📌 Core Information
🔹 Job Title: Customer Service Rep(03352) - 130 North Bedford Rd.
🔹 Company: Domino's
🔹 Location: Mount Kisco, New York, United States
🔹 Job Type: On-site
🔹 Category: 📞 Customer Service
🔹 Date Posted: April 1, 2025
🔹 Experience Level: 0-2 years
🔹 Remote Status: On-site
📌 Essential Job Details
🚀 Job Overview
Key aspects of this role include:
- Operating equipment and ensuring it is well-maintained
- Stocking ingredients from delivery to storage areas
- Preparing orders and products efficiently
- Interacting with customers to process orders via phone and in-person
ASSUMPTION: This position requires frequent physical activity and the ability to handle basic kitchen and computer equipment, as stated in the job duties.
📋 Key Responsibilities
✅ Operate all store equipment
✅ Stock ingredients in designated areas
✅ Prepare and process customer orders
✅ Maintain store inventory records
✅ Clean equipment and store facilities regularly
ASSUMPTION: Responsibilities include additional support tasks as needed during peak hours and managing customer issues effectively.
🎯 Required Qualifications
Education: Not specified
Experience: Entry-level, 0-2 years experience required
Required Skills:
- Basic mathematical skills
- Effective verbal and written communication
- Ability to operate kitchen and computer equipment
- Problem-solving and multitasking skills
Preferred Skills:
- Previous customer service experience
- Familiarity with inventory management systems
ASSUMPTION: The role prefers candidates with previous experience in fast-paced environments, enhancing customer service capabilities.
💰 Compensation & Benefits
Salary Range: Not specified, typical entry-level compensation in the restaurant industry
Benefits:
- Employee discounts
- Flexible scheduling
- Opportunities for advancement and training
Working Hours: Approximately 40 hours per week, with potential for shift variability
ASSUMPTION: Compensation aligns with industry standards for entry-level customer service positions in retail.
📌 Applicant Insights
🔍 Company Context
Industry: Restaurants, specializing in pizza delivery across global markets
Company Size: 10,001+ employees, offering worldwide career advancement opportunities
Founded: 1960, with a rich history in innovative food services
Company Description:
- Globally recognized as a leading pizza delivery brand
- Focus on technology advancement and customer satisfaction
- Inclusive and fun workplace culture encouraging growth
Company Specialties:
- Pizza and Sandwich creation
- Digital and technology innovations
- Data analytics and marketing strategies
Company Website: https://jobs.dominos.com/dominos-careers/
ASSUMPTION: Domino’s fosters a collaborative and goal-oriented culture, suitable for those looking to expand in the food and retail industry.
📊 Role Analysis
Career Level: Entry-level with potential growth
Reporting Structure: Likely reports to store manager or supervisor
Work Arrangement: On-site, in-store role
Growth Opportunities:
- Advancement within the store to managerial roles
- Training programs for skill development
- Cross-functional movements within Domino’s larger corporate structure
ASSUMPTION: Role is ideal for individuals seeking a foundation in customer service with pathways to management.
🌍 Location & Work Environment
Office Type: Retail store environment
Office Location(s): Mount Kisco, New York
Geographic Context:
- Store situated in a bustling neighborhood
- Access to local customer base with a diverse demographic
- Proximity to public transportation aids commute
Work Schedule: Schedule varies, typically including weekends/holidays
ASSUMPTION: Candidates should be adaptable to a dynamic retail environment with varying customer demand.
💼 Interview & Application Insights
Typical Process:
- Submit application through Domino’s careers portal
- Initial screening by HR or store manager
- In-person interview focusing on skills and cultural fit
Key Assessment Areas:
- Customer service aptitude
- Ability to work in fast-paced environments
- Problem-solving capabilities
Application Tips:
- Highlight customer service experience
- Demonstrate adaptability and enthusiasm for learning
- Prepare to showcase problem-solving examples
ATS Keywords: Customer Service, Order Processing, Communication, Teamwork
ASSUMPTION: The interview process values practical examples of past customer service experience and problem-solving cases.
🛠️ Tools & Technologies
- POS systems for order processing
- Basic kitchen equipment such as ovens
- Inventory management software
ASSUMPTION: Familiarity with retail tools and technologies will help applicants transition smoothly into the role.
👔 Cultural Fit Considerations
Company Values:
- Commitment to quality and service delivery
- Emphasis on teamwork and community
- Innovation in customer interaction technology
Work Style:
- Fast-paced, requiring multitasking and attention to detail
- Collaborative approach to problem-solving
- Adaptable to changing demands and conditions
Self-Assessment Questions:
- Am I comfortable working in a dynamic, sometimes hectic environment?
- Can I effectively communicate with a wide range of customers?
- Am I able to perform basic math under pressure?
ASSUMPTION: Candidates should be enthusiastic about customer interaction and team collaboration in dynamic settings.
⚠️ Potential Challenges
- Handling high customer volume during peak times
- Working in confined spaces, such as coolers
- Adapting to sudden temperature changes
- Meeting consistent quality standards under pressure
ASSUMPTION: Applicants should be prepared for physical demands and temperature variations in the workplace.
📈 Similar Roles Comparison
- Comparable to other entry-level retail/customer service positions in fast food
- Focus on customer service distinguishes from purely operational roles
- Opportunities for growth within the company's broader network
ASSUMPTION: This entry-level role is similar to others in the industry but offers unique growth within a large corporation.
📝 Sample Projects
- Facilitating a community engagement program through sponsorships
- Participating in team challenges to improve service speed
- Assisting in training programs for new hires
ASSUMPTION: Projects typically involve collaboration and customer service innovation to enhance operations.
❓ Key Questions to Ask During Interview
- How does the store measure success in customer service representatives?
- What training programs are available to enhance service skills?
- How does Domino's approach career advancement for entry-level hires?
- What are the busiest times, and how can representatives prepare for them?
- What role does teamwork play in daily operations within the store?
ASSUMPTION: These questions help gauge company culture, growth opportunities, and expectations.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Ensure your resume highlights relevant skills and experience
- Prepare to discuss hands-on experience with customer service and problem-solving
- Familiarize yourself with domino's company history and values
- Practice potential interview questions focused on customer interaction
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
