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Customer Service Rep(01530) - 6015 N Main S

Domino's
Full-time
On-site
Webb City, Missouri, United States
πŸ“ž Customer Service

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Service Rep(01530) - 6015 N Main S

πŸ”Ή Company: Domino's

πŸ”Ή Location: Webb City, Missouri, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“ž Customer Service

πŸ”Ή Date Posted: April 1, 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: On-site

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Providing exceptional customer service
  • Taking orders and ensuring customer satisfaction
  • Assisting with food preparation
  • Maintaining store cleanliness

ASSUMPTION: This role involves direct interaction with customers, requiring strong communication skills and a friendly demeanor to enhance customer experience.

πŸ“‹ Key Responsibilities

βœ… Provide excellent service to customers

βœ… Take and process customer orders accurately and efficiently

βœ… Ensure cleanliness and organization within the store

βœ… Assist with tasks such as food preparation and inventory management

ASSUMPTION: The responsibilities also imply flexibility to handle various tasks, potentially extending to operational support.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in customer service or related fields

Required Skills:

  • Customer Service
  • Communication
  • Teamwork

Preferred Skills:

  • Problem Solving
  • Time Management

ASSUMPTION: Basic education is required, though specific qualifications are not detailed, allowing for diverse candidate backgrounds.

πŸ’° Compensation & Benefits

Salary Range: Not specified

Benefits:

  • Career advancement opportunities
  • Flexible scheduling
  • Training programs

Working Hours: Full-time, 40 hours per week with some flexibility

ASSUMPTION: Compensation includes industry-standard hourly wages, though specifics are not provided.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Restaurant

Company Size: 10,001+ employees, indicating a large, extensive workforce

Founded: 1960

Company Description:

  • Innovative franchise and corporate team
  • Commitment to technological advancements
  • Focus on quality service and customer satisfaction

Company Specialties:

  • Pizza and Fast Food
  • Marketing and Advertising
  • Technology and Data Analytics

Company Website: Domino's Careers

ASSUMPTION: Domino's focuses on rapid growth and adaptation, leveraging technology and diverse specialties to maintain market leadership.

πŸ“Š Role Analysis

Career Level: Entry level, suited for fresh graduates or those in the early stages of their career

Reporting Structure: Reports to store managers and shift supervisors

Work Arrangement: Full-time on-site role requiring interaction with both customers and team members

Growth Opportunities:

  • Promotion to management roles
  • Potential franchise ownership
  • Skill development through diverse job functions

ASSUMPTION: The role provides significant opportunities for career advancement within the store and the broader Domino's network.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): Domino's store in Webb City, Missouri

Geographic Context:

  • Accessible by public transportation or personal commute
  • Engagement with local community
  • Dynamic work setting involving various physical tasks

Work Schedule: Involves shifts that may include weekends and evenings

ASSUMPTION: The work environment is fast-paced with varying physical demands, suitable for those comfortable with dynamic settings.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Initial phone screening
  • In-person interview

Key Assessment Areas:

  • Customer interaction skills
  • Problem-solving ability
  • Ability to work under pressure

Application Tips:

  • Highlight customer service experience
  • Showcase teamwork and communication skills
  • Prepare to discuss real-life scenarios of problem-solving

ATS Keywords: Customer service, teamwork, communication skills

ASSUMPTION: The interview process likely gauges interpersonal skills and situational handling capabilities, key for successful customer service roles.

πŸ› οΈ Tools & Technologies

  • POS systems
  • Telephone communication systems
  • Digital order management tools

ASSUMPTION: Familiarity with basic digital tools is beneficial for efficiency in order processing and customer interaction.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centric approach
  • Innovation and adaptability
  • Teamwork and collaboration

Work Style:

  • Proactive and customer-oriented
  • Adaptable to fast-paced environments
  • Team-focused with a positive attitude

Self-Assessment Questions:

  • Am I comfortable with direct customer interaction?
  • Do I thrive in a team-based environment?
  • Can I manage diverse tasks simultaneously?

ASSUMPTION: Candidates who align with Domino's focus on customer satisfaction and team collaboration will excel in this role.

⚠️ Potential Challenges

  • Handling busy periods with multiple customer demands
  • Adapting to varied job duties
  • Working in high-temperature environments
  • Physically demanding tasks

ASSUMPTION: The job requires resilience and adaptability to handle physically and mentally demanding situations.

πŸ“ˆ Similar Roles Comparison

  • Similar requirements to entry-level customer service roles in retail or fast food
  • Offers more advancement opportunities than typical part-time roles
  • More emphasis on customer interaction compared to back-end roles

ASSUMPTION: The role combines elements of traditional retail roles with unique opportunities due to Domino's growth-focused culture.

πŸ“ Sample Projects

  • Participating in a team initiative to improve customer satisfaction ratings
  • Contributing to a local marketing campaign
  • Assisting in organizing promotional events

ASSUMPTION: Engaging in community and corporate initiatives provides valuable experience beyond regular duties.

❓ Key Questions to Ask During Interview

  • What does a typical workday look like?
  • How do you measure success in this role?
  • What opportunities exist for career progression?
  • What training programs are available?
  • How does Domino's support its employees in achieving work-life balance?

ASSUMPTION: Questions should focus on the role's expectations, growth opportunities, and company culture to gauge fit and interest.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Prepare a resume highlighting relevant skills and experience
  • Be ready for a phone screening focusing on customer service experience
  • Attend an in-person interview if selected
  • Follow up with a thank-you note post-interview

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.