Customer Service Rep(02336) - 509 S Main St

📌 Core Information

🔹 Job Title: Customer Service Representative (02336) - 509 S Main St

🔹 Company: Domino's

🔹 Location: Ohio, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not Specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing exceptional customer service during varying shifts, including peak hours
• Opportunity for advancement within a rapidly growing company
• Engagement in diverse tasks ranging from order processing to inventory management
• Flexible scheduling to accommodate personal commitments and work-life balance

ASSUMPTION: This role is highly dynamic, designed for individuals seeking flexible schedules and potential growth within the company due to its evolving nature and expansion rate.

📋 Key Responsibilities

✅ Operate all necessary equipment and assist in product preparation

✅ Receive and process telephone and in-person orders

✅ Conduct inventory checks and manage related documentation

✅ Maintain a clean and organized facility and equipment

✅ Exhibit effective communication skills with both customers and team members

ASSUMPTION: Responsibilities may include occasional delivery tasks or additional managerial duties due to the mention of team management experience in the job description.

🎯 Required Qualifications

Education: Not specified

Experience: No specific experience required, but having customer service or team management experience is advantageous.

Required Skills:

• Strong verbal communication skills
• Basic math skills for accurate transaction handling
• Reliability and punctuality

Preferred Skills:

• Previous experience in a retail or customer-focused environment
• Ability to handle diverse tasks efficiently

ASSUMPTION: Applicants are assumed to have a basic educational background with an eagerness to learn and grow in a fast-paced environment.

💰 Compensation & Benefits

Salary Range: Not specified

Benefits:

• On-the-job training and development
• Opportunities for career advancement within a leading franchise
• Flexible scheduling options

Working Hours: Approximately 40 hours per week with potential for extra shifts during peak periods or holidays

ASSUMPTION: Compensation specifics are likely determined based on experience, location, and compliance with industry standards, but explicit details are not provided.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, centered around innovative pizza delivery solutions

Company Size: Over 10,001+ employees, offering a large network of support and resources for career development

Founded: 1960, with a storied history of growth and adaptation in the fast-food industry

Company Description:

• A global leader in pizza delivery with widespread brand recognition
• Emphasizes innovation, customer satisfaction, and operational excellence
• Cultivates a vibrant work culture with opportunities for personal and professional growth

Company Specialties:

• Pizza
• Marketing
• Digital Innovation

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Beyond pizza, the company likely invests in technology and customer relationship management as part of its global strategy.

📊 Role Analysis

Career Level: Entry-level, perfect for those entering the workforce or seeking part-time employment

Reporting Structure: Typically reports to the store manager or shift supervisor

Work Arrangement: Predominantly in-store, with flexibility based on operational needs

Growth Opportunities:

• Advancement to team leader or management roles
• Development of multitasking and problem-solving skills
• Exposure to diverse operational aspects of a fast-paced restaurant environment

ASSUMPTION: The position serves as a stepping stone for roles with greater responsibility and management potential within the franchise's extensive network.

🌍 Location & Work Environment

Office Type: On-site within a Domino's storefront

Office Location(s): 509 S Main St, Ohio, United States

Geographic Context:

• The store location is integral for local community engagement
• Applicants need access to reliable transportation for flexibility
• Being part of a well-established community can boost customer interaction and service satisfaction

Work Schedule: Flexible scheduling is offered, with potential for night and weekend shifts according to store needs

ASSUMPTION: The work environment emphasizes teamwork, cleanliness, and a dynamic pace to serve community demands efficiently.

💼 Interview & Application Insights

Typical Process:

• Initial application submission and screening
• Telephonic or in-person interview with the hiring manager
• Demonstration of customer interaction abilities and skills assessment

Key Assessment Areas:

• Communication effectiveness
• Teamwork and interpersonal skills
• Ability to handle stress and multitasking

Application Tips:

• Highlight any customer service experience during application
• Display flexibility in availability to work night and weekend shifts
• Prepare examples of problem-solving and teamwork strengths

ATS Keywords: Customer Service, Communication, Reliability, Flexibility, Team Management

ASSUMPTION: The application process may include a test or practical exercise to evaluate customer service capabilities in real-world scenarios.

🛠️ Tools & Technologies

• Computerized order processing systems
• Point-of-sale (POS) systems
• Inventory management software

ASSUMPTION: Familiarity with basic technology and an eagerness to learn new tools are presumed beneficial, even if specific tool knowledge is not mandatory at hiring.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer service excellence
• Fostering a supportive and inclusive workplace
• Emphasis on teamwork and continuous improvement

Work Style:

• Engaged and fast-paced
• Flexible and adaptive to changing demands
• Focused on customer interactions and teamwork

Self-Assessment Questions:

• Am I comfortable working in a fast-paced environment?
• Can I effectively communicate with diverse customers and team members?
• Am I willing to learn and take on various tasks within the store?

ASSUMPTION: Candidates who thrive in dynamic and customer-centric roles will align well with the company culture and job expectations.

⚠️ Potential Challenges

• Managing high customer volumes during peak hours
• Maintaining quality service with tight schedules
• Balancing multiple tasks and responsibilities
• Meeting operational standards while ensuring customer satisfaction

ASSUMPTION: The role requires resilience and effective stress management skills to handle the fast-paced environment.

📈 Similar Roles Comparison

• Roles in comparable companies may offer different compensation packages and growth tracks
• Variability in customer service emphasis depending on the franchise and location
• Opportunities for specialized skills in technology or inventory management may differ

ASSUMPTION: Comparative roles may differ in scope and flexibility; candidates should evaluate options based on personal career goals and geographic considerations.

📝 Sample Projects

• Organizing team-building activities to improve staff morale
• Streamlining order processing systems for efficiency
• Implementing customer feedback mechanisms to enhance service quality

ASSUMPTION: Participants in such initiatives gain valuable experience in leadership and process improvement, relevant to advancement within the company.

❓ Key Questions to Ask During Interview

• What are the most critical skills for success in this role?
• How do team members typically handle peak hours?
• Can you describe a typical career path for this position?
• What support does management provide for team development?
• How does this location foster community engagement and customer satisfaction?

ASSUMPTION: Thought-provoking questions provide insights into the company's expectations and commitment to employee growth and satisfaction.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant skills and experiences
• Prepare for a potential interview by practicing common questions
• Demonstrate flexibility and readiness to adapt to varying schedules
• Follow up promptly on application status and interview outcomes

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.