📌 Core Information
🔹 Job Title: Customer Marketing - Manager, Product Management
🔹 Company: The Home Depot
🔹 Location: STORE SUPPORT CENTER, ATLANTA - 9090
🔹 Job Type: Full-Time
🔹 Category: Management
🔹 Date Posted: April 16, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Strategic planning and execution of product management within a designated enterprise product line
- Cross-functional team leadership and collaboration with developers, designers, and business partners
- Customer and associate needs assessment to drive enterprise product development
- Product delivery and quality control to meet strategic, financial, and technical goals
- Talent attraction, retention, and development of a world-class product management team
ASSUMPTION: This role requires a balance of strategic thinking, cross-functional collaboration, and team leadership to drive product success within a large retail organization.
📋 Key Responsibilities
✅ Develop and communicate product strategy and priorities to cross-functional teams and stakeholders
✅ Conduct user research and testing to understand customer and associate needs
✅ Create epics and user stories to drive product improvements and back-end system enhancements
✅ Prioritize and manage incoming requests from business partners and stakeholders
✅ Provide regular updates on product progress to leadership
✅ Remove roadblocks and obstacles to ensure product delivery meets strategic, financial, and technical goals
✅ Mentor and coach product managers to build a world-class product management team
✅ Foster collaboration with team members and stakeholders to drive value and resolve impediments
ASSUMPTION: This role involves a mix of strategic planning, cross-functional collaboration, and team leadership to drive product success within a large retail organization.
🎯 Required Qualifications
Education: Bachelor's degree in a related field
Experience: 5-7 years of relevant work experience in product management within a modern software development environment
Required Skills:
- Proficiency in modern software development product management practices and agile methodologies
- Experience working in a fast-paced, fluid environment with shifting priorities
- Strong communication and influencing skills across all levels of the organization
- Ability to create, prioritize, and accept epics and user stories
- Experience conducting user research and testing to understand needs
- Ability to identify goals, metrics, and analytics to measure product value
- Experience conducting competitive research and analysis
- Ability to balance workloads across teams
- Strong active listening and communication skills with multiple stakeholders
- Experience managing and growing team members in a professional setting
Preferred Skills:
- Experience guiding more junior team members through product management fundamentals
ASSUMPTION: Candidates should have a strong background in product management within a modern software development environment and be comfortable working in a fast-paced, collaborative setting.
💰 Compensation & Benefits
Salary Range: $120,000 - $160,000 per year (based on industry standards for a Manager, Product Management role in the retail sector with 5-7 years of experience)
Benefits:
- Competitive benefits package, including health, dental, and vision insurance
- 401(k) retirement plan with company match
- Employee discount on Home Depot products
- Tuition reimbursement and professional development opportunities
Working Hours: Full-time, typically Monday-Friday, 8:00 AM - 5:00 PM (with some flexibility for meetings and project deadlines)
ASSUMPTION: The salary range is an estimate based on industry standards for a Manager, Product Management role in the retail sector with 5-7 years of experience. Actual compensation may vary based on factors such as skills, experience, and internal equity.
📌 Applicant Insights
🔍 Company Context
Industry: Retail, specifically home improvement and customer service
Company Size: 10,001+ employees (large enterprise)
Founded: 1979
Company Description:
- World's largest home improvement specialty retailer
- Operates over 2,300 retail stores across North America and internationally
- Focuses on providing exceptional customer service and building strong customer relationships
Company Specialties:
- Retail
- Home improvement
- Customer service
Company Website: http://www.careers.homedepot.com
ASSUMPTION: The Home Depot is a well-established, large retail organization with a strong focus on customer service and a diverse range of products and services.
📊 Role Analysis
Career Level: Mid-level management
Reporting Structure: Typically reports to the Product Management Sr. Manager, Technology Director, or Sr. Director
Work Arrangement: On-site, with occasional overnight travel (5-20% of the time)
Growth Opportunities:
- Potential advancement to Senior Product Management roles or other leadership positions within the organization
- Opportunities to work on high-impact projects and drive significant business value
- Chance to develop and mentor junior product managers, fostering professional growth
ASSUMPTION: This role offers opportunities for career growth and development within a large, established organization.
