Customer Service Rep(02354) - 1240 Spinning Road

📌 Core Information

🔹 Job Title: Customer Service Rep (02354) - 1240 Spinning Road

🔹 Company: Domino's

🔹 Location: Dayton, Ohio, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Engaging with customers to provide exceptional service
• Managing and operating kitchen equipment efficiently
• Maintaining cleanliness and organization within the store
• Participating in company training and development programs

ASSUMPTION: The job overview emphasizes flexibility and customer interaction as central to the role, assuming a focus on part-time opportunities to accommodate diverse schedules.

📋 Key Responsibilities

✅ Taking and processing customer orders effectively

✅ Preparing pizza and other menu items with precision

✅ Ensuring a high level of customer satisfaction

✅ Operating and maintaining store equipment properly

✅ Stocking ingredients and other supplies efficiently

✅ Maintaining updated inventory records and completing paperwork

✅ Cleaning and maintaining the store daily

ASSUMPTION: The responsibilities are heavily customer-focused with an operational component, indicating a balanced role involving direct customer interaction and back-end store operations.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in customer service roles preferred

Required Skills:

• Strong communication abilities
• Proficiency in basic math skills
• Coordination and dexterity with equipment
• Ability to work in varying environmental conditions

Preferred Skills:

• Previous experience in a customer service setting
• Experience with inventory management

ASSUMPTION: The focus is on interpersonal and technical skills, assuming no formal education is necessary but a high school diploma or equivalent may be typical.

💰 Compensation & Benefits

Salary Range: Not specified; typically competitive hourly wage based on industry standards

Benefits:

• Possible health and dental options
• Opportunities for advancement within the company
• Employee discounts on menu items

Working Hours: 40 hours per week with flexible scheduling available

ASSUMPTION: The benefits package likely includes customary offerings such as flexible hours and discounts, with health benefits generally for full-time positions.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants; focus on quick-service pizza delivery

Company Size: 10,001+ employees worldwide

Founded: 1960

Company Description:

• One of the largest and most recognized pizza delivery companies globally
• Innovates constantly with technology and menu development
• Strong franchise model with growth opportunities

Company Specialties:

• Pizza
• Sandwiches
• Technology and data analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's is positioned as a leader in the fast-food industry with a robust franchise model, emphasizing technology as a key driver in their service delivery.

📊 Role Analysis

Career Level: Entry-level position suitable for beginners without extensive professional experience

Reporting Structure: Reports to store manager or assistant manager

Work Arrangement: Primarily on-site

Growth Opportunities:

• Development into managerial roles
• Pathways to franchise ownership
• Skill development in operations and customer service

ASSUMPTION: The role offers substantial opportunities for growth primarily through hands-on experience and training programs offered by the company.

🌍 Location & Work Environment

Office Type: Brick-and-mortar store location

Office Location(s): Dayton, Ohio

Geographic Context:

• Located in a city with diverse dining options
• Accessible to public transportation
• Close to residential and commercial areas

Work Schedule: Flexible schedules available to accommodate various lifestyle needs

ASSUMPTION: The urban environment supports a lively and dynamic work atmosphere with varied shift flexibility to meet business demands.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone or video interview
• In-person interview with store manager

Key Assessment Areas:

• Customer service aptitude
• Problem-solving skills
• Communication proficiency

Application Tips:

• Highlight previous customer service experience
• Emphasize teamwork and adaptability
• Prepare to discuss availability and flexibility

ATS Keywords: Customer Service, Communication, Teamwork, Food Preparation

ASSUMPTION: Standard application processes are applied with an emphasis on showcasing customer interaction skills and availability for flexible working hours.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Food preparation tools
• Order management software

ASSUMPTION: The typical technology stack focuses on operational and customer-facing tools, with POS systems being central for transaction management.

👔 Cultural Fit Considerations

Company Values:

• Customer-centric service
• Diverse and inclusive workplace
• Focus on innovation

Work Style:

• Fast-paced and dynamic
• Team-oriented with individual initiative
• Emphasis on multitasking and adaptability

Self-Assessment Questions:

• Do you enjoy working in a dynamic and fast-paced environment?
• Are you comfortable interacting with diverse customer groups?
• Can you maintain efficiency under pressure?

ASSUMPTION: The work culture is closely knit to service excellence and teamwork, assuming employees thrive in an inclusive and innovative environment.

⚠️ Potential Challenges

• Managing high-volume work periods
• Adaptation to varying temperature conditions
• Maintaining composure during busy shifts
• Balancing diverse responsibilities throughout the day

ASSUMPTION: Challenges primarily stem from operational demands and environmental factors, requiring resilience and adaptability from employees.

📈 Similar Roles Comparison

• Other fast-food service positions
• Customer service roles in retail sectors
• Entry-level hospitality jobs

ASSUMPTION: Similar roles are likely to focus on customer interaction, offer entry-level access, and require teamwork and multitasking capabilities.

📝 Sample Projects

• Participating in promotional events
• Implementing new customer service strategies
• Supporting in-store marketing initiatives

ASSUMPTION: Sample projects are assumed to include practical in-store activities and marketing involvement, emphasizing hands-on learning opportunities.

❓ Key Questions to Ask During Interview

• What does a typical day look like for this role?
• How does Domino's support career growth for entry-level employees?
• What training programs are available for new hires?
• How is performance typically evaluated?
• Can you describe the team dynamics and culture here?

ASSUMPTION: Key interview questions focus on understanding the work environment, growth opportunities, and team culture to align personal expectations with company offerings.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a tailored resume highlighting relevant skills
• Include any customer service experience in your application
• Follow up with a thank you email after interviews
• Be ready to discuss availability and any specific scheduling needs

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.