📌 Core Information
🔹 Job Title: Customer Service Representative (CSR) - 1585 W Main St
🔹 Company: Domino's
🔹 Location: Sun Prairie, Wisconsin, United States
🔹 Job Type: On-site
🔹 Category: 📞 Customer Service
🔹 Date Posted: April 1, 2025
🔹 Experience Level: 0-2 years
🔹 Remote Status: On-site
📌 Essential Job Details
🚀 Job Overview
Key aspects of this role include:
- Flexible scheduling, with options for part-time or full-time work
- Engaging and lively work atmosphere perfect for students, first jobs, or supplementary income
- Opportunities for professional growth, including management roles
- Focus on customer interaction, including taking orders and food preparation
ASSUMPTION: It's assumed that the role is entry-level and does not require extensive prior experience due to the general duties described and specific age requirement.
📋 Key Responsibilities
✅ Answer incoming phone calls and process customer orders
✅ Prepare pizzas and other food items
✅ Maintain cleanliness in all work areas
✅ Operate and manage store equipment
✅ Receive and stock ingredients and supplies
✅ Handle cash transactions and make accurate change
ASSUMPTION: Responsibilities include tasks common for food service roles such as cleaning and stocking, based on industry standards.
🎯 Required Qualifications
Education: Not specified
Experience: None required; open to individuals at least 16 years old
Required Skills:
- Basic mathematical skills
- Effective verbal and written communication
- Strong motor coordination for task efficiency
Preferred Skills:
- Experience in customer service roles
- Skills in inventory management
ASSUMPTION: No formal education is specified due to the entry-level nature of the job.
💰 Compensation & Benefits
Salary Range: Not specified, but competitive pay is mentioned
Benefits:
- Flexible working hours
- Fun and engaging work environment
- Potential for career advancement at Domino's
Working Hours: Options for part-time or full-time, with potential schedule flexibility
ASSUMPTION: The compensation structure is likely competitive for entry-level roles in the fast-food industry.
📌 Applicant Insights
🔍 Company Context
Industry: Restaurants, specializing in pizza delivery
Company Size: Over 10,001 employees, offering significant resources and stability
Founded: 1960
Company Description:
- Fast-paced and innovative work culture
- Strong focus on customer satisfaction and product innovation
- Global leadership in pizza delivery services
Company Specialties:
- Pizza and sandwiches
- Marketing and digital technology
- Data analytics and advertising
Company Website: https://jobs.dominos.com/dominos-careers/
ASSUMPTION: The company's profile suggests a focus on professional growth and international presence.
📊 Role Analysis
Career Level: Entry-level, suitable for individuals new to the workforce
Reporting Structure: Likely reports to store manager or shift supervisor
Work Arrangement: On-site, with flexibility in shift settings
Growth Opportunities:
- Potential advancement to management roles
- Opportunities to franchise ownership with Domino's
- Exposure to fast-paced retail and food service operations
ASSUMPTION: Growth opportunities likely align with common fast-food industry advancement paths.
🌍 Location & Work Environment
Office Type: Brick-and-mortar store
Office Location(s): Sun Prairie, Wisconsin
Geographic Context:
- Located in a busy suburban neighborhood
- Access to local communities and businesses
- Potential exposure to diverse customer demographics
Work Schedule: Varies, with flexibility to accommodate different lifestyle needs
ASSUMPTION: The working environment will likely emphasize teamwork and customer service in a physical store setting.
💼 Interview & Application Insights
Typical Process:
- Submit application via Domino's career portal
- Initial phone or in-person interview with store manager
- Evaluation of communication and practical skills
Key Assessment Areas:
- Communication and customer interaction skills
- Ability to handle stressful and fast-paced environments
- Basic math and cash handling abilities
Application Tips:
- Highlight any retail or food service experience
- Demonstrate strong communication abilities
- Express flexibility in working hours
ATS Keywords: Customer Service, Communication Skills, Teamwork, Food Preparation, Time Management
ASSUMPTION: The application process is relatively straightforward, typical for entry-level positions in similar sectors.
🛠️ Tools & Technologies
- Point of Sale (POS) systems
- Food preparation equipment
- Order and inventory management software
ASSUMPTION: Tools and technologies are standard for fast-food service operations.
👔 Cultural Fit Considerations
Company Values:
- Commitment to customer satisfaction
- Fostering a collaborative team environment
- Openness to innovation and change
Work Style:
- Fast-paced and dynamic
- Team-oriented with a focus on goals
- Flexible and adaptable to different tasks
Self-Assessment Questions:
- Are you comfortable in a fast-paced environment?
- Do you enjoy working with a team?
- Are you able to adapt to varying customer needs?
ASSUMPTION: Cultural expectations align with typical team-focused, customer-centric service roles in the food industry.
⚠️ Potential Challenges
- Handling high-pressure situations during busy hours
- Managing customer complaints effectively
- Dealing with varying temperatures and physical demands
- Navigating the balance between flexibility and consistent work shifts
ASSUMPTION: Challenges listed are common in customer service roles within fast-food industries.
📈 Similar Roles Comparison
- More flexibility compared to traditional 9-5 jobs
- Entry-level position with minimal experience required
- Opportunities for advancement to management or even franchise ownership, which is less common in equivalently-tiered jobs
ASSUMPTION: Position advantages often include growth opportunities uncommon in entry-level fast-food roles.
📝 Sample Projects
- Implement a program for enhancing order accuracy and efficiency
- Participate in training sessions to improve customer service skills
- Assist in organizing in-store promotional events
ASSUMPTION: Sample projects aim to enhance job skills and service delivery based on common project tasks in retail environments.
❓ Key Questions to Ask During Interview
- What does a typical workday look like for this position?
- How does Domino’s support growth and career development?
- What are the biggest challenges faced by team members here?
- How does Domino’s encourage teamwork and collaboration?
- Are there opportunities for taking on additional responsibilities?
ASSUMPTION: The questions are designed to provide insights into the work environment, expectations, and opportunities for advancement.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Prepare for an initial phone or in-person interview with the store manager
- Demonstrate key skills such as customer service and basic math in the interview
- Be ready to discuss availability and preferred work hours
- Highlight any relevant previous experience in similar roles
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
