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Customer Enablement Campaign Manager (all genders)

TeamViewer
Full-time
On-site
GΓΆppingen, Baden-WΓΌrttemberg, Germany
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Enablement Campaign Manager (all genders)

πŸ”Ή Company: TeamViewer

πŸ”Ή Location: GΓΆppingen, Baden-WΓΌrttemberg, Germany

πŸ”Ή Job Type: Full-time, Hybrid

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: May 14, 2025

πŸ”Ή Experience Level: Mid-level (2-5 years)

πŸ”Ή Remote Status: On-site with hybrid flexibility

πŸš€ Job Overview

Key aspects of this role include:

  • Planning, designing, and executing global marketing campaigns
  • Managing campaign implementation and cross-departmental communication
  • Steering campaign management processes and improvements
  • Supporting senior management decisions based on analysis

ASSUMPTION: This role requires a high level of independence and resourcefulness, as well as strong communication and project management skills.

πŸ“‹ Key Responsibilities

βœ… Plan and manage the implementation of global marketing campaigns, including day-to-day operations and oversight of running campaigns

βœ… Facilitate cross-departmental communication and collaborate with internal marketing teams and external agencies

βœ… Oversee the end-to-end planning and execution of campaigns, ensuring all teams are aware and aligned with current and upcoming activities

βœ… Steer campaign management processes, alignments, and improvements to ensure timely and accurate implementation, performance feedback, and optimizations

βœ… Support senior management decisions by identifying areas for improvement based on analysis

ASSUMPION: This role involves a high degree of multitasking and prioritization, as well as strong attention to detail.

🎯 Required Qualifications

Education: University degree in Marketing, Digital Marketing, Business Administration, or a related subject

Experience: Proven experience in global sales and marketing organizations

Required Skills:

  • Excellent communication, copywriting, and project management skills
  • Ability to work independently and resourcefully with minimal supervision
  • Fluency in English; additional languages such as German are a plus

Preferred Skills:

  • Previous background in working for a B2B SaaS company

ASSUMPTION: Candidates with experience in global marketing campaigns and a strong understanding of the B2B SaaS industry are preferred.

πŸ’° Compensation & Benefits

Salary Range: €45,000 - €60,000 per year (based on experience and industry standards for mid-level marketing roles in Germany)

Benefits:

  • Onsite onboarding in the HQ office for an optimal start
  • Great compensation and benefits packages, including company achievement bonus and company stocks
  • Regular salary reviews and premiums for the private pension plan (BAV) up to the maximum amount, topped up by TeamViewer
  • Public transport-friendly offices and the option to lease an e-bike
  • Special terms for local gyms and access to the Corporate Benefits platform with many discounts
  • Regular team events and company-wide celebrations
  • Open door policy, no dress code rules, frequent all-hands and leadership lunches
  • Hybrid and flexible work time with up to 60% home office
  • Work From Abroad Program, allowing up to 40 days of work outside the contracting country

Working Hours: Full-time (40 hours per week) with flexible work arrangements

ASSUMPTION: The salary range provided is an estimate based on industry standards for mid-level marketing roles in Germany. Actual compensation may vary based on the candidate's qualifications and experience.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Software Development, specifically remote connectivity and digital workplace solutions

Company Size: Medium-sized (1,001-5,000 employees), offering a dynamic work environment with opportunities for growth and collaboration

Founded: 2005, with headquarters in GΓΆppingen, Germany

Company Description:

  • TeamViewer provides a Digital Workplace platform that connects people with technology, enabling, improving, and automating digital processes
  • The company specializes in remote access and support, remote monitoring solutions, and augmented reality
  • TeamViewer has a strong global presence, with offices in various countries and a user base of hundreds of millions

Company Specialties:

  • Remote Control Software
  • Remote Monitoring Solutions
  • Augmented Reality

Company Website: www.teamviewer.com

ASSUMPTION: TeamViewer's focus on remote work and digital solutions makes it an attractive employer for tech-savvy professionals seeking a dynamic and innovative work environment.

πŸ“Š Role Analysis

Career Level: Mid-level, with opportunities for growth and advancement within the marketing department and the company as a whole

Reporting Structure: This role reports directly to the Senior Marketing Manager and works closely with cross-functional teams, including marketing, sales, and product management

Work Arrangement: Hybrid, with a balance between on-site work at the GΓΆppingen headquarters and remote work from home or other approved locations

Growth Opportunities:

  • Progression to a senior marketing role or management position within the marketing department
  • Expansion into other areas of the business, such as product management or sales
  • International assignments or relocation opportunities, given TeamViewer's global presence

ASSUMPTION: The Customer Enablement Campaign Manager role offers a unique opportunity to gain valuable experience in global marketing campaigns and contribute to TeamViewer's continued success and growth.

