative services department and the company as a whole?
- What opportunities are there for professional growth and development within this role?
- How does the company support work-life balance for its employees?
- What is the company's approach to diversity, equity, and inclusion?
ASSUMPTION: Asking thoughtful, well-researched questions demonstrates the candidate's interest in the role and the company, and provides valuable insights into the work environment and company culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the provided link
- Tailor your resume and cover letter to highlight relevant skills and experiences, emphasizing your ability to manage workflows, coordinate projects, and communicate effectively with stakeholders
- Prepare examples of your work and be ready to discuss them during the interview
- Research Williams Lea and the role to demonstrate your understanding and enthusiasm
- Follow up with the HR department one week after submitting your application to confirm receipt and inquire about the next steps in the interview process
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
