Customer Service Rep(03136) - 450092 SR 200 #7B

📌 Core Information

🔹 Job Title: Customer Service Rep (03136) - 450092 SR 200 #7B

🔹 Company: Domino's

🔹 Location: Callahan, Florida, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not Specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• World-class customer service.
• Pep, personality, and people skills are a must.
• Flexibility with work schedules including nights and weekends.
• Opportunities for growth within the company.

ASSUMPTION: This role is designed for those who enjoy engaging with customers and have a flexible schedule, indicating that it appeals to individuals who might be balancing other responsibilities such as education or a secondary job.

📋 Key Responsibilities

✅ Greeting customers and taking orders with a smile, including answering phones.

✅ Operating the cash register and handling payments.

✅ Ensuring quick, accurate, and consistent pizza preparation.

✅ Maintaining restaurant cleanliness and a professional appearance.

✅ Other duties as assigned.

ASSUMPTION: Duties may involve multitasking between customer interaction and pizza preparation, indicating the position requires high energy and efficiency.

🎯 Required Qualifications

Education: Not specified. Assumed high school diploma or equivalent preferred.

Experience: No prior experience needed; on-the-job training provided.

Required Skills:

• Customer Service
• Team Player
• Communication
• Cash Handling
• Time Management
• Attention to Detail

Preferred Skills:

• Problem Solving
• Food Preparation

ASSUMPTION: Although specific academic qualifications are not emphasized, strong interpersonal and basic mathematical skills are likely advantageous.

💰 Compensation & Benefits

Salary Range: Not specified. Typically aligns with industry standards for entry-level customer service roles.

Benefits:

• Flexible work schedule
• Career growth potential
• Employee discounts on products

Working Hours: 40 hours per week with flexibility for nights, weekends, and holidays.

ASSUMPTION: Given the job's entry-level nature, competitive wages with standard benefits such as flexible scheduling and discounts are expected, enhancing appeal to part-time job seekers.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants. A growing and ever-evolving sector, particularly strong in franchise models.

Company Size: 10,001+ employees, indicating a large-scale operation with a wide network and multiple locations.

Founded: 1960 in Ann Arbor, MI.

Company Description:

• Pioneers in tech innovations within the restaurant industry.
• Strong franchise presence globally.
• Focus on customer satisfaction and product quality.

Company Specialties:

• Pizza
• Marketing
• Technology

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: With its large employee base and global presence, Domino’s offers diverse opportunities for career advancement within the restaurant sector.

📊 Role Analysis

Career Level: Entry-level, ideal for those starting or transitioning careers in customer service.

Reporting Structure: Reports directly to store managers or assistant managers.

Work Arrangement: On-site, providing direct interaction with customers and team members.

Growth Opportunities:

• Potential promotion to shift leader or managerial roles.
• Cross-training in other store functions.
• Company-funded training programs.

ASSUMPTION: Domino’s growth indicates robust career development opportunities for dedicated employees.

🌍 Location & Work Environment

Office Type: On-site store environment.

Office Location(s): Located at various Domino's outlets.

Geographic Context:

• Located in Florida, emphasizing a fast-paced and customer-centric work environment.
• Small-town setting provides a close-knit community feel.
• Proximity to major markets for easy transportation of goods.

Work Schedule: Flexible, requires availability during peak hours including weekends.

ASSUMPTION: The store environment and community setting foster a collaborative and dynamic atmosphere focused on customer interaction.

💼 Interview & Application Insights

Typical Process:

• Online application submission.
• Phone screening.
• Interview with store manager.

Key Assessment Areas:

• Customer service skills
• Teamwork ability
• Punctuality and reliability

Application Tips:

• Highlight any customer service experience.
• Demonstrate flexibility in scheduling.
• Show willingness to learn and adapt.

ATS Keywords: Customer Service, Pizza Making, Cash Handling, Communication, Team Player

ASSUMPTION: The interview process is straightforward, focusing on interpersonal skills and availability, reflecting the company’s immediate operational needs.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Telephone systems
• Basic kitchen tools and ovens

ASSUMPTION: The role requires familiarity with standard restaurant equipment and communication tools, emphasizing operational efficiency.

👔 Cultural Fit Considerations

Company Values:

• Innovation in service
• Commitment to quality and customer satisfaction
• Team collaboration

Work Style:

• Fast-paced and multi-tasking environment
• Team-oriented culture
• Emphasis on customer service excellence

Self-Assessment Questions:

• How do I handle high-stress environments?
• Am I comfortable working with strangers constantly?
• Can I adapt my schedule to meet peak service hours?

ASSUMPTION: Candidates best suited for this role are those who thrive in high-energy environments and display strong team dynamics.

⚠️ Potential Challenges

• High volume of customer interactions
• Adaptation to varying temperature environments
• Schedule variability, including holidays and weekends
• Physical demands of standing and moving extensively

ASSUMPTION: The role involves physical and environmental challenges, requiring resilience and adaptability.

📈 Similar Roles Comparison

• Similar customer service roles in other fast-food chains.
• Technical support positions requiring phone and communication skills.
• Hospitality industry roles involving direct customer interaction.

ASSUMPTION: This role is comparable to other entry-level positions in service industries due to its focus on customer interaction and service excellence.

📝 Sample Projects

• Participating in a team challenge to improve customer wait times.
• Developing a peer mentoring program for new hires.
• Streamlining order-taking processes for efficiency.

ASSUMPTION: There are potential opportunities for proactive projects, enhancing skills in innovation and leadership.

❓ Key Questions to Ask During Interview

• What does a typical day look like in this role?
• How is performance measured for customer service representatives?
• What growth opportunities exist within Domino’s?
• How does Domino’s handle scheduling conflicts or requirements?
• What training is provided for new hires?

ASSUMPTION: These questions help candidates understand job expectations and growth paths.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting relevant skills and experiences
• Ensure availability for flexible scheduling as required
• Contact your local Domino's store for potential walk-in interviews
• Follow up post-application with a brief thank you note to the hiring manager

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.