Customer Service Rep(02093) - 10714 W Oklahoma Ave

📌 Core Information

🔹 Job Title: Customer Service Representative (02093) - 10714 W Oklahoma Ave

🔹 Company: Domino's

🔹 Location: West Allis, Wisconsin, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not Specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing excellent customer service
• Handling food preparation efficiently
• Ensuring a clean and safe work environment
• Having the opportunity to grow within the company

ASSUMPTION: This job entails a dynamic work environment due to the fast-paced nature of the restaurant industry and occasional exposure to varying temperatures and conditions within the store.

📋 Key Responsibilities

✅ Answer phone calls and process customer orders efficiently

✅ Prepare a variety of food products, including pizzas

✅ Maintain cleanliness and sanitation standards in the store

✅ Take inventory and stock ingredients appropriately

✅ Complete necessary paperwork related to store operations

ASSUMPTION: Given the physical nature of the tasks, candidates are assumed to have a reasonable level of fitness and the ability to handle equipment safely and effectively.

🎯 Required Qualifications

Education: Not specified, however, a high school diploma may be typical for this role.

Experience: Preferred but not required; training is provided.

Required Skills:

• Basic math and cash handling skills
• Strong communication skills for customer interaction
• Ability to operate kitchen equipment safely

Preferred Skills:

• Prior experience in customer service
• Ability to work in a team environment

ASSUMPTION: While specific educational qualifications are not required, the ability to understand and follow instructions is crucial for safety and operational efficiency.

💰 Compensation & Benefits

Salary Range: Not specified, but competitive pay typical of the industry expected.

Benefits:

• Flexible working hours
• Opportunities for career advancement
• Employee discounts on menu items

Working Hours: Flexible to accommodate part-time or full-time needs, typically involving shifts during busy hours.

ASSUMPTION: As an entry-level position, the focus is on flexibility and opportunities for advancement within the company.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants - providing insights into career pathways in food services.

Company Size: 10,001+ employees, offering stability and diversity in career opportunities.

Founded: 1960, representing a rich history of growth and innovation in pizza delivery.

Company Description:

• Innovative franchise and corporate team members driving growth
• Focus on customer satisfaction and technological advancements
• Global presence with over 17,100 stores in 90+ markets

Company Specialties:

• Pizza and menu innovation
• Technology integration in service delivery
• Marketing and digital strategies

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: With such an extensive network, career progressions for ambitious employees could extend beyond local into national and international roles.

📊 Role Analysis

Career Level: Entry level, suitable for new career starters or those seeking to gain experience in customer service.

Reporting Structure: Likely reporting to shift supervisors or store managers.

Work Arrangement: On-site work is required due to the nature of the role.

Growth Opportunities:

• Progression to supervisory roles within stores
• Opportunities to transition into store management
• Potential to advance into corporate roles or franchise ownership

ASSUMPTION: Career growth is a core part of the company's strategy, supported by an emphasis on internal promotions.

🌍 Location & Work Environment

Office Type: Storefront with customer interaction

Office Location(s): 10714 W Oklahoma Ave, West Allis, Wisconsin, United States

Geographic Context:

• Located in a suburban setting with access to a diverse customer base
• Key location for local community engagement and visibility
• Accessible by public transportation

Work Schedule: Varied shifts including nights and weekends to align with peak business hours.

ASSUMPTION: Given the job's location, employees will benefit from the vibrant community environment and local amenities.

💼 Interview & Application Insights

Typical Process:

• Initial application submission through the company website
• Screening call or interview with a hiring manager
• On-site interview to assess skills and fit for the role

Key Assessment Areas:

• Customer service abilities
• Ability to handle fast-paced environments
• Communication and teamwork skills

Application Tips:

• Highlight any prior customer service experience
• Demonstrate flexibility and willingness to work varied shifts
• Show enthusiasm for providing excellent customer experiences

ATS Keywords: Customer Service, Food Handling, Teamwork, Multitasking, Communication Skills

ASSUMPTION: The application process emphasizes practical experience and soft skills due to customer-facing responsibilities.

🛠️ Tools & Technologies

• Point-of-sale systems
• Kitchen equipment such as ovens and dough mixers
• Forks, spatulas, and other kitchen utensils

ASSUMPTION: Familiarity with basic technology and kitchen tools is essential, with training provided on specific systems used in-store.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Emphasis on teamwork and collaboration
• Innovative approach to business challenges

Work Style:

• Adaptability in a dynamic environment
• Energetic and positive attitude
• Focus on continuous improvement

Self-Assessment Questions:

• Am I ready to work flexible hours including weekends?
• Can I handle a high-energy work environment?
• Do I have strong customer service skills?

ASSUMPTION: A successful participant will align well with the collaborative and fast-paced company culture that prioritizes client satisfaction.

⚠️ Potential Challenges

• Working during peak hours may be stressful
• Maintaining cleanliness standards while serving customers
• Adapting quickly to changes in customer volume
• Navigating varied temperature conditions

ASSUMPTION: Candidates should be prepared for the physical demands of the role, which require endurance and adaptability.

📈 Similar Roles Comparison

• Fast-food attendant roles offer similar tasks but may lack growth opportunities found at Domino's
• Barista positions involve customer service but focus more on beverage preparation
• Retail cashier roles may provide less exposure to food service techniques

ASSUMPTION: This position offers broader exposure to food preparation and customer service than similar entry-level roles in different industries.

📝 Sample Projects

• Assisting in launching new promotional menu items
• Participating in store events to boost community engagement
• Improving inventory management practices

ASSUMPTION: While projects may vary, employees might engage in initiatives that enhance store operations and customer relationships.

❓ Key Questions to Ask During Interview

• What is the typical career progression for someone in this role?
• How does Domino’s support training and development for customer service roles?
• What are the main challenges faced by customer service reps here?
• How is performance measured and rewarded at Domino's?
• What types of projects or initiatives can employees expect to participate in?

ASSUMPTION: Understanding the company’s developmental pathways and performance metrics is essential for prospective employees' long-term planning.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant customer service and teamwork skills
• Prepare for potential initial screening via phone or video call
• Demonstrate your enthusiasm for the role during the interview
• Follow up with a thank-you note to express gratitude for the opportunity

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.