Customer Service Rep(02080) - 6915 University Ave.

📌 Core Information

🔹 Job Title: Customer Service Rep(02080) - 6915 University Ave.

🔹 Company: Domino's

🔹 Location: Middleton, Wisconsin, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing exceptional customer service over the phone and in-store.
• Preparing food products such as pizzas, sandwiches, and other menu items.
• Maintaining a clean and organized work environment.
• Assisting in inventory management and stocking shelves.

ASSUMPTION: This role emphasizes customer interaction and food preparation due to its location in a fast-paced food service environment.

📋 Key Responsibilities

✅ Answer phone calls and process orders.

✅ Prepare and make pizzas and other menu items with professional skill.

✅ Maintain cleanliness of the equipment and facility.

✅ Operate store equipment effectively.

✅ Stock and organize ingredients and inventory.

✅ Handle cash transactions accurately and provide change swiftly.

ASSUMPTION: The responsibilities are assumed to require multitasking and strong time management skills, essential in a dynamic food service setting.

🎯 Required Qualifications

Education: Not specified

Experience: No specific experience required; suitable for entry-level applicants.

Required Skills:

• Customer service skills
• Basic math and cash handling skills
• Effective verbal communication

Preferred Skills:

• Previous customer service experience
• Experience in a fast-paced environment

ASSUMPTION: Given the nature of the role, there is likely a preference for candidates with some experience in food service or retail, although it is not explicitly required.

💰 Compensation & Benefits

Salary Range: Competitive pay aligned with industry standards for entry-level food service positions.

Benefits:

• Flexible working hours
• Opportunity for growth and promotion within the company
• Possible employee discounts on meals

Working Hours: 40 hours per week, with potential for both part and full-time schedules.

ASSUMPTION: The compensation may include standard benefits associated with part-time and full-time roles in the food service industry, though specifics are not provided.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, specifically focusing on pizza delivery and carryout services.

Company Size: 10,001+ employees; being part of a large corporation may offer job security and structured advancement opportunities.

Founded: 1960

Company Description:

• Innovative and fast-growing pizza delivery company.
• Committed to offering competitive service through technology and customer satisfaction.
• Operates approximately 17,100 stores in over 90 markets worldwide.

Company Specialties:

• Pizza and Sandwiches
• Technology and Data Analytics
• Marketing and Digital Advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company values innovation and customer satisfaction, which could influence their hiring and operational strategies.

📊 Role Analysis

Career Level: Entry-level position suitable for individuals entering the workforce or seeking additional income.

Reporting Structure: Reports to shift supervisors and store managers.

Work Arrangement: Full-time or part-time, onsite at the Middleton location.

Growth Opportunities:

• Potential to move into supervisory or management roles.
• Opportunity to develop customer service and food preparation skills.
• Gaining experience in a well-recognized global brand.

ASSUMPTION: Advancement at Domino's often involves a pathway from entry-level roles to managerial positions, supported by training and performance.

🌍 Location & Work Environment

Office Type: Onsite in a pizza store environment.

Office Location(s): 6915 University Ave., Middleton, Wisconsin

Geographic Context:

• Located in a suburban area providing local community interaction.
• Proximity to other retail and food service establishments.
• Access to public transportation and parking facilities.

Work Schedule: Flexible hours, catering to both day and night shifts.

ASSUMPTION: The work environment is likely dynamic and customer-centric, focusing on efficiency and interaction.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• In-person interview with store management

Key Assessment Areas:

• Customer service approach
• Problem-solving skills in a fast-paced setting
• Adaptability and teamwork

Application Tips:

• Emphasize customer service experience
• Highlight adaptability and multitasking abilities
• Prepare to discuss how you handle high-pressure environments

ATS Keywords: Customer Service, Communication Skills, Teamwork, Time Management, Multitasking

ASSUMPTION: The application process places a strong emphasis on interpersonal skills and the ability to thrive in a customer-driven environment.

🛠️ Tools & Technologies

• Point-of-sale (POS) systems
• Telephone communication systems
• Standard kitchen equipment

ASSUMPTION: Basic operational or training on these tools is provided during orientation to enable smooth integration into the role.

👔 Cultural Fit Considerations

Company Values:

• Customer commitment
• Innovation and continuous improvement
• Teamwork and mutual respect

Work Style:

• Engaging and customer-oriented
• Efficient and adaptable to changing demands
• Collaborative yet able to work independently when needed

Self-Assessment Questions:

• Do I thrive in fast-paced environments?
• Am I passionate about customer service and willing to go the extra mile?
• How well do I adapt to routine changes and high-pressure tasks?

ASSUMPTION: The job is suited for individuals who are self-motivated and enjoy providing customer-centric service in a fun, energetic environment.

⚠️ Potential Challenges

• Maintaining composure during rush hours
• Adapting to temperature changes and physical demands
• Balancing multitasking with attention to detail
• Handling diverse customer interactions professionally

ASSUMPTION: These challenges are common in customer-facing roles within the food service industry and require resilience and flexibility.

📈 Similar Roles Comparison

• Similar positions in fast food chains offer comparable responsibilities and work environments.
• Retail sales representatives often require similar skills, especially in customer interaction.
• Food preparation roles in casual dining environments have overlapping responsibilities.

ASSUMPTION: Prospective candidates may find transferable skills between this role and other customer service or food preparation jobs.

📝 Sample Projects

• Streamlining the order-taking process during peak times
• Developing a new customer feedback initiative
• Organizing a promotional event for local customers

ASSUMPTION: Projects in this role are aimed at enhancing operational efficiency and customer engagement.

❓ Key Questions to Ask During Interview

• What opportunities are available for career advancement within the company?
• How does Domino's support employees during peak operational hours?
• What are the key performance metrics for this role?
• How is success measured in this position?
• What training programs are in place for new hires?

ASSUMPTION: These questions help gauge fit and expectations for performance and development within the company.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting your customer service experience and adaptability
• Be ready for a potential phone screening
• Attend an in-person interview at the specified location
• Follow up with the hiring manager post-interview for feedback

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.