Customer Service Rep(01515) - 1100 N. Morley

📌 Core Information

🔹 Job Title: Customer Service Rep (01515) - 1100 N. Morley

🔹 Company: Domino's

🔹 Location: Moberly, Missouri, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: April 1, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Taking customer orders accurately
• Preparing pizzas to meet Domino's standards
• Ensuring top-tier customer service
• Working in a dynamic, fast-paced environment

ASSUMPTION: This job overview assumes responsibilities typical of a customer service role in a fast-food setting, focusing on customer interaction and food preparation in line with the company's emphasis on providing a delightful customer experience.

📋 Key Responsibilities

✅ Taking orders from customers efficiently and courteously

✅ Preparing pizzas and other menu items according to established guidelines

✅ Ensuring customer satisfaction through exceptional service

✅ Maintaining cleanliness and organization in the work area

ASSUMPTION: It is assumed that responsibilities may also include operational tasks like handling cash transactions and participating in team meetings.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in a similar role is preferred but not mandatory

Required Skills:

• Customer Service Orientation
• Outgoing Personality
• Efficiency and Energy

Preferred Skills:

• Experience in a similar customer service environment
• Basic culinary skills

ASSUMPTION: Preferred skills assume that previous experience in fast-food or a related service industry environment would be beneficial, though not strictly necessary.

💰 Compensation & Benefits

Salary Range: Not specified, typically based on minimum wage in Moberly, Missouri

Benefits:

• On-the-job training
• Career advancement opportunities
• Employee discount on menu items

Working Hours: 40 hours per week, likely with a need for evening and weekend shifts

ASSUMPTION: The compensation details are based on typical entry-level customer service roles in similar industries and locations.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurant industry, focusing on pizza delivery and carryout

Company Size: 10,001+ employees, offering stability and growth potential

Founded: 1960, with a longstanding history of innovative practices and industry leadership

Company Description:

• A top-tier public restaurant brand with innovative strategies
• Fast-paced, fun working environment with opportunities for advancement
• A robust global presence with approximately 17,100 stores worldwide

Company Specialties:

• Pizza and sandwich offerings
• Marketing and advertising strategies
• Technological innovations and data analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Assumptions are based on Domino's well-documented corporate growth strategy and widespread market presence.

📊 Role Analysis

Career Level: Entry-level, suitable for individuals starting in the service industry

Reporting Structure: Reports to the store manager or shift supervisor

Work Arrangement: On-site; provides a team-oriented work environment with room for advancement

Growth Opportunities:

• Professional growth through promotions to shift leaders or assistant managers
• Opportunity to develop skills applicable to franchise ownership
• Exposure to various functions of restaurant operations

ASSUMPTION: Assumed that determined and high-performing employees can leverage internal promotion paths due to the company's promotion policies.

🌍 Location & Work Environment

Office Type: Storefront with customer service and kitchen areas

Office Location(s): 1100 N. Morley, Moberly, MO

Geographic Context:

• Located in a small city environment
• Community-focused area with potential for strong local customer relationships
• Access to local amenities and services in Moberly

Work Schedule: Typical retail hours, with focus on evenings and weekends

ASSUMPTION: Assumptions about location context include the potential for a blend of local community engagement and a target for consistent customer base development.

💼 Interview & Application Insights

Typical Process:

• Initial application review
• Phone or in-person interview with store management
• Possibly a short skills assessment

Key Assessment Areas:

• Customer service skills and demeanor
• Ability to handle fast-paced environments
• Communication and teamwork capabilities

Application Tips:

• Highlight any previous customer service experience
• Emphasize availability for flexible shifts, including weekends
• Showcase a positive, customer-focused attitude

ATS Keywords: Customer experience, team player, positive attitude, multitasking

ASSUMPTION: Assumed knowledge of typical customer service assessment themes and application strategies used by fast-food corporations.

🛠️ Tools & Technologies

• Point of Sale (POS) Systems
• Basic kitchen equipment (ovens, pizza prep tools)
• Inventory tracking software

ASSUMPTION: It's assumed these basic tools are standard in the day-to-day operations of a Domino’s store environment based on industry norms.

👔 Cultural Fit Considerations

Company Values:

• Commit to great products and services
• Foster a positive and inclusive team environment
• Encourage growth and career progression

Work Style:

• Collaborative and energetic
• Customer-focused and fast-paced
• Adaptable to changing demands and priorities

Self-Assessment Questions:

• Am I comfortable interacting with customers regularly?
• Can I thrive in a fast-paced and dynamic setting?
• Do I have a positive attitude even under stress?

ASSUMPTION: The cultural fit assumptions are based on the characteristics typically valued by Domino's as expressed in their corporate philosophy.

⚠️ Potential Challenges

• Dealing with difficult customers
• Maintaining efficiency during peak hours
• Adapting to fast-paced changes
• Balancing multiple tasks simultaneously

ASSUMPTION: Challenges typical in fast-food service roles, extrapolated from common issues faced by customer service professionals in fast-paced environments.

📈 Similar Roles Comparison

• Similar roles within other fast-food chains
• Customer service roles in retail settings
• Entry-level hospitality positions

ASSUMPTION: Role comparisons based on the job's focus on customer interaction, multitasking, and entry-level duties.

📝 Sample Projects

• Training in customer engagement strategies
• Participation in local store marketing efforts
• Contributing to team meetings and efficiency improvements

ASSUMPTION: Project samples inferred from typical responsibilities and skills growth opportunities available to customer service reps in a fast-food environment.

❓ Key Questions to Ask During Interview

• What support does the company provide for training and development?
• How does Domino's measure customer service success?
• What are the growth opportunities within the store and beyond?
• How does scheduling typically work for this position?
• What are the expectations for weekend and holiday work?

ASSUMPTION: Assumptions based on common candidate inquiries that align with career progression and work-life balance considerations in this industry.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Domino's Careers page
• Prepare your resume to highlight relevant customer service or retail experience
• Be ready for a potential interview call shortly after submitting
• Research Domino's corporate culture and values to align with them during the interview
• Follow up within a week if you haven't heard back

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.