Customer Service Rep(02263) - 215 S Myrtle Ave

📌 Core Information

🔹 Job Title: Customer Service Rep(02263) - 215 S Myrtle Ave

🔹 Company: Domino's

🔹 Location: Willard, Ohio, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2

🔹 Remote Status: Not Specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Engaging with customers both over the phone and in-person
• Providing detailed product, service, and pricing information
• Maintaining product quality and restaurant cleanliness
• Participating in ongoing training and development

ASSUMPTION: Based on typical roles like this, it's assumed the position involves significant interaction with customers, requiring excellent communication and multitasking skills to handle various tasks concurrently.

📋 Key Responsibilities

✅ Engage customers and handle inquiries related to products and services

✅ Assist in restaurant operations including making pizzas and maintaining cleanliness

✅ Ensure all customer service interactions are in line with company standards

✅ Participate in on-the-job training sessions and adapt to new processes

ASSUMPTION: It is assumed that responsibilities will also include addressing any customer complaints or issues swiftly and professionally.

🎯 Required Qualifications

Education: Not specified; likely high school diploma or equivalent preferred.

Experience: Entry-level position suitable for those with up to 2 years of experience.

Required Skills:

• Excellent customer service orientation
• Strong verbal communication abilities
• Knowledge of product details and pricing

Preferred Skills:

• Previous experience in a customer service role
• Familiarity with point-of-sale systems

ASSUMPTION: It is assumed that while formal education is not a strict requirement, prior experience and a friendly demeanor are favored.

💰 Compensation & Benefits

Salary Range: Not specified; typical range for similar roles in the area might be around minimum wage to $15 per hour.

Benefits:

• Employee discounts on menu items
• On-the-job training and development opportunities
• Potential for advancement within the company

Working Hours: Approximately 40 hours per week; typically variable schedules including evenings and weekends

ASSUMPTION: Compensation is likely hourly and tied to experience and performance, with benefits focusing on job development and workplace perks.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, specifically within the world of quick-service food

Company Size: 10,001+ employees, indicating a large, international presence with numerous growth opportunities

Founded: 1960

Company Description:

• Innovative team members creating a top public restaurant brand
• Focus on customer satisfaction with a variety of locations worldwide
• Ongoing dedication to technological advancements in service

Company Specialties:

• Pizza and Sandwiches
• Marketing and Technology
• Data Analytics and Digital Advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Large company size suggests a structured workplace with potential career growth, thorough training processes, and solid employee policies.

📊 Role Analysis

Career Level: Entry-level, designed for new or early-stage professionals

Reporting Structure: Likely reporting to a store manager or shift supervisor

Work Arrangement: On-site, requiring physical presence at the given location

Growth Opportunities:

• Advancement to supervisory or managerial positions
• Increase in customer service skills and expertise
• Opportunities for cross-training in other areas

ASSUMPTION: Positions like these typically offer growth through on-the-job performance and internal job postings.

🌍 Location & Work Environment

Office Type: Retail restaurant environment

Office Location(s): 215 S Myrtle Ave, Willard, Ohio

Geographic Context:

• Part of a local community with access to local amenities
• Region supported by a network of store locations
• Located within a suburban/rural setting offering a communal atmosphere

Work Schedule: Flexible schedules with potential for evenings and weekend work

ASSUMPTION: Work environment is dynamic and fast-paced, requiring employees to adapt to varying customer flows and potential stress during peak hours.

💼 Interview & Application Insights

Typical Process:

• Online application submission through company website
• Initial phone screening by HR or store manager
• In-person interview at the job location

Key Assessment Areas:

• Communication and problem-solving skills
• Ability to work in a team environment
• Customer service orientation

Application Tips:

• Emphasize any prior customer service experience
• Highlight your ability to handle high-pressure situations
• Demonstrate enthusiasm for working with customers

ATS Keywords: Customer Service, Communication, Product Knowledge, Teamwork, Time Management

ASSUMPTION: The application process is expected to be straightforward, focusing primarily on the candidate's customer service competencies.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Telephone systems for customer interaction
• Basic sanitation tools for maintaining cleanliness

ASSUMPTION: Familiarity with POS systems and basic restaurant operations tools will be pivotal in day-to-day operations.

👔 Cultural Fit Considerations

Company Values:

• Customer Satisfaction
• Teamwork and Collaboration
• Innovation and Adaptability

Work Style:

• Fast-paced work environment
• Focus on customer interactions
• Emphasis on teamwork and cooperation

Self-Assessment Questions:

• Am I comfortable interacting with customers regularly?
• Can I thrive in a dynamic work environment?
• Am I willing to engage in continuous learning and training?

ASSUMPTION: The company's culture likely promotes enthusiasm, a customer-first mindset, and a team-oriented work style.

⚠️ Potential Challenges

• Managing multiple customer interactions simultaneously
• Maintaining composure during peak hours
• Quick adaptation to new product knowledge and updates
• Navigating varied customer preferences and needs

ASSUMPTION: Typical challenges relate to managing customer expectations and adapting swiftly to the fast-paced nature of the job.

📈 Similar Roles Comparison

• Similar customer service roles in retail and food services
• Roles requiring strong communication and interpersonal skills
• Positions emphasizing teamwork and multitasking abilities

ASSUMPTION: Similar roles often require the same core competencies, with a focus on customer interfacing and operational tasks.

📝 Sample Projects

• Assisting with a promotional event
• Participating in team-building exercises
• Helping implement a new training program

ASSUMPTION: Projects are often designed to engage employees in enhancing service delivery and building camaraderie among staff.

❓ Key Questions to Ask During Interview

• What are the major challenges this location typically faces?
• How does the team collaborate during peak times?
• What opportunities for advancement does this role offer?
• What is the typical career path for someone in this position?
• How does the store incorporate feedback from its CSRs?

ASSUMPTION: Asking these questions can provide insight into the work culture and growth prospects at Domino's.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare for a phone interview by reviewing key responsibilities
• Visit the store location for a firsthand experience of the work environment
• Follow up your application with a thank-you note expressing continued interest
• Check for any additional required documentation or certifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.