Customer Service Rep(03279) - 242 Greenmanville Ave

📌 Core Information

🔹 Job Title: Customer Service Rep (03279) - 242 Greenmanville Ave

🔹 Company: Domino's

🔹 Location: Stonington, Connecticut, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing excellent customer service.
• Being energetic and maintaining a positive demeanor.
• Using effective communication skills to interact with customers.
• Working collaboratively with team members.

ASSUMPTION: The role is assumed to focus primarily on customer interaction, given the emphasis on energy, fun, and smiles mentioned in the listing.

📋 Key Responsibilities

✅ Provide excellent service to customers by addressing inquiries and resolving issues.

✅ Maintain an energetic and welcoming personality to enhance customer experience.

✅ Collaborate with team members to ensure smooth operations.

ASSUMPTION: Since the job post emphasizes being energetic and fun, responsibilities are assumed to require direct customer engagement and positive attitude maintenance.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in customer service or related fields

Required Skills:

• Customer service skills
• Energetic demeanor
• Positive attitude

Preferred Skills:

• Previous experience in a similar role
• Strong communication skills

ASSUMPTION: The focus on energy and fun suggests that personality traits are highly valued alongside any specific skills or experience.

💰 Compensation & Benefits

Salary Range: Not specified

Benefits:

• Standard industry benefits (e.g., health insurance, employee discounts)
• Opportunities for career advancement

Working Hours: 40 hours per week

ASSUMPTION: Typical benefits are assumed due to lack of specific information; hours suggest a full-time position.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, with a focus on pizza delivery and innovative customer service technologies

Company Size: 10,001+ employees, offering a dynamic and diverse work environment

Founded: 1960, with a rich history in revolutionizing the pizza delivery industry

Company Description:

• Known for being a fun and innovative brand
• Focuses on customer satisfaction and technological advancements
• One of the top public restaurant brands globally

Company Specialties:

• Pizza and sandwiches
• Innovative marketing and technology

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company's large size and significant industry presence indicate robust internal resources and developmental opportunities for employees.

📊 Role Analysis

Career Level: Entry-level, suitable for newcomers to the workforce

Reporting Structure: Likely reports to a store manager or team lead

Work Arrangement: On-site work in a retail store setting

Growth Opportunities:

• Potential to move into supervisory roles
• Skill development through customer interaction
• Exposure to corporate functions for future opportunities

ASSUMPTION: Given the entry-level nature, there is room for progression in responsibilities and leadership roles as experience is gained.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): 242 Greenmanville Ave, Stonington, CT

Geographic Context:

• Located in a picturesque New England town
• Part of a vibrant community
• Accessible to local amenities

Work Schedule: Full-time schedule with potential evening and weekend shifts

ASSUMPTION: The role is assumed to involve direct customer interaction in a bustling retail setting within a community-focused location.

💼 Interview & Application Insights

Typical Process:

• Initial resume screening
• Phone call for preliminary questions
• In-person interview with store manager

Key Assessment Areas:

• Communication skills
• Ability to maintain enthusiasm
• Customer service experience

Application Tips:

• Highlight any customer service experience
• Emphasize enthusiasm and a positive attitude
• Prepare for scenario-based questions

ATS Keywords: Customer service, energetic, retail, team player, communication

ASSUMPTION: Standard retail hiring processes are assumed given the industry's norms, focused on personality and service skills.

🛠️ Tools & Technologies

• Point-of-sale systems
• Customer management software
• Communication tools

ASSUMPTION: Typical technology tools for customer service roles in retail environments are expected.

👔 Cultural Fit Considerations

Company Values:

• Customer focus
• Innovation
• Team collaboration

Work Style:

• Fast-paced
• Dynamic and responsive
• Customer-centric

Self-Assessment Questions:

• Do you enjoy interacting with customers daily?
• Can you maintain enthusiasm in a fast-paced environment?
• Are you comfortable working as part of a team?

ASSUMPTION: The cultural fit is assumed to be aligned with a dynamic, customer-focused retail environment.

⚠️ Potential Challenges

• Handling difficult customer interactions
• Maintaining energy levels during long shifts
• Balancing multiple customer needs simultaneously

ASSUMPTION: Common challenges are anticipated based on typical retail customer service roles.

📈 Similar Roles Comparison

• Versus fast-food service roles: More interaction-centric
• Versus desk-based customer service: More physical
• Versus call-center roles: More face-to-face engagement

ASSUMPTION: Comparisons with similar positions emphasize in-person interaction as a distinguishing factor.

📝 Sample Projects

• Improving customer service protocols during peak hours
• Collaborating on promotional event planning

ASSUMPTION: Example projects are inferred from common customer service improvement initiatives.

❓ Key Questions to Ask During Interview

• What are the most common challenges faced in this role?
• How is performance typically evaluated?
• What opportunities are there for employee development?
• Can you describe the team dynamic here?
• What are the busiest times of the year?

ASSUMPTION: Relevant questions for gaining insight into daily operations and opportunities within the role are listed.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant skills and experience
• Prepare for a phone screening or initial interview
• Bring enthusiasm and examples of past successes to the interview

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.