Customer Service Rep(03360) - 305 E Fairmount Ave

📌 Core Information

🔹 Job Title: Customer Service Rep(03360) - 305 E Fairmount Ave

🔹 Company: Domino's

🔹 Location: Lakewood, New York, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing exceptional customer service during order processing
• Collaborating with team members to ensure timely pizza preparation and delivery
• Managing stock and inventory efficiently
• Maintaining cleanliness and operational equipment in the store

ASSUMPTION: This role is designed to cater to flexible working schedules, ideal for students and those seeking supplemental income.

📋 Key Responsibilities

✅ Operate all store equipment efficiently and responsibly.

✅ Stock ingredients and manage inventory in the delivery and work areas.

✅ Prepare products and clean equipment daily.

✅ Receive and process phone orders while delivering excellent customer service.

ASSUMPTION: Duties involve multitasking and interacting with customers, requiring strong interpersonal skills.

🎯 Required Qualifications

Education: Not specified; must be 16 years or older.

Experience: Entry-level position suitable for candidates with 0-2 years of experience.

Required Skills:

• Strong verbal and written communication skills
• Proficiency in basic arithmetic for handling cash
• Ability to use a computer for order processing

Preferred Skills:

• Previous experience in customer service
• Familiarity with fast-paced environments

ASSUMPTION: Candidates with strong communication skills and a customer-centric approach will excel.

💰 Compensation & Benefits

Salary Range: Not specified; typical range for similar roles in the industry is around $10-$15 hourly.

Benefits:

• Flexible working hours suitable for students or as a second job
• Opportunities for career advancement within the company
• In-store discounts on products

Working Hours: Flexible, primarily focused on peak meal times, both full and part-time positions available.

ASSUMPTION: Compensation aligns with industry standards; additional benefits may be provided to enhance employee satisfaction.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, specifically fast-food and pizza delivery services

Company Size: 10,001+ employees, indicating robust organizational infrastructure and career growth potential

Founded: 1960, with a long history of innovation and market leadership

Company Description:

• Pioneering in technology advancements in food service
• Global presence with over 17,100 stores in 90+ markets
• Commitment to quality and customer satisfaction

Company Specialties:

• Pizza and sandwiches
• Marketing and digital technology
• Data analytics and advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's reputation and innovative spirit offer a dynamic work environment conducive to personal and professional growth.

📊 Role Analysis

Career Level: Entry-level with structured training and career advancement opportunities

Reporting Structure: Reports to store management team

Work Arrangement: Primarily on-site in a fast-paced environment

Growth Opportunities:

• Progression to management roles within the store
• Potential for corporate positions or franchise ownership
• Gaining valuable skills in customer service and operations

ASSUMPTION: The role offers a pathway for rapid career progression for dedicated team members.

🌍 Location & Work Environment

Office Type: Retail environment within a bustling Domino's location

Office Location(s): Lakewood, NY, with opportunities for inter-store transfers

Geographic Context:

• Situated in a community-oriented area with diverse customer demographics
• Accessible to local amenities and transport links
• Contributes to Domino's strong presence in the Lakewood area

Work Schedule: Flexible scheduling options catering to peak meal times and student availability

ASSUMPTION: The work environment is fast-paced but provides a supportive team culture.

💼 Interview & Application Insights

Typical Process:

• Initial application submission via company website
• Phone or in-person interview with store manager
• On-site skills assessment or practical exercise

Key Assessment Areas:

• Communication and interpersonal skills
• Ability to handle cash transactions accurately
• Understanding of customer service principles

Application Tips:

• Highlight any prior customer service experience
• Emphasize flexibility and availability during peak hours
• Prepare examples of past teamwork scenarios

ATS Keywords: Customer Service, Communication Skills, Time Management, Cash Handling, Order Processing

ASSUMPTION: The application process is designed to identify candidates with a strong affinity for customer service and teamwork.

🛠️ Tools & Technologies

• POS systems for order entry and processing
• Basic kitchen equipment for pizza preparation
• Telephone for customer communication

ASSUMPTION: Familiarity with these technologies will enhance performance, though training is provided.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Innovation and adaptability
• Teamwork and diversity

Work Style:

• Collaborative team environment
• Fast-paced and energetic
• Customer-focused approach

Self-Assessment Questions:

• Can you work efficiently in a fast-paced environment?
• How do you handle customer complaints or feedback?
• Are you comfortable working flexible hours, including evenings and weekends?

ASSUMPTION: Ideal candidates will thrive in a dynamic, customer-centric setting that values team contributions.

⚠️ Potential Challenges

• Managing high volumes of orders during peak times
• Balancing multiple tasks under time constraints
• Maintaining quality and speed in product preparation
• Adapting to new processes or technologies as needed

ASSUMPTION: Challenges are typical of fast-paced service roles, with support systems in place to assist employees.

📈 Similar Roles Comparison

• Similar roles in the industry may include cashiers at fast-food chains or retail sales associates
• Compared to these roles, Domino's offers more flexibility and potential for advancement
• Emphasis on teamwork and customer interaction is a shared trait

ASSUMPTION: This role is competitive within the industry, with unique opportunities for growth and flexibility.

📝 Sample Projects

• Organizing promotional events to boost store sales
• Implementing a new inventory management system
• Participating in community outreach programs

ASSUMPTION: While specific projects are not detailed, opportunities for involvement in store initiatives exist.

❓ Key Questions to Ask During Interview

• What are the key performance metrics for this role?
• How does the company support career advancement?
• What does a typical day look like in this position?
• How does Domino's foster teamwork and communication among staff?
• What opportunities are there for overtime work or additional shifts?

ASSUMPTION: Asking targeted questions will demonstrate interest and help candidates gauge the role's suitability.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare to discuss your schedule flexibility and availability
• Emphasize relevant experience in customer service during the interview
• Be ready for on-the-job training post-hiring
• Follow up with the store manager if not contacted within a week of application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.