Customer Service Rep(02707) - 2144 Sandlake Rd

📌 Core Information

🔹 Job Title: Customer Service Rep(02707) - 2144 Sandlake Rd

🔹 Company: Domino's

🔹 Location: Lindenhurst, Illinois, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Engaging with customers to take and process orders accurately
• Preparing food products according to company standards
• Maintaining cleanliness and organization within the store
• Supporting team operations by managing inventory and stocking ingredients

ASSUMPTION: Given the job title and company standards, it is assumed that the role emphasizes customer interaction and efficiency in food preparation.

📋 Key Responsibilities

✅ Take and process orders via phone and in-person

✅ Prepare a variety of food products including pizzas

✅ Operate equipment safely and efficiently

✅ Stock and manage inventory levels

✅ Maintain a clean and safe working environment

✅ Assist in training new team members as needed

ASSUMPTION: The detail about operating equipment suggests an expectation for competency in using restaurant appliances and handling inventory.

🎯 Required Qualifications

Education: Not specified, high school diploma preferred

Experience: No experience required; 0-2 years preferred

Required Skills:

• Basic math for cash handling
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment

Preferred Skills:

• Previous retail or customer service experience
• Familiarity with food preparation

ASSUMPTION: As implied by the experience level, the role is suitable for entry-level candidates, which may inform the required and preferred skills.

💰 Compensation & Benefits

Salary Range: Not specified; typically entry-level hourly wage for customer service roles in fast food industry

Benefits:

• Flexible scheduling
• Opportunities for advancement
• Employee discounts on products

Working Hours: 40 hours per week, with part-time options available

ASSUMPTION: Standard benefits for similar roles include flexible hours and potential for advancing within the company.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants; a rapidly evolving market focusing on quick service and customer satisfaction

Company Size: 10,001+ employees, suggesting a large network and numerous career paths

Founded: 1960; known for innovation in pizza delivery and technology

Company Description:

• Global presence with over 17,100 stores
• Leader in pizza delivery and customer satisfaction
• Focus on fun, innovation, and high energy

Company Specialties:

• Pizza and quick service
• Digital innovation and advertising
• Data analytics and marketing

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The large company size indicates a diverse range of position opportunities and network support for employees.

📊 Role Analysis

Career Level: Entry-level role with opportunities for development into management

Reporting Structure: Reports to the store manager or shift leader

Work Arrangement: On-site, requiring physical presence at the store

Growth Opportunities:

• Pathway to management positions
• Potential for corporate opportunities
• Franchise ownership possibilities

ASSUMPTION: Given Domino’s history of internal promotion, there are abundant growth opportunities for dedicated employees.

🌍 Location & Work Environment

Office Type: Retail store within a quick-service restaurant chain

Office Location(s): 2144 Sandlake Rd, Lindenhurst, Illinois

Geographic Context:

• Located in a suburban area with access to a local customer base
• Proximity to residential communities providing a strong customer flow
• Potential exposure to various weather conditions

Work Schedule: Flexible scheduling with day and night shifts available

ASSUMPTION: The suburban location likely involves close community interaction and regular customer engagement.

💼 Interview & Application Insights

Typical Process:

• Submit application online
• Initial phone screening with HR
• In-person interview with store manager

Key Assessment Areas:

• Communication and interpersonal skills
• Problem-solving abilities
• Ability to multitask under pressure

Application Tips:

• Highlight customer service experience
• Emphasize adaptability and teamwork skills
• Prepare examples of handling difficult situations

ATS Keywords: Customer Service, Communication Skills, Teamwork, Time Management

ASSUMPTION: As a customer-focused role, the application process likely emphasizes interpersonal and multitasking skills.

🛠️ Tools & Technologies

• Point-of-sale (POS) systems
• Commercial food preparation equipment
• Computer skills with a focus on order entry systems

ASSUMPTION: The role involves typical fast-food restaurant technology, suggesting familiarity may expedite onboarding and efficiency.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction and quality service
• Focus on team diversity and collaboration
• Innovation in service and product offerings

Work Style:

• High-energy and fast-paced environments
• Dynamic and adaptable teamwork
• Prioritization of efficient customer service

Self-Assessment Questions:

• Am I able to handle multiple tasks simultaneously with accuracy?
• Do I enjoy engaging with people in a busy environment?
• Am I adaptable to changing schedules and work conditions?

ASSUMPTION: Success in this role likely depends on an applicant’s ability to thrive in a dynamic, customer-centric setting.

⚠️ Potential Challenges

• Managing high customer volumes during peak times
• Maintaining quality standards under time pressure
• Navigating fluctuations in work hours and conditions
• Balancing school or personal life with work responsibilities

ASSUMPTION: Challenging aspects primarily involve adapting to the high demand and fast-paced work typical of quick-service restaurants.

📈 Similar Roles Comparison

• Fast-paced customer service similar to roles in retail food chains
• Skill set overlap with entry-level positions in grocery and café operations
• Opportunity for growth typical of franchise or chain establishments

ASSUMPTION: Comparisons drawn from similar entry-level positions demonstrate common skill requirements and growth trajectories.

📝 Sample Projects

• Developing new ways to expedite service during peak hours
• Participating in local store marketing initiatives
• Proposing efficiency ideas for inventory management

ASSUMPTION: Sample projects involve proactive engagement in store operations and customer satisfaction initiatives.

❓ Key Questions to Ask During Interview

• What are the key qualities successful employees have in this role?
• How does the company support career progression within the franchise?
• What are typical schedules, and how are hours allocated?
• How does the team handle high-stress or peak times?
• What training and development programs are available to employees?

ASSUMPTION: Insightful questions revolve around growth opportunities, work dynamics, and support systems in place for employees.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant skills and experiences
• Prepare to discuss how you handle demanding work environments
• Follow up post-interview to reiterate your interest in the role
• Research Domino’s culture to align your application with company values

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.