Customer Service Rep(01434)8054 New Lagrange Rd

📌 Core Information

🔹 Job Title: Customer Service Rep (01434) 8054 New Lagrange Rd

🔹 Company: Domino's

🔹 Location: Louisville, Kentucky, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Engaging with customers to enhance their experiences
• Providing prompt and accurate customer service
• Ensuring quality control through adherence to company standards
• Maintaining a professional attitude and appearance at all times

ASSUMPTION: The role primarily focuses on creating a welcoming customer environment while ensuring that all operational duties align with Domino's service standards.

📋 Key Responsibilities

✅ Greeting customers and taking orders with a smile

✅ Operating the cash register and collecting payments

✅ Making consistent products within Domino’s Pizza guidelines

✅ Maintaining a clean and organized work environment from the customer’s viewpoint

✅ Maintaining a professional appearance at all times in compliance with Domino’s grooming standards

ASSUMPTION: Responsibilities may include additional tasks suited to daily operational needs or specific store requirements.

🎯 Required Qualifications

Education: Not specified (open to entry-level candidates meeting age and legal requirements)

Experience: Preferably some experience in retail, hospitality, or a customer-facing role

Required Skills:

• Excellent communication skills
• Ability to work as part of a team
• Punctuality and reliability

Preferred Skills:

• Experience with cash handling
• Capability to undertake physical tasks such as heavy lifting

ASSUMPTION: Candidates should be at least 16 years old and successfully pass a criminal background check to meet employment requirements.

💰 Compensation & Benefits

Salary Range: $12 to $14.50 per hour, based on experience and performance

Benefits:

• Immediate training and skill development opportunities
• Flexible work schedule to accommodate personal commitments
• Employee discounts on Domino's products

Working Hours: Typically full-time (40 hours per week), with shifts covering various periods

ASSUMPTION: Benefits are likely aligned with entry-level positions in the retail or restaurant sector, offering basic perks and training opportunities.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, focusing on pizza delivery and dine-in experiences

Company Size: Over 10,001 employees, indicating a wide network and multiple career avenues

Founded: 1960, embodying a strong legacy and a forward-thinking approach

Company Description:

• Innovative culture with a focus on technological firsts
• Global presence in over 90 markets, showcasing a diverse work environment
• Strong emphasis on customer satisfaction and brand excellence

Company Specialties:

• Pizza and sandwiches
• Marketing and digital innovations
• Data analytics and advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's values innovation and customer-centric services, which drives the corporate strategy in diverse markets.

📊 Role Analysis

Career Level: Entry-level, suitable for beginners or those early in their career

Reporting Structure: Reports to store managers and shift supervisors

Work Arrangement: Primarily on-site, offering hands-on customer interaction

Growth Opportunities:

• Potential to progress into supervisory or managerial roles
• Training for skill enhancement in customer service and operations
• Participation in store-wide or regional performance initiatives

ASSUMPTION: Employees have abundant growth opportunities, including training and career advancement programs tailored to personal and professional development.

🌍 Location & Work Environment

Office Type: Fast-paced and customer-centric retail environment

Office Location(s): Louisville, Kentucky

Geographic Context:

• Convenient access to community amenities and public transportation
• Dynamic metropolitan area with numerous cultural attractions
• Opportunity to serve a diverse customer demographic

Work Schedule: Varied shifts to accommodate business needs and employee availability

ASSUMPTION: Store location provides a lively and supportive environment for engaging directly with customers.

💼 Interview & Application Insights

Typical Process:

• Submit an online application through the careers portal
• Preliminary phone screening to discuss qualifications and expectations
• In-person interview with store management

Key Assessment Areas:

• Customer interaction skills
• Ability to handle transactions accurately
• Adherence to company grooming and conduct standards

Application Tips:

• Emphasize your customer service experience
• Highlight team-oriented achievements
• Prepare to discuss availability and flexibility

ATS Keywords: Customer Service, Communication Skills, Team Player, Positive Attitude

ASSUMPTION: The selection process is straightforward, focusing on practical customer service abilities and enthusiasm for the role.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Telephonic customer service tools
• Basic food preparation equipment

ASSUMPTION: Familiarity with standard customer service and retail tools may be advantageous.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality
• Customer-centric service
• Continuous innovation

Work Style:

• Collaborative team environment
• Responsive to dynamic store needs
• Focus on personal and professional growth

Self-Assessment Questions:

• Are you comfortable interacting with diverse customer groups?
• Can you maintain professionalism under pressure?
• Are you open to working irregular shifts, including weekends?

ASSUMPTION: Candidates should align with Domino's core values, which emphasize teamwork and customer satisfaction.

⚠️ Potential Challenges

• Handling high volumes of customer interactions
• Maintaining consistency in product quality
• Adhering to time-sensitive service standards
• Balancing multiple customer transactions during peak hours

ASSUMPTION: The role demands quick adaptation to fast-paced scenarios and effective multitasking abilities.

📈 Similar Roles Comparison

• Similar entry-level positions in retail or hospitality often involve less direct customer interaction
• Roles in fast food chains might focus more on food preparation rather than customer engagement
• Customer service roles in corporate settings may emphasize digital communication over face-to-face interaction

ASSUMPTION: This role offers more in-person engagement, making it ideal for individuals with strong interpersonal skills.

📝 Sample Projects

• Initiating a customer feedback program to enhance service delivery
• Participating in regional customer service strategy sessions
• Coordinating with team members to introduce new service initiatives

ASSUMPTION: Projects may involve small-scale store enhancements or participation in corporate-level service initiatives.

❓ Key Questions to Ask During Interview

• What is the typical career path for someone in this role?
• How does Domino's support employee skill development?
• What metrics are used to assess performance in customer service roles?
• Can you describe the team culture at this location?
• What are the expectations for availability and shift coverage?

ASSUMPTION: These questions aim to gather insights on career growth, training opportunities, and team dynamics.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare to discuss your past customer service experiences
• Demonstrate availability and flexibility for various shifts
• Highlight your ability to engage positively with diverse groups
• Follow up with the hiring manager post-interview for feedback

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.