Customer Service Rep(02079) - 6015 W. Forest Home Ave

📌 Core Information

🔹 Job Title: Customer Service Rep(02079) - 6015 W. Forest Home Ave

🔹 Company: Domino's

🔹 Location: Milwaukee, Wisconsin, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing exceptional customer service
• Preparing pizzas and other menu items
• Maintaining a clean and efficient work environment
• Working flexible hours, including potential night shifts

ASSUMPTION: The job is designed to be dynamic and interactive, requiring candidates to handle food preparation and customer interaction effectively. Flexibility in hours suggests accommodating various schedules which is ideal for students or those needing a second job.

📋 Key Responsibilities

✅ Answer phone calls and process customer orders

✅ Prepare pizza and related food items

✅ Maintain clean kitchen and work areas

✅ Stock ingredients and handle deliveries

✅ Operate kitchen equipment safely

✅ Perform manual inventory checks and complete paperwork

ASSUMPTION: Responsibilities cover a wide range of tasks involving direct customer interaction and physical activity, indicating a need for multitasking skills and stamina.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years preferred

Required Skills:

• Basic math skills for handling cash and order calculations
• Excellent verbal communication skills
• Ability to follow instructions and handle food safely

Preferred Skills:

• Previous experience in customer service or food preparation
• Skills in multitasking under pressure

ASSUMPTION: Given the emphasis on customer service, candidates who have strong interpersonal skills and can work in high-pressure environments are preferred.

💰 Compensation & Benefits

Salary Range: Not specified, typically competitive with industry standards

Benefits:

• Flexible working hours
• Opportunity for advancement within the company
• Fun and fast-paced work environment

Working Hours: 40 hours per week, with potential for flexible scheduling

ASSUMPTION: The job offers competitive pay, possibly including benefits typical in the fast-food industry such as discounts or performance bonuses. Flexible scheduling is a major perk.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, focusing on pizza delivery and innovation

Company Size: 10,001+ employees, indicating a large-scale operation with robust support systems

Founded: 1960, with a long-standing reputation in the pizza industry

Company Description:

• Global leader in pizza delivery services
• Strong emphasis on innovation and customer experience
• Fun and growth-oriented corporate culture

Company Specialties:

• Pizza and fast-food services
• Technology-driven delivery solutions
• Data analytics for business improvement

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's strong focus on innovation and technology suggests career opportunities in dynamic roles with scope for advancement and learning new skills.

📊 Role Analysis

Career Level: Entry level suitable for individuals starting their careers

Reporting Structure: Reports to store management, potentially offering mentorship opportunities

Work Arrangement: Strictly on-site, indicating hands-on roles requiring physical presence

Growth Opportunities:

• Potential advancement to management roles
• Skill development in customer service and food preparation
• Possibility of franchise ownership for dedicated individuals

ASSUMPTION: Entry-level roles with Domino's can act as career springboards due to the company's growth and advancement opportunities.

🌍 Location & Work Environment

Office Type: Retail food service environment within a pizza restaurant

Office Location(s): 6015 W. Forest Home Ave, Milwaukee, Wisconsin

Geographic Context:

• Located in a bustling area of Milwaukee
• Access to public transportation and community amenities
• Part of a vibrant, service-oriented community

Work Schedule: Flexible yet full-time, highlighting a need for adaptability

ASSUMPTION: Being located in a busy area ensures a constant customer flow but calls for adaptable working hours, which might mean working weekends or evenings.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• In-person interview with store management

Key Assessment Areas:

• Customer service skills
• Problem-solving capabilities
• Ability to multitask in a fast-paced environment

Application Tips:

• Highlight any previous customer service experience
• Emphasize your ability to work flexible hours
• Focus on teamwork and communication skills

ATS Keywords: Customer Service, Communication, Fast-paced, Teamwork, Food Safety

ASSUMPTION: Emphasizing relevant skills and prior experience in customer service can significantly improve application outcomes in this setting.

🛠️ Tools & Technologies

• POS systems for order entry
• Kitchen equipment for food preparation
• Communication tools for customer interaction

ASSUMPTION: Familiarity with kitchen and customer service technology will enhance job performance, reducing training time.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Encouragement of teamwork
• Focus on innovation and growth

Work Style:

• Adaptability to varying roles and tasks
• Comfort working both independently and in teams
• Ability to maintain efficiency under pressure

Self-Assessment Questions:

• Can you handle a fast-paced work environment?
• Are you comfortable working flexible hours?
• Do you enjoy helping customers and working in teams?

ASSUMPTION: Candidates should be proactive, customer-focused, and enjoy a collaborative work environment to thrive at Domino's.

⚠️ Potential Challenges

• Managing multiple tasks during peak hours
• Maintaining high standards of customer service under pressure
• Physical demands of being on your feet for long durations
• Adapting to varying weather conditions during outdoor tasks

ASSUMPTION: The challenges are common in the food service industry but can be managed with strong organizational skills and resilience.

📈 Similar Roles Comparison

• Often comparable with roles in other fast-food chains
• Focus on entry-level customer interfacing positions
• Typical career entry point for students or those seeking second jobs

ASSUMPTION: Similar roles offer similar benefits and challenges, with advancement potential being a key differentiator at Domino's.

📝 Sample Projects

• Organizing a customer service improvement initiative
• Participating in a local marketing campaign
• Implementing new in-store technology for order processing

ASSUMPTION: Project involvement may occur indirectly through everyday tasks or special assignments aimed at improvement or efficiency.

❓ Key Questions to Ask During Interview

• What advancement opportunities exist from this position?
• How does the company support work-life balance?
• What training and onboarding processes does Domino's provide?
• Can you describe a typical day in this role?
• What are the expectations for new team members in the first three months?

ASSUMPTION: Questions should focus on growth opportunities, work culture fit, and practical aspects of daily responsibilities to align career goals with company offerings.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Domino's Careers page
• Ensure your resume highlights relevant skills and experiences
• Prepare for an initial phone interview
• Be ready for an in-person interview
• Follow up with the hiring manager after interviews

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.