Customer Service Rep(01982) - 1303 Charles St

📌 Core Information

🔹 Job Title: Customer Service Rep(01982) - 1303 Charles St

🔹 Company: Domino's

🔹 Location: Park Rapids, Minnesota, United States

🔹 Job Type: On-site

🔹 Category: Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Interacting with public customers to provide excellent service.
• Maintaining a friendly and outgoing demeanor.
• Utilizing computer skills for administrative tasks.
• Work location is on-site, requiring daily presence.

ASSUMPTION: The role involves face-to-face interaction, explaining why remote work options are absent. Computer skills, although not mandatory, are beneficial for efficiency.

📋 Key Responsibilities

✅ Interact with customers and respond to inquiries.

✅ Ensure a friendly and welcoming customer environment.

✅ Wield basic computer skills to manage orders and interactions.

✅ Continuously uphold Domino's service standards.

ASSUMPTION: Interaction and communication form the core duties, given the customer service nature. Technology integration augments customer interaction effectiveness.

🎯 Required Qualifications

Education: Not specified; likely high school diploma or equivalent preferred.

Experience: 0-2 years in customer service or related fields.

Required Skills:

• Customer Service
• Public Interaction
• Basic Computer Skills

Preferred Skills:

• Advanced communication skills
• Problem-solving abilities

ASSUMPTION: Given the entry-level nature, the emphasis is on interpersonal skills over technical expertise.

💰 Compensation & Benefits

Salary Range: Hourly pay typical for entry-level customer service roles within industry standards, likely between $10-$15 per hour.

Benefits:

• Healthcare options
• Employee discount
• Paid training opportunities

Working Hours: 40 hours per week, standard full-time.

ASSUMPTION: Benefits such as discounts and training are inferred given industry practices, although specific details aren't provided.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, specializing in quick-service and delivery.

Company Size: 10,001+ employees, indicating robust infrastructure and employment security.

Founded: 1960, offering decades of industry experience and stability.

Company Description:

• Pioneering in innovative food and service delivery methods.
• Strong team culture focused on winning and continuous improvement.
• Global presence with a focus on communities.

Company Specialties:

• Pizza and sandwich preparation
• Marketing and digital strategy development
• Adaption of cutting-edge technology

Company Website: Company Careers

ASSUMPTION: Details such as market presence and specialities enhance company profile understanding, inferred from known corporate directions.

📊 Role Analysis

Career Level: Entry-level, focused on foundational skills development.

Reporting Structure: Likely reports to a shift supervisor or store manager.

Work Arrangement: On-site with set hours for consistent customer engagement.

Growth Opportunities:

• Potential to move up to supervisory roles
• Skill development in customer service and technology
• Networking within a large organizational structure

ASSUMPTION: Growth elements are extrapolated based on standard industry ladders starting from entry-level positions.

🌍 Location & Work Environment

Office Type: Storefront setting with direct customer access.

Office Location(s): 1303 Charles St, Park Rapids, MN.

Geographic Context:

• Accessible location within the city
• Engagement with local community
• Proximity to regional amenities and services

Work Schedule: Includes weekday and potential weekend shifts to align with customer flow.

ASSUMPTION: Location elements are based on typical store settings in city areas focusing on community-based operations.

💼 Interview & Application Insights

Typical Process:

• Application submission via company website
• Initial phone screening
• In-person interview at the store

Key Assessment Areas:

• Customer interaction capabilities
• Adaptability in store operations
• Basic technology usage

Application Tips:

• Highlight past customer service experience
• Express enthusiasm for public interaction
• Demonstrate readiness to learn and adapt

ATS Keywords: Customer service, public interaction, on-site

ASSUMPTION: Application process is suggested based on typical flow for large retail chains.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Customer CRM software
• Basic email and communication tools

ASSUMPTION: Tools selection is guided by standard retail technology usage for role efficiency.

👔 Cultural Fit Considerations

Company Values:

• Customer-centric service
• Commitment to product quality
• Innovative problem-solving

Work Style:

• Collaborative interaction with team and customers
• Proactive in addressing customer needs
• Responsive to dynamic work environments

Self-Assessment Questions:

• Do I enjoy engaging with a variety of people?
• Am I comfortable using technology for sales transactions?
• Can I maintain a positive attitude in high-pressure scenarios?

ASSUMPTION: Cultural values and ideals reflect Domino's known focus on innovation and customer satisfaction.

⚠️ Potential Challenges

• Handling high customer volumes during peak hours
• Navigating technology without prior formal training
• Adapting to in-store protocol and procedures
• Maintaining consistent service quality

ASSUMPTION: Challenges are framed around common scenarios experienced in retail customer service roles.

📈 Similar Roles Comparison

• Similar roles include entry-level retail and fast-food customer service positions.
• Emphasis on front-line customer interaction is common.
• Opportunities for development into supervisory roles can vary.

ASSUMPTION: This comparison includes common entry-level positions in hospitality and service industries.

📝 Sample Projects

• Consistently achieving customer satisfaction targets
• Participating in team-driven service improvement initiatives
• Supporting promotional campaigns with front-line assistance

ASSUMPTION: Project examples are deduced from typical activities undertaken in customer service environments.

❓ Key Questions to Ask During Interview

• What are the busiest times and how is staffing managed?
• What training programs are available for new employees?
• How does Domino’s measure success in customer service roles?
• Can you describe the team culture at this location?
• What are the opportunities for advancement within the company?

ASSUMPTION: These questions are crafted to provide insights into daily operation expectations and career growth.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting customer service and communication skills
• Be ready for an initial screening call
• Arrive prepared for an in-person interview at the location
• Follow up within a week if no response

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.