Customer Service Rep(02697) - 154 E South Boundary St

📌 Core Information

🔹 Job Title: Customer Service Rep (02697) - 154 E South Boundary St

🔹 Company: Domino's

🔹 Location: Perrysburg, Ohio, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: March 31, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing excellent customer service by processing telephone orders efficiently and accurately
• Preparing pizzas and other menu items according to Domino's standards
• Managing inventory and stocking ingredients
• Maintaining a clean and safe work environment

ASSUMPTION: The job overview suggests a fast-paced environment requiring multitasking and interpersonal skills to handle customer inquiries and operational tasks. Management opportunities imply a growth-oriented role for ambitious candidates.

📋 Key Responsibilities

✅ Operate and maintain equipment used in pizza production

✅ Stock and manage inventory to ensure all supplies are readily available

✅ Prepare quality pizzas and other menu items promptly

✅ Receive and process telephone orders from customers

✅ Take inventory and complete associated paperwork

✅ Clean equipment and facilities daily

ASSUMPTION: Responsibilities imply a need for dependable and organized employees who can manage both independent and collaborative tasks with minimal supervision.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in a customer service or food service role is ideal

Required Skills:

• Customer Service
• Communication
• Teamwork
• Time Management
• Problem Solving
• Attention to Detail
• Multitasking

Preferred Skills:

• Sales Skills
• Experience in a similar role or environment

ASSUMPTION: Skills highlight an emphasis on soft skills necessary for interacting with customers and handling time-sensitive tasks effectively.

💰 Compensation & Benefits

Salary Range: Not specified, competitive industry standard wage

Benefits:

• Flexible scheduling
• Opportunities for career growth and advancement
• Employee discounts on products

Working Hours: Around 40 hours per week with potential for part-time arrangements

ASSUMPTION: Compensation details are generally competitive for the fast food industry, with benefits focused on flexibility and career development opportunities.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurant and Food Service

Company Size: 10,001+ employees, providing diverse career opportunities within a large, well-established organization

Founded: 1960

Company Description:

• Domino's is a leading player in global pizza delivery
• The company is known for innovation in technology and service
• Offers numerous career paths within its franchise and corporate structure

Company Specialties:

• Pizza
• Sandwiches
• Marketing

Company Website: Domino's Careers

ASSUMPTION: The company context assumes familiarity with fast-paced, customer-driven industries where employee satisfaction is key to operational success.

📊 Role Analysis

Career Level: Entry-level position suitable for new graduates or those entering the workforce

Reporting Structure: Reports to store manager or assistant manager

Work Arrangement: Primarily on-site with flexible scheduling options

Growth Opportunities:

• Advancement to management roles
• Opportunities to work in different Domino's store locations
• Involvement in new product rollouts and special projects

ASSUMPTION: Potential for career growth is prominent, with a clear path from entry-level positions to management roles for motivated employees.

🌍 Location & Work Environment

Office Type: Storefront retail environment

Office Location(s): 154 E South Boundary St, Perrysburg, Ohio

Geographic Context:

• Located in a suburban area, providing accessibility to local customers
• Close proximity to residential neighborhoods
• May experience variations in customer flow based on time of day and week

Work Schedule: Flexible hours catering to peak pizza ordering times including nights and weekends

ASSUMPTION: The work environment is dynamic and customer-focused, requiring adaptability and willingness to work non-traditional hours.

💼 Interview & Application Insights

Typical Process:

• Online application submission via Domino's careers page
• Initial phone screening
• In-person interview at the store location

Key Assessment Areas:

• Communication skills
• Ability to multitask efficiently
• Customer service orientation

Application Tips:

• Highlight any previous customer service experience
• Emphasize flexibility and availability for varied shifts
• Showcase any problem-solving capabilities and teamwork experiences

ATS Keywords: Customer Service, Teamwork, Communication, Flexibility, Fast-Paced Environment

ASSUMPTION: The application process is streamlined to select candidates who exhibit strong customer-focused soft skills and flexibility in work hours.

🛠️ Tools & Technologies

• POS systems for order processing
• Basic kitchen equipment for food preparation
• Inventory management tools

ASSUMPTION: Familiarity with basic customer service and kitchen technologies is beneficial, though specific training will likely be provided as part of onboarding.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Innovation in service and technology
• Integrity in all business dealings

Work Style:

• Collaborative and team-oriented
• Fast-paced with a focus on efficiency
• High attention to detail and quality

Self-Assessment Questions:

• Am I comfortable working in a fast-paced environment?
• Do I enjoy interacting with customers and providing excellent service?
• Am I willing to work flexible hours, including nights and weekends?

ASSUMPTION: The role is best suited for individuals who thrive in dynamic settings and are driven by customer satisfaction and continuous improvement.

⚠️ Potential Challenges

• Handling high volume customer orders during peak hours
• Maintaining product quality under time pressure
• Balancing multiple tasks simultaneously
• Adapting to sudden changes in demand or supplies

ASSUMPTION: Candidates should be prepared for a challenging yet rewarding environment where quick thinking and adaptability are key to success.

📈 Similar Roles Comparison

• Similar roles include positions in fast-food chains and retail customer service
• Entry-level roles with potential for career advancement
• Salaries and benefits are generally comparable within the industry

ASSUMPTION: Comparing similar roles highlights Domino's reputation for flexibility and growth opportunities, setting it apart from other entry-level customer service jobs.

📝 Sample Projects

• Participating in a promotional rollout for new menu items
• Assisting with store inventory audits
• Contributing to team meetings to improve customer service processes

ASSUMPTION: Sample projects add dimension to the role, showcasing opportunities to engage with business operations beyond daily tasks.

❓ Key Questions to Ask During Interview

• What does career progression look like for this position?
• How does Domino's support employees in achieving work-life balance?
• What are the key challenges someone in this role may face?
• How is success measured for this position?
• Can you describe the training process for new employees?

ASSUMPTION: Asking these questions can help candidates assess alignment with Domino's values and expectations, ensuring a good fit for both the candidate and the employer.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting relevant customer service experience
• Be ready to discuss availability and flexibility during the interview
• Gather references that can attest to your work ethic and customer service skills
• Follow up with the store manager after submitting your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.