Customer Service Rep (03154) - 537 US Highway 41 Byp N.

📌 Core Information

🔹 Job Title: Customer Service Rep (03154) - 537 US Highway 41 Byp N.

🔹 Company: Domino's

🔹 Location: Venice, Florida, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sat Mar 29 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing excellent customer service and fostering a fun and engaging work environment.
• Handling in-store tasks, including order processing and food preparation.
• Opportunities for personal and career growth within Domino's.
• Part-time or full-time work with flexible hours to suit different needs.

ASSUMPTION: This overview is based on the typical responsibilities and values of a Customer Service Representative at Domino's, emphasizing the dynamic and growth-oriented environment offered.

📋 Key Responsibilities

✅ Demonstrate a friendly and positive attitude with excellent customer service skills.

✅ Take orders both over the phone and in person.

✅ Handle cash transactions and upselling.

✅ Make high-quality pizzas ensuring food safety and hygiene.

✅ Manage general cleaning duties and food preparation tasks.

✅ Operate kitchen equipment and manage inventory logistics.

✅ Communicate effectively with customers and team members.

ASSUMPTION: These responsibilities reflect the comprehensive duties typically assigned to a Domino's CSR, with a focus on operational efficiency and customer satisfaction.

🎯 Required Qualifications

Education: Not specified; typically high school diploma preferred.

Experience: No prior experience required, training provided.

Required Skills:

• Strong communication skills
• Basic mathematical skills for handling cash
• Customer service orientation
• Adaptability to varying work conditions

Preferred Skills:

• Previous customer service experience
• Experience in food preparation

ASSUMPTION: Required qualifications are drawn from common expectations in customer service roles within fast food, assuming basic competencies.

💰 Compensation & Benefits

Salary Range: Not specified; typically competitive with industry averages.

Benefits:

• Comprehensive training and development programs
• Opportunities for career advancement
• Flexible scheduling

Working Hours: 40 hours per week; potential for flexible shifts.

ASSUMPTION: Benefits are assumed based on standard offerings in the food service sector combined with Domino's emphasis on growth and development.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, focusing on pizza and fast food.

Company Size: 10,001+ employees, indicative of extensive resources and opportunities for internal mobility.

Founded: 1960, with a rich history of innovation and growth.

Company Description:

• Globally recognized for pizza delivery and service innovation.
• Strong emphasis on a fun, engaging work culture.
• Commitment to using technology to enhance customer service.

Company Specialties:

• Pizza and Sandwiches
• Marketing and Digital Innovation
• Data Analytics and Technology

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Insights into the company context are based on provided data, highlighting Domino's leadership strengths and innovative edge.

📊 Role Analysis

Career Level: Entry-level with opportunities for advancement.

Reporting Structure: Reports directly to in-store management team.

Work Arrangement: On-site commitment with a focus on teamwork and customer interaction.

Growth Opportunities:

• Potential to progress to management roles
• Franchise ownership opportunities for long-term employees
• Skill development through continuous training

ASSUMPTION: Role analysis assumes a supportive environment with considerable growth potential as endorsed by company philosophies.

🌍 Location & Work Environment

Office Type: Fast-paced retail environment.

Office Location(s): 537 US Highway 41 Byp N, Venice, Florida.

Geographic Context:

• Located in a vibrant community with a diverse population.
• Accessible by major roads, providing convenience for commute.
• Proximity to local amenities and services.

Work Schedule: Includes variable shifts to accommodate store hours.

ASSUMPTION: Work environment described is based on the typical layout and conditions of a Domino's store.

💼 Interview & Application Insights

Typical Process:

• Submit application online
• Initial phone screening
• In-person interview with store manager

Key Assessment Areas:

• Customer service skills
• Ability to work in a team
• Problem-solving abilities

Application Tips:

• Highlight previous customer service experience
• Demonstrate flexibility with work hours
• Show enthusiasm for the Domino's brand

ATS Keywords: Customer Service, Inventory Management, Cash Handling, Upselling

ASSUMPTION: The application process steps and key assessment areas are assumed based on standard hiring practices for customer service roles at Domino's.

🛠️ Tools & Technologies

• POS Systems
• Inventory Management Software
• Food Safety Equipment

ASSUMPTION: These technologies are commonly used in Domino's outlets as part of operational efficiency.

👔 Cultural Fit Considerations

Company Values:

• Integrity
• Customer Commitment
• Innovation

Work Style:

• Collaborative team environments
• Fast-paced, adaptable work conditions
• Goal-oriented and customer-driven focus

Self-Assessment Questions:

• How do you handle customer complaints?
• Can you work flexible hours, including weekends?
• What do you enjoy most about customer service?

ASSUMPTION: Cultural and work environment considerations reflect Domino's publicized values and operational focus.

⚠️ Potential Challenges

• Managing busy rush hours with high order volumes
• Maintaining quality under pressure
• Adapting to sudden environmental changes
• Working in confined spaces

ASSUMPTION: Challenges are identified using common issues within fast-paced quick-service restaurants like Domino's.

📈 Similar Roles Comparison

• Higher growth potential compared to other entry-level roles
• More direct customer interaction than in back-end roles
• Broader skill set application in operations compared to delivery-exclusive roles

ASSUMPTION: Comparisons are based on typical roles in the fast food and customer service sectors.

📝 Sample Projects

• Streamline in-store inventory processes
• Develop customer service improvement plans
• Create operational efficiency improvements

ASSUMPTION: Sample projects illustrate potential responsibilities beyond daily tasks, emphasizing enhanced skills application.

❓ Key Questions to Ask During Interview

• What are the biggest challenges a CSR faces at Domino's?
• How does Domino's support career advancement from this position?
• What makes the successful team members stand out?
• What is the most significant change or innovation coming to this location?
• How does the team handle high-stress situations?

ASSUMPTION: These questions are designed to provide insight into company expectations, career paths, and workplace culture.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Complete the online assessment
• Prepare a resume highlighting relevant experience
• Attend an in-person interview if shortlisted

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.