Customer Service Rep(03271) - 356 Shopping Center Dr

📌 Core Information

🔹 Job Title: Customer Service Rep(03271) - 356 Shopping Center Dr

🔹 Company: Domino's

🔹 Location: Wildwood, Florida, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: April 1, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Delivering excellent customer service consistently
• Engaging with customers in a friendly and professional manner
• Preparing food efficiently to ensure timely delivery
• Maintaining cleanliness and organization within the store

ASSUMPTION: A positive attitude and willingness to learn are crucial as the experience is not a mandatory requirement. The job likely involves working in a fast-paced environment given the emphasis on timely food delivery.

📋 Key Responsibilities

✅ Deliver high-quality customer service experiences

✅ Prepare food items according to Domino’s standards

✅ Assist with maintaining a clean and organized workspace

✅ Occasionally lift items as needed for food preparation or cleaning

ASSUMPTION: The responsibilities imply a hands-on role focusing on both customer interaction and operational efficiency. Flexibility with task assignments is assumed essential.

🎯 Required Qualifications

Education: Not specified

Experience: Experience is a plus but not required

Required Skills:

• Strong customer service abilities
• Ability to work weekends and nights
• Professionalism and timeliness

Preferred Skills:

• Previous experience in a similar customer service role
• Familiarity with food preparation and safety standards

ASSUMPTION: While specific educational qualifications aren't listed, basic communication skills and the ability to follow instructions are presumed necessary for effective performance.

💰 Compensation & Benefits

Salary Range: Not specified

Benefits:

• Employee discounts
• Opportunity for advancement within the company
• Flexible scheduling options

Working Hours: 20 hours per week with a focus on evenings and weekends

ASSUMPTION: As this is a part-time position, benefits such as healthcare may not be offered. Flexible scheduling indicates potential accommodation for personal commitments.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, specializing in pizza and fast service

Company Size: 10,001+ employees, indicative of a well-established and robust operational infrastructure

Founded: 1960, showcasing a long-standing presence in the market

Company Description:

• Innovative approaches to customer interaction, such as technology-first ordering
• Commitment to quality and community presence in over 90 markets worldwide
• Focus on team dynamics and individual growth

Company Specialties:

• Pizza and Sandwiches
• Marketing and Digital Innovation
• Data Analytics and Advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Given Domino’s international reach and innovation in ordering technology, employees likely benefit from a dynamic work environment.

📊 Role Analysis

Career Level: Entry-level position suitable for individuals seeking initial experience in customer service

Reporting Structure: Reports to store manager and shift leaders

Work Arrangement: On-site work, essential for direct customer interaction

Growth Opportunities:

• Potential to advance to shift leader or management roles
• Skill development in customer service and food industry operations
• Exposure to franchise operations at a large-scale brand

ASSUMPTION: This role serves as a platform for developing fundamental skills that can lead to advancement within the company.

🌍 Location & Work Environment

Office Type: Retail store environment focusing on fast food service

Office Location(s): Located at 356 Shopping Center Dr, Wildwood, Florida

Geographic Context:

• Proximity to potential customer base due to shopping center location
• Accessible via major city routes
• Part of a vibrant community setting with numerous business interactions

Work Schedule: Predominantly evening and weekend shifts, with some day shifts available

ASSUMPTION: The location within a shopping center enhances customer footfall, while shift flexibility caters to a variety of scheduling needs.

💼 Interview & Application Insights

Typical Process:

• Initial application review
• Phone or in-person interview
• Assessment of customer service skills

Key Assessment Areas:

• Customer service aptitude
• Ability to work under pressure
• Teamwork and communication skills

Application Tips:

• Highlight any previous customer service experience
• Showcase flexibility in work hours
• Emphasize a positive, can-do attitude

ATS Keywords: Customer Service, Food Prep, Positive Attitude, Professionalism

ASSUMPTION: The interview process likely emphasizes personality fit and adaptability due to the customer-facing nature of the role.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Food preparation equipment
• Basic sanitation and cleaning tools

ASSUMPTION: Training will be provided for all tools used, with a focus on practical, hands-on experience.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality service
• Innovation and adaptability
• Teamwork and collaborative spirit

Work Style:

• Fast-paced and customer-oriented
• Attention to detail in food preparation
• Flexibility in task handling and scheduling

Self-Assessment Questions:

• How do I handle stressful situations?
• Am I comfortable working evenings and weekends?
• Do I enjoy fast-paced work environments?

ASSUMPTION: A friendly and energetic personality will suit the collaborative and dynamic culture at Domino's.

⚠️ Potential Challenges

• High demand for multi-tasking under pressure
• Need for quick adaptation to changing customer service scenarios
• Maintaining a balance between speed and service quality
• Continuous standing and occasional lifting

ASSUMPTION: The role may require physical endurance and the ability to thrive under consistent customer interaction challenges.

📈 Similar Roles Comparison

• Compared to other entry-level retail positions, this role involves more hands-on food prep
• Typically greater emphasis on teamwork than in solitary service roles
• Customer interaction frequency is generally higher than in back-office support roles

ASSUMPTION: Prospective applicants should have an interest in food service as it is a primary component of the position.

📝 Sample Projects

• Conduct a customer satisfaction survey and present findings
• Develop a plan for optimizing order processing time
• Participate in a store cleanliness improvement initiative

ASSUMPTION: While formal 'projects' may not exist, tasks are likely collaborative and oriented towards continuous improvement efforts.

❓ Key Questions to Ask During Interview

• What training programs are offered to new employees?
• How does Domino's ensure a positive team environment?
• What are the typical career progression paths from this position?
• How is performance measured within this role?
• Can you describe a typical day for a Customer Service Rep here?

ASSUMPTION: These questions provide insights into development opportunities and team dynamics crucial for long-term satisfaction in this role.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting relevant skills and experience
• Be ready for a quick response and potential phone interview
• Consider practical ways to demonstrate customer service skills
• Follow up politely on your application status if needed

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.