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Customer Service - Korean Speaking Online Game Show Host - $24.75/hour + bonus (Online Casino)

Evolution
Full-time
On-site
Burnaby, British Columbia, Canada
πŸ“ž Customer Service

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Service - Korean Speaking Online Game Show Host

πŸ”Ή Company: Evolution

πŸ”Ή Location: Burnaby, British Columbia, Canada

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“ž Customer Service

πŸ”Ή Date Posted: Mon Mar 31 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: On-site

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Hosting live game shows for an online casino audience.
  • Engaging and interacting with players in a dynamic setting.
  • Maintaining a high-energy and entertaining performance on camera.
  • Adapting to varying game formats including blackjack and baccarat.

ASSUMPTION: It is assumed that the role requires not only charisma but also comfort and experience entertaining an audience, possibly requiring scripted and improv performances given the nature of live game shows.

πŸ“‹ Key Responsibilities

βœ… Host a variety of casino games, engaging players in real-time.

βœ… Ensure a smooth and entertaining gaming experience for participants.

βœ… Maintain a positive and fun atmosphere during broadcasts.

ASSUMPTION: Responsibilities likely include maintaining professional conduct and ensuring technical accuracy during broadcasts.

🎯 Required Qualifications

Education: Not specified

Experience: No prior experience required, but acting or hosting experience is advantageous.

Required Skills:

  • Fluency in Korean
  • Charismatic personality
  • Ability to improvise and entertain

Preferred Skills:

  • Previous hosting or acting experience
  • Prior experience in customer service

ASSUMPTION: Candidates with diverse backgrounds in entertainment might be preferred due to the dynamic nature of the role.

πŸ’° Compensation & Benefits

Salary Range: $24.75 per hour plus performance bonuses

Benefits:

  • Extended health and benefit plan
  • 15 days of paid vacation
  • 8 paid sick days
  • In-house training and paid breaks

Working Hours: 40 hours per week, with both day and night shifts available.

ASSUMPTION: Given the around-the-clock nature of the gaming industry, schedules might require flexibility, adjusting to peak player times.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: IT Services and IT Consulting

Company Size: 10,001+ employees, indicating a large, resourceful environment with numerous opportunities for career advancement

Founded: 2006 in Sweden

Company Description:

  • Leading innovator in online casino entertainment
  • Presence in 40 locations worldwide
  • Renowned for product innovation and IT solutions

Company Specialties:

  • Software development
  • Live video streaming
  • Online gaming and gambling

Company Website: https://careers.evolution.com/

ASSUMPTION: The company's global reach implies diverse workplace cultures and potential for broadly impacting roles.

πŸ“Š Role Analysis

Career Level: Entry-level to early career, ideal for individuals looking to break into entertainment or enhance current skills

Reporting Structure: Likely part of a team with a lead or manager in gaming operations

Work Arrangement: On-site in a secure, professional studio environment

Growth Opportunities:

  • Skill development in live entertainment and hosting
  • Potential transition to higher roles in gaming entertainment
  • Expanding network in the gaming and entertainment industry

ASSUMPTION: The role provides opportunities to build a portfolio in live video interactions and gain recognition in entertainment sectors.

🌍 Location & Work Environment

Office Type: State-of-the-art studio facility

Office Location(s): Burnaby, British Columbia, Canada

Geographic Context:

  • Proximity to major urban centers like Vancouver, New Westminster, Coquitlam
  • Accessible public transportation and amenities
  • Culturally diverse region with a vibrant entertainment scene

Work Schedule: Flexibility with day and night shifts due to 24/7 operation

ASSUMPTION: The studio location's proximity to urban amenities might enhance work-life balance for employees.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial online application submission
  • Pre-screening interview
  • Live audition or hosting demonstration

Key Assessment Areas:

  • Language proficiency and communication skills
  • On-camera presence and charisma
  • Problem-solving in a live setting

Application Tips:

  • Highlight any entertainment or hosting experience
  • Prepare a short demo video of previous hosting or acting
  • Emphasize flexibility and enthusiasm for on-camera work

ATS Keywords: Korean, live hosting, improvisation, customer engagement, charisma

ASSUMPTION: Preparing a demo reel or previous work sample might enhance the application, showcasing live engagement skills.

πŸ› οΈ Tools & Technologies

  • Live streaming software
  • Video and broadcasting equipment
  • Casino gaming interfaces

ASSUMPTION: Familiarity with broadcasting equipment and basic technical troubleshooting might be advantageous.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Creativity in delivering entertainment
  • Integrity and professionalism on set
  • Collaborative teamwork

Work Style:

  • Adaptability to varied, dynamic game formats
  • Strong team collaboration
  • Energetic and personable presentation

Self-Assessment Questions:

  • Do I feel comfortable performing live in front of a camera?
  • Am I fluent in Korean and comfortable conversing naturally?
  • Can I adapt to new games and live audiences swiftly?

ASSUMPTION: Candidates should be inherently outgoing with a flair for entertainment to thrive in the live setting.

⚠️ Potential Challenges

  • Maintaining high energy during lengthy broadcasts
  • Adapting to a schedule that includes late-night and early-morning shifts
  • Handling unpredictable live audience interactions
  • Balancing multiple games and formats

ASSUMPTION: Being accustomed to dealing with spontaneous or potentially challenging studio conditions is essential.

πŸ“ˆ Similar Roles Comparison

  • Demand for live streamers in the e-sports industry
  • Actor roles that require strong improvisation skills
  • Corporate hosting opportunities with live audience engagement

ASSUMPTION: Similar roles may require a stronger focus on either acting or customer service, depending on the specific industry.

πŸ“ Sample Projects

  • Host a successful promotional live stream for a new game launch
  • Collaborate on a thematic holiday casino event broadcast
  • Develop a signature hosting style that attracts repeat viewers

ASSUMPTION: Projects will often require a creative approach to draw in viewers and keep them engaged.

❓ Key Questions to Ask During Interview

  • What training is provided for new hosts?
  • How is performance measured and rewarded?
  • What challenges do current hosts face most frequently?
  • What growth opportunities exist within the company?
  • How does the team ensure a secure and fair gaming experience?

ASSUMPTION: Questions should focus on understanding the scope of support and professional development in the role.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Include a demonstration video of your hosting skills if possible
  • Prepare to discuss your passion for live entertainment
  • Ensure your resume highlights relevant skills and experiences
  • Be ready to audition or demonstrate your hosting ability live

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.