Customer Service Rep(02771) - 1141 S. Arlington Hts. Rd. #A

📌 Core Information

🔹 Job Title: Customer Service Rep(02771) - 1141 S. Arlington Hts. Rd. #A

🔹 Company: Domino's

🔹 Location: Illinois, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Interacting with customers both in person and via phone to take orders and process them efficiently.
• Assisting in food preparation and ensuring product quality and cleanliness in the store.
• Managing inventory and handling cash transactions with accuracy.
• Operating store equipment and maintaining a safe working environment.

ASSUMPTION: This job is designed to offer flexibility, allowing for part-time or full-time work, ideal for those looking for work-life balance. It potentially suits students or those seeking supplemental income.

📋 Key Responsibilities

✅ Receive and process telephone orders.

✅ Prepare products and maintain cleanliness.

✅ Operate equipment and handle cash.

✅ Stock ingredients and manage inventory.

✅ Clean equipment and facilities regularly.

ASSUMPTION: While the job is primarily customer-focused, it also involves back-end operations like inventory management, which can provide comprehensive retail experience.

🎯 Required Qualifications

Education: Minimum age requirement is 16 years or older.

Experience: Suitable for entry-level candidates; experience in customer service is advantageous but not required.

Required Skills:

• Strong communication and interpersonal skills
• Basic math skills for cash handling
• Ability to work in varying temperatures and conditions

Preferred Skills:

• Experience in food service or retail
• Problem-solving and multitasking abilities

ASSUMPTION: Skills such as adaptability and teamwork are inferred to be crucial, even if not explicitly mentioned, given the team-based and fast-paced nature of the role.

💰 Compensation & Benefits

Salary Range: Not specified; typically, entry-level positions at Domino's offer competitive wages that may vary by location.

Benefits:

• Opportunities for career advancement
• Employee discounts
• Flexible work schedules

Working Hours: Approximately 40 hours per week; flexible to accommodate part-time or full-time schedules.

ASSUMPTION: Compensation may include performance-based incentives, and access to management training programs could be seen as a non-monetary benefit for career growth.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants - a rapidly growing sector focusing on innovation and customer satisfaction.

Company Size: 10,001+ employees, indicating a well-established organization with extensive resources and career paths.

Founded: 1960, with a history of franchise expansion and embracing technology-first solutions.

Company Description:

• Leader in pizza delivery with a global presence in over 17,100 stores in 90+ markets.
• Focuses on innovation with technology-driven solutions like voice ordering apps.
• Offers diverse career options within the franchise and corporate sectors.

Company Specialties:

• Pizza and Sandwiches
• Marketing and Advertising
• Technology and Data Analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's offers a dynamic work environment where employees can grow both professionally and personally.

📊 Role Analysis

Career Level: Entry-level, excellent for individuals starting their career or seeking a flexible work arrangement.

Reporting Structure: Typically reports to shift managers or store managers.

Work Arrangement: On-site, requiring interaction with customers and team members.

Growth Opportunities:

• Advancement to shift supervisor or management roles
• Potential for involvement in training programs
• Opportunity to transition to corporate roles or franchise ownership

ASSUMPTION: Career progression in Domino's could be rapid for individuals showing initiative and leadership potential.

🌍 Location & Work Environment

Office Type: Retail in-store environment

Office Location(s): 1141 S. Arlington Hts. Rd. #A, Illinois

Geographic Context:

• Located in a suburban area with potential local customer base.
• Accessible location catering to a diverse demographic.
• Proximity to local businesses which may impact customer traffic.

Work Schedule: Varied shifts available, including potential evening and weekend work.

ASSUMPTION: The work environment requires physical endurance, given the need to stand, walk, and perform repetitive tasks.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• In-person interview with store manager

Key Assessment Areas:

• Customer service skills
• Ability to work as part of a team
• Adaptability and problem-solving skills

Application Tips:

• Highlight any previous retail or customer service experience.
• Emphasize communication skills and teamwork.
• Be prepared to discuss availability and willingness to work various shifts.

ATS Keywords: Customer Service, Communication Skills, Teamwork, Food Preparation, Cash Handling

ASSUMPTION: Understanding the core values of Domino's and its customer-centric approach will be advantageous during the interview process.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Computerized order processing tools
• Standard kitchen equipment (ovens, dough mixers)

ASSUMPTION: Proficiency in basic computer skills and familiarity with technology-enhanced services will be beneficial for optimizing job performance.

👔 Cultural Fit Considerations

Company Values:

• Customer satisfaction
• Teamwork and collaboration
• Innovation and continuous improvement

Work Style:

• Fast-paced and adaptable
• Team-oriented with a focus on productivity
• Detail-oriented with a commitment to quality

Self-Assessment Questions:

• Do I enjoy interacting with diverse customers?
• Am I comfortable working in a fast-paced environment?
• Can I handle flexible and dynamic work schedules?

ASSUMPTION: A strong fit for this role values customer interaction and thrives in a collaborative team environment.

⚠️ Potential Challenges

• Coping with sudden changes in workload during peak hours
• Handling diverse customer needs and resolving conflicts
• Maintaining accuracy while multitasking
• Adapting to varying physical demand and work conditions

ASSUMPTION: Candidates might find the environment demanding, with challenges that foster resilience and problem-solving under pressure.

📈 Similar Roles Comparison

• Comparable positions in fast food or retail settings
• Roles demanding strong customer service skills
• Positions offering part-time and flexible hours

ASSUMPTION: Similar roles often highlight customer interaction and the ability to work efficiently during busy period as core attributes.

📝 Sample Projects

• Assisting in developing streamlined processes for order accuracy
• Participating in customer feedback initiatives
• Collaborating on inventory management system enhancements

ASSUMPTION: Projects may not be formally recognized but involve day-to-day problem-solving and improvement initiatives.

❓ Key Questions to Ask During Interview

• How does Domino's support career growth for entry-level employees?
• What are the most challenging aspects of this role?
• Can you describe a typical day for a customer service representative here?
• How is performance evaluated and rewarded?
• What opportunities are there for training and professional development?

ASSUMPTION: Asking insightful questions about growth and challenges demonstrates a proactive approach and genuine interest in the role.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Include a resume highlighting relevant experience
• Prepare for potential on-site interviews by reviewing customer service scenarios
• Research the company’s values and recent accomplishments
• Be ready to discuss your availability and flexibility in scheduling

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.