Customer Service Rep(02435) - 1166 Harrison Ave.

📌 Core Information

🔹 Job Title: Customer Service Rep(02435) - 1166 Harrison Ave.

🔹 Company: Domino's

🔹 Location: Harrison, Ohio, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Engaging with customers positively and taking orders efficiently
• Managing cash transactions accurately
• Consistently preparing quality products according to Domino's standards
• Ensuring cleanliness and organization of the work environment

ASSUMPTION: This role emphasizes direct customer interaction and operational support within the store, requiring strong interpersonal skills and attention to detail.

📋 Key Responsibilities

✅ Greet customers and express warmth and friendliness

✅ Answer phone calls professionally and assist with inquiries

✅ Operate the cash register and handle transactions

✅ Adhere to grooming standards and maintain a professional appearance

✅ Ensure the work area is clean and presentable

ASSUMPTION: Given the retail nature of the position, the responsibilities likely require quick adaptability and the ability to work during peak hours.

🎯 Required Qualifications

Education: Not specified (likely not a requirement due to entry-level nature)

Experience: 0-2 years

Required Skills:

• Customer service and communication skills
• Teamwork and collaboration
• Punctuality and reliability

Preferred Skills:

• Prior experience in retail or fast-food environment
• Basic cash-handling skills

ASSUMPTION: Preferred skills are based on industry standards for similar roles.

💰 Compensation & Benefits

Salary Range: Not specified; typically entry-level positions start around minimum wage

Benefits:

• Employee discounts on products
• Opportunities for advancement in the company
• Flexible scheduling

Working Hours: 40 hours per week, potentially including weekends and evenings

ASSUMPTION: Benefits are extrapolated based on common offerings in the fast-food industry.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, with a focus on quick service and delivery

Company Size: 10,001+ employees, offering a broad network and career opportunities across different regions

Founded: 1960, with a rich history in pizza delivery innovation

Company Description:

• Known for creative use of technology in pizza delivery
• Global presence with approximately 17,100 stores
• Focus on fun and teamwork in every store

Company Specialties:

• Pizza and fast-food
• Technology-driven service improvements
• Innovative marketing strategies

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company context is inferred from common industry knowledge and available company descriptions.

📊 Role Analysis

Career Level: Entry-level, suitable for individuals starting their career journey

Reporting Structure: Likely reports to store manager or shift leader

Work Arrangement: On-site, within a fast-paced retail environment

Growth Opportunities:

• Potential to move into shift leader or management roles
• Skills development in customer service and operations management
• Exposure to retail sales techniques and procedures

ASSUMPTION: Growth opportunities are based on typical career paths available in similar roles within the food service industry.

🌍 Location & Work Environment

Office Type: Restaurant/store-based setting

Office Location(s): 1166 Harrison Ave, Harrison, Ohio

Geographic Context:

• Located in a suburban area, accessible for local residents
• Close-knit community with potential for regular customer interactions
• Proximity to local amenities and transport links

Work Schedule: Varies based on store hours; may include evenings and weekends

ASSUMPTION: Work environment details are inferred from general industry practices and the job's nature.

💼 Interview & Application Insights

Typical Process:

• Submit online application
• Initial phone screening or walk-in interview
• In-person interview with store manager

Key Assessment Areas:

• Customer service orientation
• Ability to handle cash and transactions
• Team collaboration and reliability

Application Tips:

• Highlight any relevant customer service or retail experience
• Emphasize punctuality and a positive attitude
• Be prepared to discuss availability and flexibility

ATS Keywords: Customer Service, Cash Handling, Teamwork, Punctuality, Cleanliness

ASSUMPTION: Application insights are based on general hiring processes for similar roles.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Telecommunication tools for call handling
• Pizza preparation equipment

ASSUMPTION: Assumed tools are typical in the fast-food service industry for similar roles.

👔 Cultural Fit Considerations

Company Values:

• Empowerment through teamwork
• Commitment to customer satisfaction
• Innovation and embracing technology

Work Style:

• Dynamic and fast-paced
• Customer-focused and service-oriented
• Collaboration and open communication

Self-Assessment Questions:

• Am I comfortable working in a fast-paced environment?
• Do I enjoy interacting with customers regularly?
• How do I handle stressful situations with customers?

ASSUMPTION: Cultural aspects are drawn from Domino's broader company culture typically highlighted in customer service roles.

⚠️ Potential Challenges

• Managing peak times with high customer volume
• Ensuring accuracy in cash handling under pressure
• Maintaining product consistency and quality
• Adhering to grooming and appearance standards

ASSUMPTION: Challenges are typical in retail service positions, especially within the food industry.

📈 Similar Roles Comparison

• Similar customer service roles in other fast-food chains
• Cashier positions in retail environments
• Entry-level sales roles with heavy customer interface

ASSUMPTION: Similar roles are selected based on equivalent customer service requirements and industry contexts.

📝 Sample Projects

• Participating in a team challenge to improve order taking speed
• Implementing a new routine for maintaining cleanliness standards
• Developing a customer engagement initiative to increase repeat visits

ASSUMPTION: Sample projects are illustrative of the role's energy and team engagement focus.

❓ Key Questions to Ask During Interview

• What are the busiest times during the week for this location?
• How does the team handle conflict among staff or with customers?
• What tools and technologies are used daily in this role?
• What initial training is provided to new employees?
• Are there opportunities for advancement to leadership roles?

ASSUMPTION: Suggested questions aim to provide candidates with deeper insights into day-to-day operations and growth prospects.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare to discuss your schedule availability and past retail experience
• Familiarize yourself with Domino's customer service standards
• Ensure you possess the required documents for identity and background checks
• Practice your interview skills focusing on customer interaction scenarios

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.