Customer Service Rep(02601) - 14 Alpine Drive

📌 Core Information

🔹 Job Title: Customer Service Rep (02601) - 14 Alpine Drive

🔹 Company: Domino's

🔹 Location: Batesville, Indiana, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not applicable (On-site)

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Supporting core customer service activities, especially during peak hours.
• Offering flexible schedules suitable for a variety of personal commitments.
• Providing opportunities for career growth, including potential advancements into management roles.
• Ensuring a diverse and inclusive work environment where all team members can thrive.

ASSUMPTION: The job provides a dynamic work environment suitable for those seeking entry-level positions or supplemental income opportunities, with a focus on part-time availability for activities like school or another job.

📋 Key Responsibilities

✅ Operate all necessary equipment efficiently.

✅ Stock and manage ingredients and inventory.

✅ Prepare food products and handle in-store operations.

✅ Take and process telephone orders accurately.

✅ Maintain cleanliness and perform equipment sanitation as needed.

✅ Conduct inventory checks and related paperwork.

ASSUMPTION: Responsibilities encompass both customer interaction and backend operations such as inventory management, emphasizing versatility in skills.

🎯 Required Qualifications

Education: Must be at least 16 years of age.

Experience: Prior experience is not specified, making this ideal for early-career candidates.

Required Skills:

• Basic math skills for handling transactions.
• Strong verbal and written communication skills.
• Ability to work under varying temperatures and conditions.

Preferred Skills:

• Previous experience in a customer service role.
• Familiarity with operating a cash register.

ASSUMPTION: Candidates should be comfortable working in a physically demanding and fast-paced environment, where multitasking is key.

💰 Compensation & Benefits

Salary Range: Not specified

Benefits:

• Flexible scheduling
• On-the-job training
• Opportunities for career advancement

Working Hours: Typically 40 hours a week with flexible arrangements available.

ASSUMPTION: While specific benefits such as healthcare or retirement plans are not detailed, the position likely offers flexibility and growth opportunities typical for entry-level roles in the food service industry.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, focusing on pizza delivery

Company Size: Over 10,001 employees, providing diverse opportunities within a large network.

Founded: 1960, with a strong legacy in the pizza delivery market.

Company Description:

• Innovation in franchise and corporate strategies.
• Commitment to continuous improvement and customer satisfaction.
• Expanding global presence with approximately 17,100 stores.

Company Specialties:

• Pizza
• Digital technology and marketing
• Data analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company offers a robust platform for career development, appealing to those seeking long-term growth within a stable industry leader.

📊 Role Analysis

Career Level: Entry-level position conducive to skill development and career exploration.

Reporting Structure: Typically reports to store manager or shift supervisor.

Work Arrangement: Full-time, on-site engagements with flexibility for shifts.

Growth Opportunities:

• Potential for transition into supervisory roles.
• Access to leadership training and development programs.
• Option to move into corporate roles or franchise ownership over time.

ASSUMPTION: This is an ideal starting point for individuals aiming to break into the retail or foodservice industries with pathways to rise into managerial positions.

🌍 Location & Work Environment

Office Type: Physical retail location within a Domino’s store.

Office Location(s): Batesville and potentially other nearby store locations.

Geographic Context:

• Situated in Batesville, a community-oriented town in Indiana.
• Accessible location for residents within the town and surrounding areas.
• Part of a well-known national brand ensuring brand recognition and customer base.

Work Schedule: Primarily during peak hours, including evenings and weekends.

ASSUMPTION: The location offers a conducive environment for those seeking community interaction in a retail setting.

💼 Interview & Application Insights

Typical Process:

• Initial application submission through the company website.
• Behavioral interview focusing on customer service skills.
• Possible skills assessment related to job requirements.

Key Assessment Areas:

• Customer service capabilities
• Problem-solving skills
• Flexibility and adaptability in a fast-paced environment

Application Tips:

• Highlight any prior experience with customer-facing roles.
• Demonstrate adaptability and willingness to learn new skills.
• Showcase teamwork experiences and your ability to work well with others.

ATS Keywords: Customer service, communication skills, cash handling, teamwork

ASSUMPTION: Applicants should focus on interpersonal skills and adaptability to highlight suitability for the role.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Telephone systems for order taking
• Standard kitchen equipment and safety tools

ASSUMPTION: While specific technological tools are basic, familiarity with POS and communication tools is advantageous.

👔 Cultural Fit Considerations

Company Values:

• Commitment to excellent customer service
• Emphasis on innovation and efficiency
• Teamwork and collaborative spirit

Work Style:

• Ability to work efficiently within a team
• Adaptability to rapidly changing environments
• Focus on detail and accuracy

Self-Assessment Questions:

• Are you comfortable working in a high-paced environment?
• Do you thrive in roles that require multitasking?
• How do you handle stress and tight deadlines?

ASSUMPTION: Cultural alignment with Domino’s involves embracing teamwork, innovation, and customer-centric solutions.

⚠️ Potential Challenges

• High-pressure working conditions during peak hours
• Physically demanding tasks requiring standing and manual labor
• Need for precision in order processing and food preparation
• Balancing multiple tasks simultaneously

ASSUMPTION: Challenges likely revolve around managing stress from fast-paced environments and meeting precise customer service standards.

📈 Similar Roles Comparison

• Compared to other entry-level retail positions, this role places more emphasis on food preparation and safety.
• Offers more direct customer interaction than warehouse roles.
• Similar to other franchise roles in providing opportunities for rapid career advancement.

ASSUMPTION: This role can be contrasted with traditional retail positions, where the focus is more on customer interaction and food service tasks.

📝 Sample Projects

• Managing inventory for peak-day prepping
• Training new hires on customer service protocols
• Implementing store-wide cleanliness initiatives

ASSUMPTION: Sample projects illustrate a varying degree of tasks, emphasizing operational efficiency and customer focus.

❓ Key Questions to Ask During Interview

• What does a typical workday look like for a customer service representative?
• How does Domino's support career progression and skill development?
• What are the key traits of successful employees in this role?
• How are shifts scheduled, and what flexibility is offered?
• What training programs are available for new hires?

ASSUMPTION: Interview questions should focus on understanding the dynamics of the role and growth opportunities within the company.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights customer service and relevant skills.
• Tailor your application to reflect teamwork and problem-solving experiences.
• Prepare for an interview by reviewing common customer service scenarios.
• Follow up with a thank-you note post-interview to express continued interest.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.