Customer Service Rep(02357)- 3512 W. Siebenthaler Ave

📌 Core Information

🔹 Job Title: Customer Service Representative (02357) - 3512 W. Siebenthaler Ave

🔹 Company: Domino's

🔹 Location: Dayton, Ohio, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: March 31, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing exceptional customer service to pizza lovers
• Flexibility for part-time and full-time work, making it ideal as a primary or secondary job
• Opportunities for career growth within the company, from customer service to management roles
• Exposure to diverse working conditions including varying temperatures and stocking duties

ASSUMPTION: This job primarily targets young individuals or those seeking flexible work arrangements. The emphasis on growth suggests potential for substantial career advancement within the company.

📋 Key Responsibilities

✅ Operate all store equipment effectively

✅ Stock ingredients from the delivery area to storage and work areas

✅ Prepare various Domino's products with attention to quality

✅ Receive and efficiently process telephone orders

✅ Maintain organized inventory and complete necessary paperwork

✅ Clean store equipment and facilities daily

ASSUMPTION: Tasks are routine and require adherence to standard operating procedures, ensuring product quality and efficiency.

🎯 Required Qualifications

Education: Not specified, but minimum age requirement is 16 years

Experience: 0-2 years in customer service or similar roles preferred

Required Skills:

• Strong verbal and written communication skills
• Basic math skills for cash handling and transactions
• Excellent teamwork and problem-solving abilities

Preferred Skills:

• Previous experience in a service or retail environment
• Familiarity with inventory management processes

ASSUMPTION: Minimum age and basic education requirements are set due to the nature of tasks and legal working age restrictions for minors.

💰 Compensation & Benefits

Salary Range: Not specified. Typically aligns with local minimum wage or industry standard for entry-level positions in Ohio.

Benefits:

• Flexible scheduling options
• Employee discounts on meals
• Potential for career development and promotions

Working Hours: Approximately 40 hours per week; flexibility for part-time or full-time shifts

ASSUMPTION: Salary and benefits are competitive with similar on-site service roles in the Dayton area.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurant industry, with a focus on pizza and quick service delivery

Company Size: 10,001+ employees, indicating a large and stable corporate environment

Founded: 1960, with a long history of innovation and growth in the food service sector

Company Description:

• Founded in 1960 with a focus on pizza delivery
• Innovator in restaurant technology, offering diverse menu items
• Global presence in over 90 markets with 17,100 stores

Company Specialties:

• Pizza
• Market-leading technology and data analytics
• Innovative advertising strategies

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's large scale and global reach imply potentially extensive resources for training and career advancement.

📊 Role Analysis

Career Level: Entry-level role with opportunities for advancement

Reporting Structure: Reports to Store Manager or shift supervisor

Work Arrangement: On-site, suitable for those seeking hands-on customer interaction

Growth Opportunities:

• Promotion to supervisory positions
• Potential path to franchise ownership
• Experience in fast-paced retail environment transferable to other roles

ASSUMPTION: Rapid company expansion suggests frequent opening of new positions and career progression opportunities for motivated employees.

🌍 Location & Work Environment

Office Type: Retail store environment with customer interaction zones

Office Location(s): Specific site at 3512 W. Siebenthaler Ave, Dayton, Ohio

Geographic Context:

• Located in a bustling neighborhood in Dayton
• Accessible via public transportation
• Proximity to local businesses and residential areas enhancing customer base

Work Schedule: Flexible shifts ranging from morning to late evening, dictated by customer demand

ASSUMPTION: Due to customer-centric business, working conditions fluctuate with peak delivery times and weather seasons.

💼 Interview & Application Insights

Typical Process:

• Submit an online application via the company career portal
• Initial phone screening by HR or store manager
• In-person or virtual interview focusing on customer service skills

Key Assessment Areas:

• Capability to handle customer queries and complaints
• Effectiveness in multitasking and problem-solving
• Ability to work as part of a team

Application Tips:

• Highlight previous customer service experience
• Demonstrate flexibility and reliability in work schedule
• Emphasize interpersonal and communication skills

ATS Keywords: Customer Service, Communication, Teamwork, Cash Handling, Inventory Management

ASSUMPTION: Based on industry norms, entry-level roles like this tend to focus on customer interaction and teamwork during the selection process.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Telephone order systems
• Basic food preparation and kitchen tools

ASSUMPTION: Equipment listed reflects standard tools used in pizza operations and customer service at Domino's.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Emphasis on teamwork and collaboration
• Innovation and continuous improvement in service delivery

Work Style:

• Dynamic and fast-paced environment
• Hands-on approach with active problem-solving
• Customer-focused with a collaborative team outlook

Self-Assessment Questions:

• Am I comfortable working in a fast-paced setting?
• Do I enjoy interacting with diverse customer groups?
• Can I manage tasks efficiently with minimal supervision?

ASSUMPTION: Successful candidates align well with the company's customer-first ethos and value opportunities for teamwork and growth.

⚠️ Potential Challenges

• Managing high-volume orders during peak hours
• Adapting to different temperature environments
• Handling multiple tasks efficiently
• Maintaining quality standards under pressure

ASSUMPTION: Challenges are typical for customer service roles in the food industry, particularly related to workload in busy periods.

📈 Similar Roles Comparison

• Similar customer service roles in retail may offer lower growth potential
• Other food service positions might not provide as much career advancement within the company
• Competitive benefits compared to other entry-level retail jobs

ASSUMPTION: Domino's offers a unique mix of operational skills and career progression that may not be as strongly emphasized in similar roles.

📝 Sample Projects

• Streamlining delivery processes during peak hours
• Participating in training sessions to enhance service delivery
• Contributing to promotional initiatives to boost sales

ASSUMPTION: Projects are inferred based on standard initiatives that involve teamwork and operational efficiency at Domino's.

❓ Key Questions to Ask During Interview

• What does a typical day look like in this role?
• How does Domino's support career growth for customer service reps?
• What are the biggest challenges faced by a customer service rep here?
• How does the team handle peak delivery times?
• Can you describe the training process for new employees?

ASSUMPTION: Questions are tailored to enhance understanding of the role's daily demands, growth opportunities, and overall support mechanisms available at Domino's.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare for a phone screening and initial interview
• Emphasize your experience and skills in customer service
• Be ready to discuss flexibility and availability for shifts
• Follow up promptly after interviews to express continued interest

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.