🔹 Job Title: Customer Service Rep(03081) - 85 Maple St.
🔹 Company: Domino's
🔹 Location: Danvers, Massachusetts, United States
🔹 Job Type: On-site
🔹 Category: 📞 Customer Service
🔹 Date Posted: Tue Apr 01 2025
🔹 Experience Level: 0-2 years
🔹 Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: This role likely requires multitasking and prioritizing tasks in a fast-paced environment to maintain store standards and customer satisfaction.
✅ Uphold Domino's standards of grooming, uniform, and appearance.
✅ Collect cash and credit card payments.
✅ Promote pizza products and specials.
✅ Receive cross-training for operational tasks.
✅ Check products for accuracy against quality standards.
✅ Provide quality customer service in all interactions.
✅ Efficiently use the computer-based order entry system.
✅ Contribute positively to a team-oriented environment.
ASSUMPTION: Cross-training implies versatility in handling various store roles, enhancing both personal skill development and operational flexibility.
Education: Not specified; typically requires a high school diploma or equivalent.
Experience: 0-2 years in a relevant customer service role.
Required Skills:
Preferred Skills:
ASSUMPTION: High school education is a common baseline for similar roles, while experience requirements align with entry-level positions.
Salary Range: Not specified. Typically depends on experience and local minimum wage standards.
Benefits:
Working Hours: 40 hours per week with potential for weekend and evening shifts.
ASSUMPTION: Benefits and salary are common for hourly roles within restaurant chains, and may vary based on location and experience.
Industry: Restaurants, a highly competitive sector focused on customer satisfaction and rapid service delivery.
Company Size: 10,001+ employees, indicating stable operations and diverse career opportunities.
Founded: 1960; established history with strong brand recognition globally.
Company Description:
Company Specialties:
Company Website: https://jobs.dominos.com/dominos-careers/
ASSUMPTION: Domino's uses its large scale to innovate and penetrate diverse markets, offering constant opportunities for professional growth.
Career Level: Entry-level position with opportunities to learn and grow within the company framework.
Reporting Structure: Reports to store managers and supervisors.
Work Arrangement: On-site, with potential for dynamic shift patterns.
Growth Opportunities:
ASSUMPTION: Entry-level roles like this are starting points for building expertise in customer service and retail management.
Office Type: Retail store environment
Office Location(s): 85 Maple St, Danvers, MA
Geographic Context:
Work Schedule: Includes evenings and weekends to accommodate peak business hours.
ASSUMPTION: The location offers easy access for customers and employees, reflective of retail norms.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Customer Service, Cash Handling, Pizza Promotion, Cross-Training
ASSUMPTION: The hiring process emphasizes interpersonal interactions, reflecting the customer-centric nature of the role.
ASSUMPTION: Emphasis on tech use suggests an efficient, tech-forward order and customer management process at Domino's.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: The company culture thrives on dynamic and enthusiastic team members who can adapt quickly to changing demands.
ASSUMPTION: Challenges reflect the typical demands of retail and fast-food service environments where efficiency and multitasking are critical.
ASSUMPTION: Comparisons highlight the service speed and teamwork integral to fast-food industry roles.
ASSUMPTION: Projects typically involve hands-on participation in store and community activities to enhance brand presence.
ASSUMPTION: Questions should aim to clarify growth potential and company environment, matching personal career goals with organizational goals.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.