Customer Service Rep(01977) - 629 7th Ave #8

📌 Core Information

🔹 Job Title: Customer Service Rep (01977) - 629 7th Ave #8

🔹 Company: Domino's

🔹 Location: Two Harbors, Minnesota, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: April 1, 2025

🔹 Experience Level: Entry-level (0-2 years)

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Engaging with customers for superior service experience
• Representing Domino's brand professionally
• Handling customer inquiries effectively
• Learning and using the in-store technology systems

ASSUMPTION: Given the customer service nature of the job, an emphasis on interpersonal skills and effective communication is assumed.

📋 Key Responsibilities

✅ Provide exceptional customer service

✅ Maintain a friendly and outgoing personality

✅ Utilize basic computer skills to facilitate transactions

✅ Collaborate with team members to enhance service delivery

ASSUMPTION: While specific tasks aren't stated, customer service roles typically involve order processing and resolving inquiries, assumed based on industry norms.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in a similar role preferred

Required Skills:

• Customer Service
• Public Interaction

Preferred Skills:

• Basic Computer Skills
• Experience in the food service industry

ASSUMPTION: Customer service norms suggest handling complaints and upselling as critical skills, although not listed explicitly here.

💰 Compensation & Benefits

Salary Range: Not specified but generally entry-level customer service roles pay hourly

Benefits:

• Employee discounts on menu items
• Opportunities for advancement
• Training programs

Working Hours: 40 hours per week

ASSUMPTION: Compensation aligns with regional norms for similar roles, though specifics aren't provided.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants

Company Size: 10,001+ employees, indicative of a large and diverse workforce

Founded: 1960

Company Description:

• Global leader in pizza delivery with innovative services
• Operates over 17,100 stores worldwide
• Focuses on technology and customer satisfaction

Company Specialties:

• Pizza and Sandwiches
• Marketing and Technology
• Digital and Advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: As a globally recognized brand, Domino's offers significant resources and brand recognition to support service roles.

📊 Role Analysis

Career Level: Entry-level, ideal for those starting in customer service

Reporting Structure: Reports to store manager or shift supervisor

Work Arrangement: On-site, within a dynamic restaurant environment

Growth Opportunities:

• Advancement to supervisory roles with experience
• Potential for cross-training in different areas
• Access to leadership development programs

ASSUMPTION: Based on company size, strong internal career pathways are likely available for motivated individuals.

🌍 Location & Work Environment

Office Type: Storefront environment serving local community

Office Location(s): 629 7th Ave #8, Two Harbors, MN

Geographic Context:

• Located in a bustling area within Two Harbors
• Accessible by public transportation
• Close-knit community with supportive teams

Work Schedule: Standard shifts with potential for evening and weekend hours

ASSUMPTION: Community engagement and customer interaction are focal points based on the location within a neighborhood setting.

💼 Interview & Application Insights

Typical Process:

• Initial application review
• Phone screening
• In-person interview or assessment

Key Assessment Areas:

• Customer service acumen
• Interpersonal communication skills
• Problem-solving capabilities

Application Tips:

• Highlight customer service experience in your resume
• Show enthusiasm for the brand during interviews
• Prepare to discuss scenarios in customer interaction

ATS Keywords: Customer Service, Retail, Fast Food, Interpersonal Skills

ASSUMPTION: Application processes follow typical retail hiring patterns emphasizing face-to-face interactions.

🛠️ Tools & Technologies

• Point-of-sale systems
• Customer Relationship Management (CRM) software
• Basic computer applications

ASSUMPTION: While not exhaustively detailed, modern customer service roles generally require familiarity with digital sales tools.

👔 Cultural Fit Considerations

Company Values:

• Innovation
• Customer Obsession
• Teamwork

Work Style:

• Fast-paced and results-driven
• Collaborative and supportive team environment
• Flexibility and adaptability to change

Self-Assessment Questions:

• Are you comfortable working in a busy environment?
• Do you enjoy engaging with new people daily?
• Can you handle constructive feedback?

ASSUMPTION: Emphasizing a customer-first ethos, cultural fit likely values empathy and proactive service.

⚠️ Potential Challenges

• Handling high volume periods effectively
• Balancing multiple customer needs simultaneously
• Maintaining service quality under pressure
• Adapting to rapid service environment changes

ASSUMPTION: The nature of retail service jobs poses common challenges like customer satisfaction and workload management.

📈 Similar Roles Comparison

• Comparable roles at other franchise-based chains
• Similarities to quick-service restaurant positions
• Roles in retail customer service departments

ASSUMPTION: While job titles differ, responsibilities align closely with typical service-based employment.

📝 Sample Projects

• Organizing customer engagement events
• Developing promotional sales campaigns
• Initiatives to enhance service delivery

ASSUMPTION: Projects likely revolve around improving customer interactions and promotional strategies.

❓ Key Questions to Ask During Interview

• What are the key performance indicators for success in this role?
• How does the team collaborate to achieve goals during peak times?
• What opportunities for advancement exist within this position?
• How does Domino's support ongoing employee development?
• What are the most common challenges faced by team members?

ASSUMPTION: Questions are crafted to elicit clarity on role expectations and growth potential, based on standard industry practices.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare for a potential phone screening
• Engage in an in-person interview
• Demonstrate your customer service competencies
• Follow up with a thank-you email post-interview

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making any decisions.