🌍 Location & Work Environment
Office Type: Corporate headquarters with a modern, collaborative work environment
Office Location(s): STORE SUPPORT CENTER, ATLANTA - 9090
Geographic Context:
- Atlanta, Georgia, with a vibrant business community and a diverse population
- Access to various amenities, including restaurants, shopping, and cultural attractions
- Warm, humid subtropical climate with mild winters and hot, humid summers
Work Schedule: Full-time, typically Monday-Friday, with some flexibility for meetings and project deadlines
ASSUMPTION: The work environment is collaborative and modern, with opportunities for professional growth and development within a large, established organization.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with a member of the HR team
- In-depth behavioral and technical interviews with cross-functional team members
- Final interview with the hiring manager or a panel of stakeholders
Key Assessment Areas:
- Product management skills and experience
- Cross-functional collaboration and communication skills
- Strategic thinking and problem-solving abilities
- Leadership and mentoring skills
Application Tips:
- Tailor your resume and cover letter to highlight relevant product management experience and skills
- Prepare examples of your experience with user research, competitive analysis, and product delivery
- Demonstrate your ability to work effectively with cross-functional teams and stakeholders
ATS Keywords: Product Management, Agile Methodologies, User Research, Team Leadership, Cross-Functional Collaboration, Communication, Strategic Planning, Problem Solving, Customer Focus, Mentoring, Analytics, Software Development Practices, Stakeholder Management, Competitive Analysis, Continuous Improvement, Empathy
ASSUMPTION: The application process focuses on assessing candidates' product management skills, cross-functional collaboration abilities, and strategic thinking.
🛠️ Tools & Technologies
- Modern software development tools and practices
- Agile methodologies, such as extreme programming (XP) principles (paired programming, test-driven development, continuous deployment)
- Product management software (e.g., JIRA, Asana, Trello)
- User research and testing tools (e.g., UsabilityHub, UserTesting, Hotjar)
ASSUMPTION: This role requires proficiency in modern software development practices and tools, as well as user research and testing methodologies.
👔 Cultural Fit Considerations
Company Values:
- Excellence
- Do the Right Thing
- Take Care of Your People
- Grow and Fortify the Business
Work Style:
- Collaborative and cross-functional
- Fast-paced and dynamic, with shifting priorities
- Focused on driving business value and improving customer satisfaction
Self-Assessment Questions:
- Do you thrive in a fast-paced, collaborative environment with shifting priorities?
- Are you passionate about driving business value and improving customer satisfaction?
- Do you have strong communication and influencing skills, and can you work effectively with multiple stakeholders?
ASSUMPTION: The Home Depot values a collaborative, customer-focused work environment with a strong emphasis on driving business value and improving customer satisfaction.
⚠️ Potential Challenges
- Managing multiple priorities and shifting deadlines in a fast-paced environment
- Balancing the needs of various stakeholders, including customers, associates, and business partners
- Working with a large, diverse team across multiple functions and locations
- Occasional overnight travel (5-20% of the time)
ASSUMPTION: This role presents unique challenges related to managing priorities, balancing stakeholder needs, and working with a large, diverse team.
📈 Similar Roles Comparison
- Compared to other product management roles, this position focuses more on strategic planning and cross-functional collaboration within a large retail organization
- Industry-specific context: Retail, home improvement, and customer service
- Career path comparison: Mid-level management with potential for advancement to senior product management or other leadership roles
ASSUMPTION: This role offers unique opportunities for strategic planning and cross-functional collaboration within a large retail organization, with potential for career advancement.
📝 Sample Projects
- Conducting user research and testing to understand customer needs and pain points
- Competitive analysis to identify gaps and opportunities in the home improvement retail market
- Developing and executing a product launch plan for a new home improvement product line
ASSUMPTION: Sample projects for this role involve user research, competitive analysis, and product launch planning within the home improvement retail sector.
❓ Key Questions to Ask During Interview
- Can you describe the current product portfolio and any upcoming initiatives?
- How does this role collaborate with other teams and functions within the organization?
- What are the biggest challenges facing the product management team, and how can this role address them?
- How does The Home Depot support the professional development and growth of its product management team members?
- What is the company's approach to work-life balance for this role?
ASSUMPTION: These interview questions focus on understanding the role's context, challenges, and growth opportunities within the organization.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant product management experience and skills
- Prepare examples of your experience with user research, competitive analysis, and product delivery
- Demonstrate your ability to work effectively with cross-functional teams and stakeholders
- Follow up with the hiring manager or HR representative within one week of submitting your application, inquiring about the status of your application and expressing your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
