Customer Service Rep(02291) - 1450 Kuntz Road

📌 Core Information

🔹 Job Title: Customer Service Rep(02291) - 1450 Kuntz Road

🔹 Company: Domino's

🔹 Location: Dayton, Ohio, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing exceptional customer service and managing order processes.
• Preparing food and maintaining a clean work environment.
• Operating equipment and stocking ingredients as needed.
• Working in a flexible schedule with potential for full-time or part-time hours.

ASSUMPTION: This job overview focuses on providing high-quality customer service while managing operational tasks in a dynamic environment.

📋 Key Responsibilities

✅ Receiving and processing telephone orders.

✅ Preparing food and stock management.

✅ Maintaining cleanliness and operational standards in the store.

✅ Operating all necessary equipment according to protocols.

ASSUMPTION: Responsibilities cover a range of store-based tasks necessary for maintaining service and operations at a Domino’s location.

🎯 Required Qualifications

Education: Not specified; generally open to individuals 16 years and older.

Experience: Not specified; suited for entry-level candidates.

Required Skills:

• Strong communication skills.
• Basic math and cash handling skills.
• Ability to work in a fast-paced environment.

Preferred Skills:

• Previous customer service experience.
• Experience handling orders and inventory management.

ASSUMPTION: Preferred skills enhance the applicant's ability to excel in a customer-focused retail environment.

💰 Compensation & Benefits

Salary Range: Not specified; often aligned with industry standards for entry-level customer service roles.

Benefits:

• Flexible scheduling options.
• Opportunities for advancement within the company.
• Employee discount on products.

Working Hours: Generally up to 40 hours, with schedules accommodating different shifts including evenings and weekends.

ASSUMPTION: Compensation details are aligned with typical entry-level roles at fast-food outlets.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, primarily focused on delivering pizza.

Company Size: 10,001+ employees, indicating a large-scale operation offering broad career opportunities.

Founded: 1960, with a long-standing reputation in the fast food industry.

Company Description:

• A global leader in pizza delivery.
• Innovative in digital ordering technology.
• Operates numerous franchises worldwide.

Company Specialties:

• Pizza
• Marketing and Advertising
• Technology and Data Analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Company context highlights Domino's as a leader in innovation and employee development.

📊 Role Analysis

Career Level: Entry level, suitable for individuals seeking foundational experience in customer service.

Reporting Structure: Likely reporting to a store manager or shift supervisor.

Work Arrangement: Primarily on-site, supporting in-store operations.

Growth Opportunities:

• Promotion to supervisory roles or management trainee programs.
• Ascending to franchise ownership possibilities.
• Development into corporate roles over time.

ASSUMPTION: Growth is encouraged internally, with numerous success stories of employees progressing through the ranks.

🌍 Location & Work Environment

Office Type: In-store, part of a fast-paced restaurant environment.

Office Location(s): 1450 Kuntz Road, Dayton, Ohio.

Geographic Context:

• Location is accessible and central to Dayton, Ohio.
• Potentially situated near other local businesses.
• Community-focused environment.

Work Schedule: Varied shifts likely including nights and weekends, allowing for flexible part-time and full-time arrangements.

ASSUMPTION: The location and environment are designed to cater to both customer and employee needs in a high-energy setting.

💼 Interview & Application Insights

Typical Process:

• Online application submission followed by a phone interview.
• In-person interview with store management.
• Potential job offer based on interview performance and references.

Key Assessment Areas:

• Customer service aptitude.
• Communication and interpersonal skills.
• Ability to handle pressure in a fast-paced environment.

Application Tips:

• Highlight relevant customer service experience.
• Demonstrate flexibility and adaptability in your application.
• Show enthusiasm for the brand and its growth opportunities.

ATS Keywords: Customer service, team player, fast-paced environment, problem-solving, communication skills.

ASSUMPTION: The application process evaluates suitability for a team-oriented, customer-focused role.

🛠️ Tools & Technologies

• Telephones for receiving and processing orders.
• Computers for order entry and inventory management.
• Standard pizza delivery and preparation tools.

ASSUMPTION: Tools and technologies are integral to maintaining service quality and efficiency.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality and customer satisfaction.
• Encouragement of diversity and inclusion.
• Fostering a fun and dynamic work environment.

Work Style:

• Energetic and collaborative.
• Focus on teamwork and open communication.
• Adaptability to different tasks and challenges.

Self-Assessment Questions:

• Am I comfortable working in a fast-paced environment?
• Do I have strong team-working skills and enjoy customer interaction?
• Am I looking for a flexible role with growth potential?

ASSUMPTION: Cultural fit involves aligning with Domino’s commitment to excellence and customer satisfaction.

⚠️ Potential Challenges

• Adapting to high customer volume during peak hours.
• Maintaining service standards amidst varied customer demands.
• Navigating temperature and environmental challenges.
• Ability to consistently perform physical tasks like lifting and carrying.

ASSUMPTION: Challenges center around balancing service quality with operational demands in a busy setting.

📈 Similar Roles Comparison

• Comparable to entry-level retail service positions in fast-food chains.
• Similar skill requirements to other quick-service restaurant roles.
• Offers distinct benefits of corporate growth not found in all competitors.

ASSUMPTION: Similar roles emphasize communication, adaptability, and team collaboration.

📝 Sample Projects

• Participating in store-wide promotion events for customer engagement.
• Assisting with training new team members in store operations.
• Implementing improved inventory tracking processes.

ASSUMPTION: Projects focus on operational efficiency and enhancing customer experience.

❓ Key Questions to Ask During Interview

• What are the opportunities for advancement within the company?
• How does the company support employee development?
• What does a typical day look like for this role?
• How is performance evaluated for this position?
• Can you describe the team dynamics at this location?

ASSUMPTION: Questions should clarify role expectations and growth potential to ensure alignment with career objectives.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare for a phone interview by reviewing potential interview questions.
• Residue a clean and updated CV highlighting relevant experience and skills.
• Schedule interview appointments as recommended by Domino's hiring team.
• Follow up with a thank you email post-interview to reiterate interest.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.