Customer Service Rep(02531) - 3300 N 25th St

📌 Core Information

🔹 Job Title: Customer Service Representative (02531) - 3300 N 25th St

🔹 Company: Domino's

🔹 Location: Terre Haute, Indiana, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing excellent customer service in a fast-paced environment
• Managing orders and preparing food products
• Maintaining cleanliness and hygiene standards
• Operating equipment and managing store supplies

ASSUMPTION: It is assumed that candidates will be required to actively engage with customers and assist in all areas of store operations, focusing on quality service and efficient task execution.

📋 Key Responsibilities

✅ Operate all store equipment efficiently

✅ Stock ingredients and supplies from delivery points to storage areas

✅ Prepare food products and receive/process orders

✅ Clean equipment and maintain facility hygiene standards

ASSUMPTION: It is assumed that the responsibilities will require a balance between customer interaction, food preparation, and manual tasks related to stock and store maintenance.

🎯 Required Qualifications

Education: Not specified

Experience: Not required but previous customer service experience is beneficial

Required Skills:

• Customer Service and Communication Skills
• Basic Math and Cash Handling
• Equipment Operation and Order Processing

Preferred Skills:

• Adaptability and Multitasking
• Inventory Management and Time Management

ASSUMPTION: It is assumed that skills such as teamwork and attention to detail are essential to effectively performing this role.

💰 Compensation & Benefits

Salary Range: Not specified; typically aligns with industry standards for entry-level customer service roles

Benefits:

• Flexible scheduling benefits for balancing work with personal commitments
• Opportunities for career advancement within the organization
• Valuable training and orientation

Working Hours: 40 hours per week with potential for flexibility based on store requirements

ASSUMPTION: Compensation and benefits are expected to support entry-level employees with opportunities for growth and skill development within the company.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurant industry, focusing on fast-food and pizza delivery services

Company Size: Large, over 10,001 employees, offering a wealth of growth opportunities and diversity

Founded: 1960, with a long-standing reputation for innovation and quality

Company Description:

• A leading global brand known for its customer service excellence and innovative technology
• Offers diverse franchise and corporate career paths
• Continually evolving with a focus on customer satisfaction and community responsibility

Company Specialties:

• Pizza and sandwiches
• Marketing and technology
• Data analytics and digital platforms

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: This company context provides broader career opportunities beyond the initial role, supported by its large size and diverse business operations.

📊 Role Analysis

Career Level: Entry-level, with potential for progression within company ranks

Reporting Structure: Customer Service Reps typically report to Store Managers or Assistant Managers

Work Arrangement: Primarily on-site, supporting store operations directly

Growth Opportunities:

• Potential to advance to management positions with experience and training
• Opportunities to transition into corporate roles or franchise ownership
• Continuous learning through diverse task execution and team collaboration

ASSUMPTION: Roles at this level are designed to provide foundational skills and experiences that support career progression within the company.

🌍 Location & Work Environment

Office Type: On-site retail store environment, typically dynamic and customer focused

Office Location(s): 3300 N 25th St, Terre Haute, Indiana

Geographic Context:

• Located in a suburban environment, catering to local and transient customers
• Nearby community amenities support work-life balance
• Weather conditions may affect certain work outside the store during deliveries or maintenance tasks

Work Schedule: Schedule flexibility around core business hours; peak times may require extended availability

ASSUMPTION: The location supports both full-time and part-time roles, potentially accommodating various applicant needs.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening for basic qualifications
• In-person interview assessing practical skills and fit

Key Assessment Areas:

• Communication and customer service skills
• Problem-solving abilities
• Adaptability and teamwork

Application Tips:

• Highlight any customer service experience or relevant teamwork roles
• Demonstrate enthusiasm for fast-paced work through prior examples
• Prepare to discuss basic math and cash handling skills

ATS Keywords: Customer Service, Order Processing, Teamwork, Basic Math, Communication

ASSUMPTION: An emphasis on soft skills and adaptability is anticipated, given the dynamic and customer-focused nature of Domino’s operations.

🛠️ Tools & Technologies

• Computerized order processing systems
• Standard kitchen and cleaning equipment
• Telephone and communication devices

ASSUMPTION: Familiarity with basic restaurant equipment and point-of-sale systems will be beneficial in this role.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Focus on teamwork and collaboration
• Embracing diversity and inclusion within the workplace

Work Style:

• High-paced environment requiring multitasking
• Emphasis on proactive customer engagement
• Flexible and adaptive approach to changing workload

Self-Assessment Questions:

• Am I comfortable working in a fast-paced retail environment?
• Do I have the skills to balance customer interaction with operational tasks?
• Can I communicate effectively in various situations, including under pressure?

ASSUMPTION: Successful candidates will align with the company’s mission to deliver quality service and uphold a positive culture.

⚠️ Potential Challenges

• Handling high-pressure customer interactions
• Managing multi-tasking during peak hours
• Adapting to varying indoor and outdoor work conditions
• Maintaining consistent quality amidst rapid task execution

ASSUMPTION: These challenges demand resilience and a positive attitude, crucial for thriving in a rapid-service environment like Domino's.

📈 Similar Roles Comparison

• Shifts may vary similar to other retail positions but can offer more scheduling flexibility
• Opportunity for advancement might exceed other entry-level roles due to franchise growth
• Requires versatility much like other fast-food and retail positions

ASSUMPTION: Comparisons are drawn to provide a realistic expectation of the role within the broader retail and service industry context.

📝 Sample Projects

• Customer service initiative to improve order taking efficiency
• Team collaboration project for store event or promotion
• Inventory optimization to reduce waste and improve supply management

ASSUMPTION: These projects illustrate how store operations can provide diverse experiences contributing to professional development.

❓ Key Questions to Ask During Interview

• What are the key priorities for this role in the first 90 days?
• How is performance evaluated and what are the growth opportunities?
• What are the most common challenges faced by team members here?
• How does the team facilitate training and orientation for new hires?
• What are the specifics regarding work shifts and flexibility?

ASSUMPTION: These questions aim to provide clarity and ensure candidates have a comprehensive understanding of the role.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Await a response regarding the initial application screening
• Prepare for a potential phone screening discussion
• Complete an in-person or video interview, if selected
• Receive an offer contingent on meeting requirements and background checks

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.