🔹 Job Title: CRM Marketing Associate (FTC)
🔹 Company: MOO
🔹 Location: London, City of, United Kingdom
🔹 Job Type: Fixed Time Contractor (FTC) (UK Only)
🔹 Category: Marketing
🔹 Date Posted: April 4, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: Hybrid (London, Dagenham, Boston, East Providence, Denver)
Key aspects of this role include:
ASSUMPTION: This role requires a proactive, imaginative, and collaborative individual who can manage multiple priorities and thrive in a dynamic environment.
✅ Oversee the email and automated marketing program for MOO’s Business Services (MBS) customers, managing end-to-end campaign execution
✅ Lead the development of the promotional calendar and coordinate cross-channel marketing campaigns
✅ Collaborate with the Business Intelligence team to use performance insights to improve existing lifecycle campaigns and develop new automated programs
✅ Build strong cross-functional relationships and align expectations with stakeholders across sales, design, and analytics
✅ Design and execute a testing strategy to increase engagement and conversion through the email marketing program
✅ Monitor email deliverability, engagement metrics, and bounce rates, and work with external tools and partners to maintain a high-quality sender reputation
✅ Stay current with trends and best practices in email marketing, CRM, and direct marketing through ongoing competitor and industry analysis
ASSUMPTION: This role requires a strong attention to detail, excellent written and verbal communication skills, and a customer-first mindset focused on delivering smooth, engaging, and effective campaigns and customer journeys.
Education: Bachelor's degree in Marketing, Business, or a related field
Experience: 2-5 years of relevant marketing experience, ideally with a focus on B2B audiences
Required Skills:
Preferred Skills:
ASSUMPTION: The ideal candidate will have a proven track record in email marketing and CRM, with a strong understanding of direct marketing principles and a customer-focused mindset.
Salary Range: £35,000 - £45,000 per annum (pro-rated for the FTC period)
Benefits:
Working Hours: Full-time (37.5 hours per week)
ASSUMPTION: The salary range provided is an estimate based on industry standards for a marketing associate role in London, considering the experience level and the fixed-term contract nature of the position.
Industry: MOO operates in the design and technology sector, focusing on online print and design services for businesses of all sizes.
Company Size: MOO has 201-500 employees, providing a mid-sized company environment that offers opportunities for growth and collaboration.
Founded: MOO was founded in 2006, with a mission to disrupt the trillion-dollar global print industry by combining professional design with accessibility and reach.
Company Description:
Company Specialties:
Company Website: http://www.moo.com
ASSUMPTION: MOO's focus on design, technology, and sustainability makes it an attractive employer for candidates interested in these areas.
Career Level: This role is suitable for a mid-level marketing professional looking to gain experience in CRM and marketing automation.
Reporting Structure: The CRM Marketing Associate will report directly to the Head of CRM and work closely with the marketing, sales, and business intelligence teams.
Work Arrangement: This is a hybrid role, with a mix of remote and on-site work. The primary office locations are in London and Dagenham, with additional offices in Boston, East Providence, and Denver.
Growth Opportunities:
ASSUMPTION: This role offers opportunities for professional development and growth within the marketing and CRM fields.
Office Type: MOO's offices are modern, collaborative spaces designed to foster creativity and productivity.
Office Location(s): London, Dagenham, Boston, East Providence, Denver
Geographic Context:
Work Schedule: The standard work schedule is Monday to Friday, 9:00 AM to 5:30 PM, with a 30-minute lunch break. Flexible working arrangements may be available.
ASSUMPTION: The hybrid work arrangement and multiple office locations provide candidates with flexibility and the opportunity to choose an environment that best suits their needs.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: CRM, marketing automation, email marketing, customer retention, segmentation, testing, performance reporting, collaboration, stakeholder management, HTML, Braze, Salesforce, Pardot
ASSUMPTION: The application process may vary depending on the specific needs of the hiring team, but candidates can expect a thorough evaluation of their skills and experience.
ASSUMPTION: The required tools and technologies for this role are industry-standard and widely used in marketing and CRM positions.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: MOO values candidates who are creative, collaborative, and customer-focused, with a strong work ethic and a commitment to sustainability.
ASSUMPTION: These challenges are common in marketing and CRM roles and can be overcome with strong organizational skills, effective communication, and a willingness to learn and adapt.
ASSUMPTION: This role offers unique opportunities and challenges compared to similar positions in the industry, making it an attractive choice for the right candidate.
ASSUMPTION: These sample projects demonstrate the key responsibilities and required skills for the CRM Marketing Associate role at MOO.
ASSUMPTION: These questions will help candidates better understand the role, the team, and the company culture, enabling them to make an informed decision about the opportunity.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.