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Customer Account Analyst (fixed-term)

Pilmico Foods Corporation
Full-time
On-site
Taytay, Rizal, Philippines
πŸ“Š Marketing Analyst

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Account Analyst (fixed-term)

πŸ”Ή Company: Pilmico Foods Corporation

πŸ”Ή Location: Taytay, Rizal, Philippines

πŸ”Ή Job Type: Contract

πŸ”Ή Category: Food Production

πŸ”Ή Date Posted: July 4, 2025

πŸ”Ή Experience Level: Entry-level (0-2 years)

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Managing customer accounts from setup to payment cycle
  • Ensuring accurate recording, analyzing, reporting, and reconciliation of accounts receivable
  • Collaborating with customers, branch managers, and sales specialists for collections
  • Preparing and maintaining accounts receivable aging schedules and other reports
  • Handling customer queries and complaints related to accounts receivable

ASSUMPTION: This role requires strong organizational skills, attention to detail, and the ability to work well under pressure. It also involves frequent communication with customers and internal stakeholders.

πŸ“‹ Key Responsibilities

βœ… Ensure timely collection of accounts receivable

βœ… Coordinate with customers, branch managers, and sales specialists for collections

βœ… Evaluate customer requirements to minimize hold orders and recommend necessary moves

βœ… Review and reconcile customer account ledgers

βœ… Prepare and record adjustments through Debit Notes (DN) and Credit Notes (CN)

βœ… Prepare and maintain accounts receivable aging schedules

βœ… Prepare collection letters for delinquent accounts

βœ… Generate and mail monthly statements of account to customers

βœ… Attend to AR-related queries and complaints from customers, TBMs, and RSMs

βœ… Prepare and submit monthly sales summary reports and price adjustment summaries

βœ… Monitor collection of withholding tax certificates

βœ… Print and file Debit Notes and Credit Notes

βœ… Perform other tasks as assigned by the immediate superior

ASSUMPTION: This role involves a high degree of autonomy and requires the incumbent to manage their time effectively to meet deadlines and maintain high standards of accuracy.

🎯 Required Qualifications

Education: Graduate of any degree related to Accounting

Experience: At least one (1) year of related experience in collection and/or handling of accounts receivable, with experience in accounting software and other computer-related programs.

Required Skills:

  • Proven experience in accounts receivable and collection
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Proficiency in accounting software and other computer-related programs
  • Attention to detail and strong organizational skills
  • Ability to work well under pressure and meet deadlines

Preferred Skills:

  • Experience in the food production industry
  • Fluency in Filipino (Tagalog)

ASSUMPTION: While not explicitly stated, experience in the food production industry or familiarity with its unique accounting requirements may be beneficial for this role.

πŸ’° Compensation & Benefits

Salary Range: PHP 25,000 - 35,000 per month (based on industry standards for entry-level accounting roles in the Philippines)

Benefits:

  • Full-time onsite and fixed-term employment
  • Work schedule: Monday to Saturday

Working Hours: 48 hours per week

ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level accounting roles in the Philippines. Actual compensation may vary depending on the candidate's qualifications and experience.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Food Production

Company Size: 10,001+ employees (large corporation)

Founded: Pilmico Foods Corporation is a subsidiary of Aboitiz Equity Ventures, which was founded in 1920.

Company Description:

  • Pilmico Foods Corporation is the food and agribusiness subsidiary of Aboitiz Equity Ventures
  • One of the largest flour milling companies in the Philippines
  • Engaged in the manufacture of wheat flour and wheat by-products
  • Imports wheat from the United States and Canada
  • Exports flour products to countries in the ASEAN region

Company Specialties:

  • Flour milling
  • Wheat by-products
  • Technical services and bakery training

Company Website: https://www.pilmico.com/

ASSUMPTION: Pilmico Foods Corporation is a well-established company with a strong presence in the Philippine food production industry. It offers opportunities for career growth and development within a large organization.

πŸ“Š Role Analysis

Career Level: Entry-level (0-2 years)

Reporting Structure: The Customer Account Analyst reports directly to the Accounts Receivable Manager

Work Arrangement: On-site, full-time, fixed-term employment

Growth Opportunities:

  • Potential career progression to senior roles within the finance department
  • Opportunities to gain experience in a large corporation and work with diverse teams
  • Possibility to learn and develop skills in accounts receivable and customer service

ASSUMPTION: This role offers opportunities for career growth and development within a large organization. However, it is a fixed-term position, so candidates should be prepared for the possibility of limited long-term employment.