🌍 Location & Work Environment

Office Type: Modern, collaborative office space with a focus on employee well-being and comfort

Office Location(s): GΓΆppingen, Baden-WΓΌrttemberg, Germany (headquarters), with additional offices in various countries

Geographic Context:

  • GΓΆppingen is a mid-sized city located in the southwestern region of Germany, approximately 40 kilometers east of Stuttgart
  • The area offers a high quality of life, with easy access to nature, cultural attractions, and urban amenities
  • GΓΆppingen is well-connected by public transportation, with regular train and bus services to nearby cities and towns

Work Schedule: Flexible work hours with the option to work from home or other approved locations up to 60% of the time

ASSUMPTION: TeamViewer's hybrid work arrangement and flexible scheduling options cater to employees' individual needs and preferences, promoting a healthy work-life balance.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission through the TeamViewer careers portal
  • Phone or video screening with the HR department
  • Technical assessment or case study presentation, depending on the role
  • On-site or virtual interview with the hiring manager and relevant team members
  • Final decision and job offer

Key Assessment Areas:

  • Communication and presentation skills
  • Problem-solving and analytical abilities
  • Cultural fit and alignment with TeamViewer's values
  • Marketing and campaign management expertise

Application Tips:

  • Tailor your resume and cover letter to highlight relevant skills and experiences for this specific role
  • Prepare for the interview by researching TeamViewer's products, services, and company culture
  • Be ready to discuss your approach to global marketing campaigns and provide examples of successful campaigns you've managed in the past
  • Demonstrate your understanding of the B2B SaaS industry and TeamViewer's unique value proposition

ATS Keywords: Marketing, Campaign Management, Global Marketing, B2B SaaS, Remote Access, Digital Workplace, Project Management, Communication, English, German

ASSUMPTION: TeamViewer's hiring process is designed to assess candidates' technical skills, cultural fit, and alignment with the company's values and mission.

πŸ› οΈ Tools & Technologies

  • Marketing automation and CRM platforms (e.g., HubSpot, Salesforce)
  • Project management tools (e.g., Asana, Trello)
  • Collaboration and communication tools (e.g., Microsoft Office Suite, Google Workspace)
  • Data analysis and visualization tools (e.g., Google Analytics, Tableau)

ASSUMPTION: Familiarity with industry-standard marketing tools and technologies is essential for success in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centricity
  • Innovation and continuous improvement
  • Collaboration and teamwork
  • Accountability and reliability
  • Diversity, equity, and inclusion

Work Style:

  • Dynamic and fast-paced, with a focus on results and performance
  • Collaborative and team-oriented, with a strong emphasis on cross-functional communication and coordination
  • Flexible and adaptable, with a willingness to learn and grow in a rapidly evolving industry

Self-Assessment Questions:

  • How do you approach working with diverse teams and stakeholders to achieve common goals?
  • Can you provide an example of a successful global marketing campaign you've managed, and how you ensured alignment and collaboration among all involved parties?
  • How do you stay organized and prioritize tasks in a fast-paced, multitasking environment, and how do you ensure attention to detail in your work?

ASSUMPTION: TeamViewer's company culture values diversity, collaboration, and continuous learning, making it an attractive workplace for professionals seeking a dynamic and inclusive work environment.

⚠️ Potential Challenges

  • Managing multiple global marketing campaigns simultaneously, requiring strong organizational skills and prioritization
  • Working with diverse teams and stakeholders, each with their own priorities and objectives, necessitating excellent communication and negotiation skills
  • Keeping up with industry trends and best practices in global marketing, requiring continuous learning and adaptation
  • Balancing work-life demands, especially during peak campaign periods, which may require additional hours and flexibility

ASSUMPTION: The Customer Enablement Campaign Manager role presents unique challenges and opportunities for growth and development within the marketing department and the company as a whole.

πŸ“ˆ Similar Roles Comparison

  • Unlike traditional marketing roles, this position focuses on global campaign management, requiring a strong understanding of international markets and cultural nuances
  • TeamViewer's emphasis on remote connectivity and digital workplace solutions sets it apart from other software development companies, offering unique opportunities for innovation and growth
  • Career progression in this role may lead to senior marketing positions or management roles within the marketing department or other areas of the business

ASSUMPTION: The Customer Enablement Campaign Manager role offers a unique blend of global marketing experience and exposure to cutting-edge technology, providing a strong foundation for career growth and development within the industry.

πŸ“ Sample Projects

  • Managing a global product launch campaign, coordinating with cross-functional teams to ensure consistent messaging and branding across multiple regions
  • Developing and executing a targeted account-based marketing (ABM) strategy for key enterprise customers, tailored to their specific needs and pain points
  • Creating and implementing a customer referral program, incentivizing satisfied customers to refer their peers and colleagues to TeamViewer's products and services

ASSUMPTION: These sample projects illustrate the diverse and challenging nature of the Customer Enablement Campaign Manager role, requiring a strong combination of strategic thinking, tactical execution, and cross-functional collaboration.

❓ Key Questions to Ask During Interview

  • How does TeamViewer support the professional development and growth of its marketing team members?
  • Can you describe the team structure and dynamics within the marketing department, and how does this role fit into the overall organization?
  • How does TeamViewer foster a culture of innovation and continuous improvement, and what opportunities are there for me to contribute to this process?
  • What are the key performance indicators (KPIs) for this role, and how will my success be measured and evaluated?
  • How does TeamViewer approach work-life balance, and what resources and support are available to employees to maintain a healthy work-life equilibrium?

ASSUMPTION: Asking thoughtful and insightful questions during the interview demonstrates your interest in the role and commitment to understanding TeamViewer's unique work environment and culture.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant skills and experiences for this specific role
  • Prepare for the interview by researching TeamViewer's products, services, and company culture
  • Be ready to discuss your approach to global marketing campaigns and provide examples of successful campaigns you've managed in the past
  • Follow up with the hiring manager within one week after your interview to reiterate your interest in the role and address any remaining questions

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.