Customer Service Rep(03024) - 6 Clinton St

📌 Core Information

🔹 Job Title: Customer Service Rep(03024) - 6 Clinton St

🔹 Company: Domino's

🔹 Location: Bangor, Maine, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Delivering excellent customer service
• Taking and processing orders accurately
• Preparing and assisting in making pizzas
• Maintaining a fun and energetic work environment

ASSUMPTION: The description implies that employees need to handle customer interactions efficiently, thereby necessitating strong communication skills and a friendly demeanor.

📋 Key Responsibilities

✅ Take customer orders over the phone and in person

✅ Assist in food preparation and pizza making

✅ Ensure customer satisfaction through professional communication

✅ Maintain a clean and organized work area

ASSUMPTION: Tasks related to maintaining cleanliness and organization are assumed as standard practice in customer service environments, especially in food service settings.

🎯 Required Qualifications

Education: Not specified

Experience: No specific experience required, entry-level position

Required Skills:

• Outgoing personality
• Efficient and energetic work ethic
• Clear, energetic voice

Preferred Skills:

• Previous customer service experience
• Experience in a fast-paced environment

ASSUMPTION: The required qualifications focus more on personality traits than formal education, which is typical for entry-level service roles.

💰 Compensation & Benefits

Salary Range: Not specified; likely follows entry-level restaurant industry standards

Benefits:

• Flexible schedules
• Paid training
• Advancement opportunities within the company

Working Hours: 40 hours per week, with potential for flexible scheduling

ASSUMPTION: Compensation details are not provided, which suggests that wages may be aligned with local minimum wage laws or typical for entry-level food service roles.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, specifically focused on pizza delivery

Company Size: 10,001+ employees, providing a large network for growth

Founded: 1960

Company Description:

• Leader in pizza delivery services worldwide
• Innovative in tech with app-based ordering systems
• Commitment to employee progression and a vibrant workplace culture

Company Specialties:

• Pizza and sandwiches
• Marketing and digital engagement
• Data analytics for constant improvement

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company's size and technological investments indicate stability and potential innovative working conditions.

📊 Role Analysis

Career Level: Entry-level, ideal for individuals looking to start a career in customer service

Reporting Structure: Reports to a store manager or shift leader

Work Arrangement: Primarily on-site in a restaurant environment

Growth Opportunities:

• Potential for promotion within the company
• Opportunities for cross-training in various restaurant roles
• Exposure to management roles with demonstrated leadership

ASSUMPTION: Domino's emphasis on internal promotion supports the idea of career growth for committed employees.

🌍 Location & Work Environment

Office Type: Restaurant environment

Office Location(s): 6 Clinton St, Bangor, Maine

Geographic Context:

• Located in a neighborhood setting
• Accessible community with potential for regular clientele
• Proximity to additional businesses and local amenities

Work Schedule: Flexible, typically includes evenings and weekends

ASSUMPTION: This role may require ability to commute reliably and flexibility to adapt to peak service hours.

💼 Interview & Application Insights

Typical Process:

• Initial application through online portal
• Phone screening or initial interview
• In-person interview at the store outlet

Key Assessment Areas:

• Customer service skills
• Ability to work in a team
• Problem-solving aptitude

Application Tips:

• Highlight any previous experience in customer-facing roles
• Emphasize a positive and energetic approach
• Prepare to discuss availability and flexibility

ATS Keywords: Customer Service, Energetic, Flexible Schedule, Team Player

ASSUMPTION: While specific interview criteria are not detailed, it's standard to assess alignment with the company's service ethos and energy level.

🛠️ Tools & Technologies

• Pizza preparation tools
• Point of Sale (POS) Systems
• Order management software

ASSUMPTION: Basic understanding of restaurant technology and hands-on tools is typically sufficient for entry-level roles.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality and consistency
• Employee growth and opportunity
• Fun and team-oriented environment

Work Style:

• Adaptable and flexible
• High-energy and enthusiastic
• Collaborative and team-focused

Self-Assessment Questions:

• Am I comfortable in a fast-paced service environment?
• Can I maintain a friendly and positive demeanor under pressure?
• Do I value teamwork and customer satisfaction?

ASSUMPTION: Domino's work environment thrives on high energy and teamwork, fundamental for a successful fit.

⚠️ Potential Challenges

• Fast-paced and demanding service environment
• Requires flexibility with scheduling
• High expectations for customer interaction
• Physical demands of standing and moving for duration of shifts

ASSUMPTION: High-volume times during shifts might test time management and stress handling abilities.

📈 Similar Roles Comparison

• Similar roles may exist in other fast-food chains focusing on customer service
• Opportunity for more consistent schedules might be available in other industries
• Higher-level customer service roles could offer enhanced benefits and compensation

ASSUMPTION: Comparisons should consider factors like work-life balance, career progression, and company culture.

📝 Sample Projects

• Improving order accuracy through process implementation
• Creating a welcoming customer interaction experience
• Enhancing dining environment through team collaboration

ASSUMPTION: Projects might vary based on customer volume and specific store needs.

❓ Key Questions to Ask During Interview

• What training programs are available for new employees?
• How does the scheduling process work?
• Can you share more about the team culture?
• What are some examples of career paths within Domino's?
• How do employees handle customer complaints?

ASSUMPTION: Asking insightful questions about training, culture, and career growth can highlight a candidate’s interest and long-term vision.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting customer service skills
• Complete an online or in-person interview
• Demonstrate availability for flexible scheduling
• Show enthusiasm and readiness for a fast-paced environment

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.