🌍 Location & Work Environment

Office Type: On-site, industrial setting

Office Location(s): Blk 2 Unit 1, 888 Industrial Megacity, Highway 2000, Sta. Ana, Taytay, Rizal, Philippines

Geographic Context:

  • Taytay is located in the province of Rizal, Philippines
  • It is approximately 30 kilometers southeast of Manila
  • The area is primarily industrial, with a mix of residential and commercial establishments

Work Schedule: Monday to Saturday, with a workweek of 48 hours

ASSUMPTION: The work environment is likely to be fast-paced and dynamic, with a focus on meeting deadlines and maintaining high standards of accuracy. The industrial setting may be noisy and busy at times.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • On-site interview with the hiring manager and/or team members
  • Background check and reference verification
  • Job offer

Key Assessment Areas:

  • Problem-solving skills
  • Attention to detail
  • Communication and interpersonal skills
  • Customer service orientation
  • Familiarity with accounting software and computer-related programs

Application Tips:

  • Highlight relevant experience in accounts receivable and collection
  • Demonstrate strong analytical and problem-solving skills
  • Showcase excellent communication and interpersonal skills
  • Tailor your resume and cover letter to emphasize your fit for the role and the company

ATS Keywords: Accounts Receivable, Collection, Customer Service, Accounting, Reconciliation, Reporting, Analytical Skills, Communication, Problem Solving, Attention to Detail, Teamwork, Time Management, Computer Skills, Innovation, Integrity, Responsibility

ASSUMPTION: The application process may involve multiple stages, including an initial screening, an interview with the hiring manager, and a final decision. Candidates should be prepared to demonstrate their qualifications and fit for the role throughout the process.

πŸ› οΈ Tools & Technologies

  • Accounting software (e.g., Microsoft Dynamics 365 Finance, SAP, Oracle)
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Customer relationship management (CRM) software (e.g., Salesforce, Microsoft Dynamics 365 Sales)

ASSUMPTION: The specific accounting software and other tools used by the company may vary, but proficiency in common accounting software and Microsoft Office Suite is likely to be required.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Integrity
  • Teamwork
  • Innovation
  • Responsibility

Work Style:

  • Collaborative and team-oriented
  • Focused on meeting deadlines and maintaining high standards of accuracy
  • Adaptable and able to work well under pressure

Self-Assessment Questions:

  • Do you possess strong analytical and problem-solving skills?
  • Are you able to work well under pressure and meet deadlines?
  • Do you have excellent communication and interpersonal skills?
  • Are you comfortable working in a fast-paced, dynamic environment?

ASSUMPTION: Candidates should assess their fit with the company's values and work style to ensure a good cultural fit. They should also be prepared to demonstrate their qualifications and fit for the role during the interview process.

⚠️ Potential Challenges

  • High volume of accounts receivable and collections work
  • Tight deadlines and pressure to maintain high standards of accuracy
  • Dealing with difficult customers and collections issues
  • Working in a fast-paced, dynamic environment

ASSUMPTION: These challenges may require the incumbent to work well under pressure, manage their time effectively, and maintain high standards of accuracy. Strong problem-solving skills and excellent communication and interpersonal skills will be essential for success in this role.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to other accounts receivable and collection positions, but may have unique aspects related to the food production industry
  • It may offer opportunities for career growth and development within a large corporation
  • It is a fixed-term position, which may limit long-term employment prospects

ASSUMPTION: Candidates should compare this role to other accounts receivable and collection positions to understand its unique aspects and potential opportunities for career growth and development.

πŸ“ Sample Projects

  • Reconciling customer account ledgers and preparing necessary adjustments
  • Preparing and maintaining accounts receivable aging schedules
  • Handling customer queries and complaints related to accounts receivable
  • Preparing and submitting monthly sales summary reports and price adjustment summaries

ASSUMPTION: These sample projects are based on the key responsibilities listed in the job description. Candidates should be prepared to demonstrate their ability to perform these tasks during the interview process.

❓ Key Questions to Ask During Interview

  • What are the key priorities for this role in the first 90 days?
  • How does this role fit into the overall accounts receivable and collections process?
  • What are the most challenging aspects of this role, and how can I best prepare to address them?
  • What opportunities are there for career growth and development within the company?
  • What is the work environment like, and how does the team collaborate and support each other?

ASSUMPTION: These questions are designed to help candidates better understand the role, the company, and the work environment. They should be tailored to the specific candidate and the company's unique culture and values.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the provided link
  • Tailor your resume and cover letter to emphasize your fit for the role and the company
  • Prepare for the interview by researching the company and practicing common interview questions
  • Follow up with the hiring manager after the interview to express your interest in the role and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.