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Customer Service Rep(01612) - 12 East Main St.

Domino's
Full-time
On-site
Park Hills, Missouri, United States
πŸ“ž Customer Service

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Service Representative (01612) - 12 East Main St.

πŸ”Ή Company: Domino's

πŸ”Ή Location: Park Hills, Missouri, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“ž Customer Service

πŸ”Ή Date Posted: Sun Mar 30 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: On-site

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Operating all store equipment effectively
  • Stocking and managing inventory of ingredients
  • Preparing and processing telephone orders
  • Maintaining cleanliness and quality control standards

ASSUMPTION: The role requires hands-on experience in customer service, particularly in a fast-paced food service environment. Based on typical industry requirements, skills such as organization and attention to detail are crucial for managing inventory and order accuracy.

πŸ“‹ Key Responsibilities

βœ… Operate and manage store equipment

βœ… Stock ingredients and manage inventory efficiently

βœ… Prepare products adhering to quality standards

βœ… Process telephone orders accurately and swiftly

βœ… Complete associated paperwork and inventory checks

βœ… Ensure the store is clean and well-maintained

ASSUMPTION: Responsibilities point toward multitasking in an active, customer-facing role. Skills in prioritizing tasks and maintaining high service quality under stress are likely required.

🎯 Required Qualifications

Education: Not specified, but typically a high school diploma or equivalent is required for similar roles.

Experience: 0-2 years in a customer service or retail environment.

Required Skills:

  • Strong verbal and written communication skills
  • Basic math skills for handling transactions
  • Proficiency in motor coordination and multitasking

Preferred Skills:

  • Previous food service experience
  • Familiarity with point of sale systems

ASSUMPTION: The position likely values adaptability and teamwork, given the dynamic, customer-oriented focus of a Domino's store setting.

πŸ’° Compensation & Benefits

Salary Range: Not specified, but typically ranges from $10 to $15 per hour based on industry standards for similar positions.

Benefits:

  • Employee discount on products
  • Flexible scheduling options
  • On-the-job training and development

Working Hours: 40 hours per week, must be willing to work evenings, weekends, and holidays as required.

ASSUMPTION: Benefits often include meal discounts and flexible hours, which are typical within the restaurant industry to accommodate various employee needs.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Restaurants, specializing in fast-food pizza delivery and carryout services.

Company Size: 10,001+ employees. A large company size indicates numerous resources for employee support and development opportunities.

Founded: 1960, with a steady growth trajectory shaping it as a leader in pizza delivery worldwide.

Company Description:

  • Innovative in technology and product development
  • Strong emphasis on employee development and career progression
  • Focused on customer satisfaction and quality

Company Specialties:

  • Pizza delivery
  • Digital ordering platforms
  • Customer service excellence

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The organization places a heavy focus on customer satisfaction, innovation in digital platforms, and fostering a supportive work culture, which is crucial for retaining talent in such a competitive industry.

πŸ“Š Role Analysis

Career Level: Entry-level, suitable for individuals beginning their career in customer service.

Reporting Structure: Likely reports to a store manager or shift supervisor.

Work Arrangement: On-site, requiring face-to-face interaction with customers and team members.

Growth Opportunities:

  • Potential to advance to supervisory roles
  • Learning and skill development opportunities available
  • Pathway to management roles for dedicated individuals

ASSUMPTION: Typically, customer service positions in large companies like Domino's offer clear career paths to supervisory and managerial positions due to a structured hierarchy within the stores.

🌍 Location & Work Environment

Office Type: Restaurant, dynamic, and requires mobility.

Office Location(s): Situated at 12 East Main St., Park Hills, Missouri.

Geographic Context:

  • Located in a local community-rich area
  • Accessible to public transportation
  • Area offers a variety of local amenities

Work Schedule: Shift-based covering mornings to late nights, including weekends.

ASSUMPTION: The work environment is fast-paced, requiring adaptability to meet high customer demand efficiently.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Submit an online application
  • Initial phone screening
  • In-person interview with a manager

Key Assessment Areas:

  • Customer service aptitude
  • Communication skills
  • Problem-solving ability

Application Tips:

  • Emphasize customer service experience
  • Highlight flexibility with scheduling
  • Demonstrate ability to work under pressure

ATS Keywords: Customer Service, Inventory Management, Order Processing, Teamwork

ASSUMPTION: The application process prioritizes candidates who demonstrate strong interpersonal skills and adaptability to dynamic environments typical in a fast-paced customer service role.

πŸ› οΈ Tools & Technologies

  • Point of Sale (POS) Systems
  • Telephone and communication tools
  • Inventory management systems

ASSUMPTION: Given the requirement for processing orders and managing inventory, familiarity with basic digital cash handling and order processing systems is essential.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Focus on customer satisfaction
  • Commitment to innovation
  • Community engagement and teamwork

Work Style:

  • Collaborative team environment
  • Fast-paced and customer-focused
  • Flexibility and adaptability to change

Self-Assessment Questions:

  • Can I handle fast-paced work environments?
  • Do I enjoy interacting with and serving customers?
  • Am I able to work flexible hours, including weekends?

ASSUMPTION: Cultural fit considers an applicant’s ability to thrive in an engaging and supportive workplace that prioritizes customer interactions and teamwork.

⚠️ Potential Challenges

  • Working under pressure, especially during peak hours
  • Physical demands such as standing for long periods
  • Adapting to varying temperatures and conditions
  • Handling multiple tasks simultaneously with precision

ASSUMPTION: The job is physically and mentally demanding due to the nature of customer service roles in a busy restaurant setting.

πŸ“ˆ Similar Roles Comparison

  • Greater focus on customer interaction compared to delivery roles
  • More in-store responsibilities than a delivery driver or cook
  • Requires balancing multiple in-store duties unlike cashier-specific roles

ASSUMPTION: The role differs from other positions in similar settings by emphasizing a blend of customer service and operational tasks.

πŸ“ Sample Projects

  • Implementing a new inventory tracking system
  • Providing feedback to improve customer service processes
  • Participating in a promotional event to boost sales

ASSUMPTION: Typical projects aim to enhance operational efficiency and customer satisfaction, reflecting the dynamic nature of the industry.

❓ Key Questions to Ask During Interview

  • What are the typical peak hours and how are they managed?
  • What opportunities for advancement are available within the team?
  • How does Domino's ensure a quality team environment?
  • What is the most challenging aspect of this role?
  • How are performance and success measured?

ASSUMPTION: These questions help candidates understand workplace dynamics and expectations, allowing them to assess if the role aligns with their career goals.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Prepare a cover letter highlighting customer service experiences
  • Provide references from previous employment
  • Research the company culture and values
  • Practice potential interview scenarios and questions

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.