🔹 Job Title: Customer Service Officer
🔹 Company: Arrow Electronics
🔹 Location: Shenzhen, Guangdong, China
🔹 Job Type: On-site
🔹 Category: 📞 Customer Service
🔹 Date Posted: Mon Mar 31 2025
🔹 Experience Level: 0-2 years
🔹 Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: The job primarily focuses on supporting sales operations and customer engagement, with a strong emphasis on communication and system management based on the tasks outlined.
✅ Ensure product shipment information is communicated effectively
✅ Process returns to sales and manage payment processes
✅ Acquaint with ERP and ORACLE systems for internal processing
✅ Maintain and generate necessary reports for suppliers
✅ Support other tasks as assigned by the supervisor
ASSUMPTION: Responsibilities include a significant focus on system management and administrative skills, supporting the assumption of an organized, detail-oriented role.
Education: Bachelor’s degree required
Experience: 0-2 years in a relevant field
Required Skills:
Preferred Skills:
ASSUMPTION: Preferred skills indicate a company preference for candidates with advanced system management experience, suggesting a technology-driven work environment.
Salary Range: Not specified, competitive with industry standards
Benefits:
Working Hours: Full-time, 40 hours per week
ASSUMPTION: Assuming typical industry benefits based on company size and industry norms. Candidates should expect a comprehensive benefits package.
Industry: Technology, Information and Internet. A leader in global technology solutions.
Company Size: 10,001+ employees, offering a large network of professional growth opportunities
Founded: 1935
Company Description:
Company Specialties:
Company Website: https://www.arrow.com/company/fiveyearsout/
ASSUMPTION: Information reflects Arrow Electronics' robust industry presence and commitment to innovation, supporting employee career advancement and stability.
Career Level: Entry-level with growth potential within the company
Reporting Structure: Reports directly to a supervisor within the Inside Sales Team
Work Arrangement: On-site role requiring daily interaction with team members
Growth Opportunities:
ASSUMPTION: The role provides a significant career foundation within the growing technology sector, expecting involvement in comprehensive projects.
Office Type: Corporate office environment at the Upper Hills, Huang Gang Rd, Shenzhen
Office Location(s): Specific site in Shenzhen, Guangdong, China
Geographic Context:
Work Schedule: Standard business hours, potential for project-based overtime
ASSUMPTION: The office setting supports a professional business culture with dynamic inter-departmental interaction and collaboration.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Customer Service, ERP Systems, Sales Support, Microsoft Office, Administration
ASSUMPTION: The application process values clarity in technical and administrative capabilities, emphasizing the importance of related experience.
ASSUMPTION: The candidate needs proficiency in fundamental business software to manage tasks related to sales and administrative support effectively.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: Cultural fit implies an alignment with the company's innovation-driven and teamwork-focused environment, facilitating personal and professional success.
ASSUMPTION: Challenges are expected, typical in a high-tech industry that thrives on quick adaptation and effective communication.
ASSUMPTION: Comparable roles emphasize technical proficiency and customer interaction within corporate and sales support environments.
ASSUMPTION: These hypothetical projects highlight skills in system management, team collaboration, and process optimization related to the role.
ASSUMPTION: These questions aim to provide insights into team dynamics, growth opportunities, and role expectations.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
```