Customer Service Rep(02341) - 1040 Villa Rd

📌 Core Information

🔹 Job Title: Customer Service Representative (02341) - 1040 Villa Rd

🔹 Company: Domino's

🔹 Location: Springfield, Ohio, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing excellent customer service during peak hours
• Flexibility with scheduling to accommodate various working hours
• Opportunities for career advancement within the company
• Engaging with customers to enhance their experience

ASSUMPTION: The description emphasizes flexible hours and growth, suggesting a focus on accommodating part-time and student workers who seek career progression.

📋 Key Responsibilities

✅ Operate all equipment in the store

✅ Stock ingredients and manage inventory

✅ Receive and process telephonic orders

✅ Maintain cleanliness of equipment and facilities

ASSUMPTION: Responsibilities imply a dynamic role requiring multitasking and a proactive approach towards maintaining store operations efficiently.

🎯 Required Qualifications

Education: Not specified (minimal educational barriers)

Experience: At least 0-2 years in customer service roles preferred

Required Skills:

• Effective verbal communication
• Basic math and monetary handling
• Dependability and punctuality

Preferred Skills:

• Experience leading a team
• A clean driving record with valid driver’s license

ASSUMPTION: The emphasis on team leadership suggests potential supervisory roles for standout candidates.

💰 Compensation & Benefits

Salary Range: Not specified; typically aligns with industry norms for entry-level customer service roles

Benefits:

• Flexible working hours
• Opportunities for career advancement
• On-the-job training

Working Hours: Typically 40 hours per week, with peak work during evenings, weekends, and holidays

ASSUMPTION: Compensation is likely competitive for the retail service industry, combining flexibility with career development opportunities.

📌 Applicant Insights

🔍 Company Context

Industry: Operating within the quick-service restaurant sector, noted for innovation and customer focus

Company Size: 10,001+ employees; offers stability and diverse experiences for growth

Founded: 1960, indicating a long-standing reputation in the industry

Company Description:

• Innovative franchise and corporate teams
• Focus on fun and winning strategies
• Continuous growth with new technology and menu innovations

Company Specialties:

• Pizza
• Technology
• Data Analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The scale of operations implies numerous opportunities for internal mobility and skill enhancement.

📊 Role Analysis

Career Level: Entry-level with potential pathways to management

Reporting Structure: Direct to store management

Work Arrangement: On-site with required flexibility

Growth Opportunities:

• Advancement to supervisory roles
• Multi-disciplinary experience in team operations
• Enhanced customer service skills

ASSUMPTION: Role encourages developing skills that are transferable within and beyond the organization.

🌍 Location & Work Environment

Office Type: Quick-service restaurant setting

Office Location(s): 1040 Villa Rd, Springfield, Ohio

Geographic Context:

• Located in a bustling Ohio suburb
• Proximity to local amenities and transportation
• Engagement with a diverse customer base

Work Schedule: Varies with peak demand typically during evenings and weekends

ASSUMPTION: The work setting supports team dynamics and customer interactions, often requiring a fast-paced, adaptable attitude.

💼 Interview & Application Insights

Typical Process:

• Submit application through the company’s career portal
• Initial screening for qualifications and experience
• In-person or virtual interview with store manager

Key Assessment Areas:

• Customer service aptitude
• Reliability and punctuality
• Teamwork and leadership potential

Application Tips:

• Highlight any customer service experience
• Emphasize a flexible schedule and willingness to work peak times
• Showcase examples of teamwork and leadership roles

ATS Keywords: Customer service, Communication, Team management, Flexibility, Dependability

ASSUMPTION: The application process is straightforward but competitive, highlighting the need for clear demonstration of relevant skills.

🛠️ Tools & Technologies

• Touch screen computer systems
• Point of sale software
• Telecommunications for order processing

ASSUMPTION: Familiarity with basic computing and retail software will enhance efficiency in role.

👔 Cultural Fit Considerations

Company Values:

• Passion for customer service
• Commitment to innovation
• Focus on team success

Work Style:

• Flexible and adaptable to rapid change
• Personable and customer-focused
• Team-oriented and supportive

Self-Assessment Questions:

• Do I enjoy fast-paced work environments?
• Can I remain positive and friendly under pressure?
• Am I comfortable with varying shifts and hours?

ASSUMPTION: A positive and energetic demeanor is critical to align with the company’s vibrant culture.

⚠️ Potential Challenges

• Managing time effectively during peak hours
• Maintaining high service standards under pressure
• Adapting to varied customer personalities
• Navigating fast-paced, team-based work environments

ASSUMPTION: Challenges underscore the need for strong emotional intelligence and adaptability.

📈 Similar Roles Comparison

• Compared to general retail roles, this position may offer more flexibility in scheduling
• Customer interaction level may be higher, requiring excellent communication skills
• Growth potential might be faster due to high turnover and internal promotion opportunities

ASSUMPTION: This role is ideal for those seeking rapid career progression and extensive customer interaction.

📝 Sample Projects

• Improving customer feedback scores through service excellence
• Streamlining inventory management process
• Training new team members efficiently and effectively

ASSUMPTION: Opportunities for impact can be significant in a project-oriented assignments based on store needs.

❓ Key Questions to Ask During Interview

• What are the typical peak hours in your store?
• How do team members support each other during busy times?
• What are the most common challenges faced in this role?
• Are there opportunities for advancement within this store?
• How does Domino's ensure employee safety and satisfaction?

ASSUMPTION: These questions help gauge role fit and provide insights into management support and culture.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume to highlight relevant customer service experiences
• Be ready for a potential interview discussing your schedule flexibility and reliability
• Consider visiting the store to understand its operations
• Follow up post-interview to express continued interest

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.