Customer Service Rep(02519) - 2020 N Lincoln St

📌 Core Information

🔹 Job Title: Customer Service Rep(02519) - 2020 N Lincoln St

🔹 Company: Domino's

🔹 Location: Greensburg, Indiana, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Flexible scheduling that accommodates personal commitments
• Opportunities for career advancement within Domino's
• A supportive and diverse team environment
• Engagement with a globally recognized brand

ASSUMPTION: The description suggests a flexible and dynamic work environment that balances professional commitments with personal life. This is inferred from the emphasis on scheduling flexibility and growth opportunities.

📋 Key Responsibilities

✅ Operate all store equipment

✅ Stock ingredients from delivery to storage and preparation areas

✅ Prepare and handle products, including pizzas

✅ Receive and process telephone orders

✅ Take inventory and complete paperwork as required

✅ Maintain cleanliness of equipment and facilities

ASSUMPTION: The responsibilities emphasize a multi-skilled role requiring both customer interaction and back-end operations. This indicates the need for an adaptable and proactive team member.

🎯 Required Qualifications

Education: Not specified, but candidates must be at least 16 years old.

Experience: Entry-level; prior related experience is a plus but not required.

Required Skills:

• Basic arithmetic skills for cash handling
• Strong verbal and written communication skills
• Effective problem-solving and time management

Preferred Skills:

• Previous experience in customer service or retail
• Familiarity with using computer systems for order processing

ASSUMPTION: While specific educational qualifications aren't mentioned, the requirement to perform basic math tasks and communicate effectively suggests a focus on practical skills over formal education.

💰 Compensation & Benefits

Salary Range: Not specified; typically competitive within the entry-level range for the industry.

Benefits:

• Comprehensive training programs
• Potential for career advancement
• Employees may receive discounts on Domino's products

Working Hours: Approximately 20 hours per week with potential for more through overtime or full-time shifts.

ASSUMPTION: While specific compensation details are not provided, the reference to growth potential suggests a benefits package that likely scales with tenure and role expansion.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants

Company Size: 10,001+ employees, suggesting large-scale operations with robust support systems.

Founded: 1960

Company Description:

• One of the world's leading pizza brands with a focus on fun and innovation
• Commitment to customer satisfaction and product quality
• Engagement in over 90 markets globally, reflecting a strong international presence

Company Specialties:

• Pizza
• Digital ordering innovations
• Marketing and advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's expansive reach and diverse specialties suggest a dynamic work environment with opportunities to contribute creatively, especially in customer-facing roles.

📊 Role Analysis

Career Level: Entry-level with potential to advance to roles like management or corporate positions.

Reporting Structure: Reports to store managers or shift leaders.

Work Arrangement: Primarily on-site at the Greensburg, Indiana location.

Growth Opportunities:

• Advancement to management roles for high performers
• Opportunities to become franchise owners
• Access to corporate roles over time with demonstrated capability

ASSUMPTION: The explicit mention of career paths indicates that high-performing individuals may experience accelerated growth, aligning with Domino's history of promoting from within.

🌍 Location & Work Environment

Office Type: Domino's store with retail and kitchen facilities.

Office Location(s): 2020 N Lincoln St, Greensburg, Indiana

Geographic Context:

• Situated in a community-oriented town
• Offers a supportive local customer base
• Accessible location contributing to a steady flow of customers

Work Schedule: Primarily part-time with both day and night shifts available.

ASSUMPTION: The location suggests a balance between a tight-knit community feel and the resources of a major corporate entity, fostering a supportive work environment.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• In-person interview with store manager

Key Assessment Areas:

• Customer service aptitude
• Problem-solving skills
• Teamwork and communication abilities

Application Tips:

• Highlight any prior customer service experience
• Demonstrate flexibility with working hours
• Express enthusiasm for growth opportunities

ATS Keywords: Customer Service, Communication, Teamwork, Time Management, Cash Handling

ASSUMPTION: The application process appears straightforward, prioritizing customer service skills and a willingness to embrace the company's culture and growth opportunities.

🛠️ Tools & Technologies

• Point of Sale (POS) systems for order processing
• Communication tools for order taking (phones, computers)
• Basic kitchen equipment for food preparation

ASSUMPTION: Familiarity with simple digital interfaces and basic kitchen tools is expected; however, comprehensive on-the-job training reduces barriers to entry.

👔 Cultural Fit Considerations

Company Values:

• Commitment to excellence in customer service
• Promotion of teamwork and collaboration
• Encouragement of diversity and inclusion

Work Style:

• Fast-paced and dynamic
• High interaction with diverse individuals
• Emphasis on quality control and efficiency

Self-Assessment Questions:

• Are you enthusiastic about customer service and satisfaction?
• Do you work well in a fast-paced, team-oriented environment?
• Are you proactive in seeking growth opportunities?

ASSUMPTION: The cultural fit revolves around a proactive attitude and the ability to thrive in dynamic conditions, aligning with the energetic and innovative culture Domino's promotes.

⚠️ Potential Challenges

• Adapting to varying temperatures within the work area
• Managing peak business times effectively
• Performing repetitive tasks while maintaining quality
• Meeting strict safety and hygiene standards

ASSUMPTION: Challenges reflect the physical and high-paced nature of food service environments. Training and a supportive team structure help to mitigate these issues.

📈 Similar Roles Comparison

• Emphasis on multitasking compared to traditional cashier roles
• Higher level of customer engagement than in purely clerical positions
• Greater opportunity for career growth compared to peer-level jobs

ASSUMPTION: The role's multifaceted nature offers broader skill development and career pathways than typical entry-level positions in similar industries.

📝 Sample Projects

• Organizing a local promotional event
• Conducting inventory audits and suggesting optimizations
• Developing streamlined processes for order fulfillment

ASSUMPTION: Projects are inferred from the dynamic and customer-centric focus of the company, allowing individuals to take initiative within their roles.

❓ Key Questions to Ask During Interview

• What are the opportunities for advancement within the store?
• How does the team handle high-pressure situations?
• What training programs are available for new employees?
• How does the store ensure compliance with health and safety standards?
• What are the expectations for team collaboration and communication?

ASSUMPTION: These questions are designed to gain insights into the company's operational dynamics and how they align with personal career goals and workplace values.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting relevant experience and skills
• Ensure contact details are up-to-date for scheduling interviews
• Practice common customer service interview questions
• Follow up with the store manager post-interview for feedback

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.