Customer Service Rep(02380) - 4600 Roosevelt Blvd

📌 Core Information

🔹 Job Title: Customer Service Rep(02380) - 4600 Roosevelt Blvd

🔹 Company: Domino's

🔹 Location: Middletown, Ohio, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: April 1, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Taking customer orders efficiently
• Making pizzas to meet Domino's standards
• Providing an exceptional customer experience
• Working in a dynamic and fast-paced environment

ASSUMPTION: The role includes both customer service and food preparation responsibilities, which indicates a need for versatility and multitasking skills.

📋 Key Responsibilities

✅ Taking customer orders accurately

✅ Preparing and making pizzas

✅ Ensuring customer satisfaction and experience

✅ Contributing to a fun and energetic team environment

ASSUMPTION: Responsibilities reflect a balance between direct customer interaction and back-of-house duties, typical of a service plus preparation role in the food industry.

🎯 Required Qualifications

Education: Not specified; typically a high school diploma or equivalent for similar roles

Experience: 0-2 years, entry-level position

Required Skills:

• Customer service aptitude
• Order taking and processing skills
• Ability to work quickly in a fast-paced setting

Preferred Skills:

• Experience in food preparation
• Familiarity with pizza making

ASSUMPTION: The entry-level nature suggests openness to candidates without extensive prior experience but emphasizes essential customer service and efficiency skills.

💰 Compensation & Benefits

Salary Range: To be discussed; typically aligns with industry averages for similar positions

Benefits:

• Promotion from within the company
• Possibly health and retirement benefits, typically not specified at this level

Working Hours: Flexible shifts, up to 40 hours per week

ASSUMPTION: Compensation includes potential growth and advancement opportunities within Domino's, as indicated by the company's promotion track record.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, focusing on fast-food and delivery services

Company Size: 10,001+ employees, indicating significant corporate support and resources

Founded: 1960, with a long-standing presence in the industry

Company Description:

• Global leader in pizza delivery with over 17,100 stores worldwide
• Driven by innovation and technology, such as advanced ordering apps
• Strong focus on team member growth and competitive environment

Company Specialties:

• Pizza and Sandwiches
• Marketing and Digital Technology
• Data Analytics and Advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's, as a large and established player in the restaurant industry, provides stable employment with growth potential focused on customer satisfaction and technological advancement.

📊 Role Analysis

Career Level: Entry-level with opportunities for advancement

Reporting Structure: Likely reports to shift leaders and store managers

Work Arrangement: Full-time, on-site

Growth Opportunities:

• Potential to rise to Shift Leader, Assistant Manager, or Franchise Owner
• Training programs to develop customer service and management skills
• Exposure to operational aspects of a global brand

ASSUMPTION: The role acts as a gateway to more senior positions within the company, offering a comprehensive understanding of store operations.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): 4600 Roosevelt Blvd, Middletown, Ohio

Geographic Context:

• Middletown's community and amenities contribute to work-life balance
• Located in a bustling area with customer traffic
• Regional context within Ohio affecting commuting and work hours

Work Schedule: Include flexible shifts; evening and weekend availability may be required

ASSUMPTION: The position is typical of retail environments where customer-facing roles involve variable and extended hours.

💼 Interview & Application Insights

Typical Process:

• Initial application submission via the Domino's career site
• Initial phone screening or video interview
• On-site interview with manager or team lead

Key Assessment Areas:

• Customer interaction skills
• Ability to handle fast-paced work environment
• Teamwork and collaboration abilities

Application Tips:

• Highlight past customer service experience
• Emphasize your adaptability and quick learning
• Demonstrate enthusiasm for the brand and role

ATS Keywords: Customer Service, Energetic, Order Taking, Pizza, Fast Paced Environment

ASSUMPTION: Emphasis on customer interaction and efficiency suggests a need to prepare relevant experiences for the interview process.

🛠️ Tools & Technologies

• In-store POS (Point of Sale) systems
• Order management and tracking tools
• Standard kitchen equipment for pizza preparation

ASSUMPTION: Familiarity with basic technology and kitchen equipment is inferred, typical of roles in the food service industry.

👔 Cultural Fit Considerations

Company Values:

• Customer satisfaction and service excellence
• Continuous improvement and innovation
• Teamwork and internal growth promotion

Work Style:

• Fast-paced and dynamic
• Collaboration with team members
• Hands-on tasks requiring flexibility

Self-Assessment Questions:

• Am I comfortable working in a fast-paced environment?
• Do I enjoy interacting with customers?
• Am I interested in opportunities for growth within a large company?

ASSUMPTION: A cultural fit is crucial for job satisfaction and performance; evaluate comfort with work pace and priorities before applying.

⚠️ Potential Challenges

• Handling fluctuating customer demands during peak times
• Maintaining quality service while multitasking
• Working non-traditional hours, including nights and weekends
• Potential physical demands of food preparation and service

ASSUMPTION: Challenges reflect common scenarios in food service roles where adaptability and customer focus are paramount.

📈 Similar Roles Comparison

• Comparatively more focused on direct customer interaction than a back-office role
• Greater focus on team dynamics and operational efficiency than purely technical roles
• Involves variable shifts unlike typical 9-5 office jobs

ASSUMPTION: Comparisons help clarify role differences within the industry for informed career decisions.

📝 Sample Projects

Not specified for this level of role.

ASSUMPTION: Specific projects are unlikely in entry-level positions but opportunities to engage in team-based initiatives may exist.

❓ Key Questions to Ask During Interview

• What does a typical day look like in this role?
• What are the career progression opportunities within Domino’s?
• How does Domino's measure success for this position?
• What training programs are available for new hires?
• How does the team handle peak operational hours?

ASSUMPTION: Asking questions about daily expectations and growth paths ensures alignment with career goals.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume highlighting relevant customer service experience
• Practice answers to common customer service interview questions
• Gather references from past employers or educators
• Be ready to discuss your motivation to work with Domino's

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.