Customer Service Rep(03501) - 1765 Union Blvd

📌 Core Information

🔹 Job Title: Customer Service Rep(03501) - 1765 Union Blvd

🔹 Company: Domino's

🔹 Location: Bay Shore, New York, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025 01:33:56 GMT+0000 (Coordinated Universal Time)

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Operation of all equipment necessary for food preparation and service
• Stocking ingredients and maintaining inventory
• Preparing products to customer specifications
• Processing telephone and in-person orders

ASSUMPTION: This role requires individuals who can work efficiently and multitask in a fast-paced environment, typical of restaurant and food service industries.

📋 Key Responsibilities

✅ Operate equipment and prepare items as per customer requirements

✅ Stock and maintain ingredients from delivery to storage and work areas

✅ Receive and process orders through both telephone and direct communication

✅ Perform daily cleaning and maintenance of equipment and facilities

ASSUMPTION: The responsibilities listed suggest that applicants should be comfortable with routine tasks and have a strong attention to detail to ensure food safety and operational efficiency.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in a similar role is preferred

Required Skills:

• Strong verbal and written communication skills
• Basic mathematical skills for handling transactions and inventory management
• Motor coordination for handling equipment accurately and swiftly

Preferred Skills:

• Familiarity with POS systems for order entry
• Experience working in a similar fast-paced environment

ASSUMPTION: No formal education requirements suggest an emphasis on practical skills and experience relevant to the job function.

💰 Compensation & Benefits

Salary Range: Industry average for entry-level customer service roles typically ranges from $28,000 to $35,000 annually, depending on location and experience.

Benefits:

• On-the-job training and orientation
• Employee discounts on products
• Possibility of career advancement within the company

Working Hours: Full-time, 40 hours per week, with potential for shift work including evenings and weekends

ASSUMPTION: Compensation likely aligns with industry standards given the location and entry-level nature of the role.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, specifically within the fast-food and pizza delivery sector

Company Size: 10,001+ employees, which offers diverse opportunities for networking and career growth

Founded: 1960, providing a rich history and established brand presence

Company Description:

• Innovative franchise with a focus on growth and quality
• Engaged in technology development to enhance customer experiences
• Operates approximately 17,100 stores in over 90 markets worldwide

Company Specialties:

• Pizza
• Marketing and Digital Advertising
• Technological innovations including ordering apps

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Given the global presence and strong brand reputation, joining Domino's offers a stable work environment with potential for professional growth.

📊 Role Analysis

Career Level: Entry-level, suitable for those starting their career or seeking a career change into customer service

Reporting Structure: Likely reports to shift supervisors or store managers

Work Arrangement: On-site, indicating that candidates should be prepared to commute or reside close to the location

Growth Opportunities:

• Opportunities for advancement to supervisory roles
• Skill enhancement in customer service and operations
• Potential for cross-training in other operational areas

ASSUMPTION: A supportive environment for learning and career progression is likely, given Domino's focus on employee development.

🌍 Location & Work Environment

Office Type: Retail-type operational environment

Office Location(s): Specifically at 1765 Union Blvd, Bay Shore, New York

Geographic Context:

• Located in a busy area, attracting diverse clientele
• Proximity to other businesses and public amenities
• Accessible by public transportation

Work Schedule: Variable shifts including weekends and holidays, based on operational needs

ASSUMPTION: The work environment is likely energetic and requires adaptability to fast-paced service demands.

💼 Interview & Application Insights

Typical Process:

• Submit an online application and resume
• Expect preliminary phone screening or assessment
• Face-to-face interview with hiring manager

Key Assessment Areas:

• Communication and interpersonal skills
• Problem-solving and decision-making during high stress periods
• Ability to multitask and prioritize tasks effectively

Application Tips:

• Highlight any previous customer service experience
• Emphasize adaptability and eagerness to learn
• Be prepared to discuss availability and preferred shift patterns

ATS Keywords: Customer Service, Communication, Order Processing, Inventory Management

ASSUMPTION: The hiring process is streamlined to quickly assess essential skills and fit for the company's culture.

🛠️ Tools & Technologies

• POS (Point of Sale) systems
• Basic kitchen and maintenance equipment
• Ordering software and communication devices

ASSUMPTION: Familiarity with these technologies will be beneficial but not mandatory as training is provided.

👔 Cultural Fit Considerations

Company Values:

• Customer-centric service excellence
• Innovation and adaptability
• Community and ethical responsibility

Work Style:

• Team-oriented and cooperative
• Fast-paced with a focus on efficiency
• Flexibility in handling multiple tasks

Self-Assessment Questions:

• Am I comfortable with shift work including evenings and weekends?
• Do I enjoy working in a dynamic and fast-paced setting?
• Can I commit to providing excellent customer service?

ASSUMPTION: Successful candidates thrive in collaborative, high-energy environments and are driven to deliver exceptional service.

⚠️ Potential Challenges

• High demand periods requiring immediate response
• Managing diverse customer expectations
• Maintaining quality standards under time constraints
• Physical demands of standing for extended periods

ASSUMPTION: Understanding these challenges in advance can help candidates prepare and develop coping strategies for stress management.

📈 Similar Roles Comparison

• Similarities with retail customer service jobs in terms of skills required
• Compares to other food service roles in operational and customer service focus
• Offers more structured advancement than some entry-level service roles

ASSUMPTION: Applicants can leverage experience in other service-oriented roles to excel in this position by emphasizing applicable skills.

📝 Sample Projects

• Streamlining order processing to reduce customer wait time
• Implementing quality assurance processes for inventory management
• Engaging in community outreach and promotional activities

ASSUMPTION: While specific projects may vary, involvement in operational improvements and community engagement can benefit career growth.

❓ Key Questions to Ask During Interview

• What are the peak hours or days requiring additional coverage?
• What are the expectations for career advancement within the company?
• How does the team handle rush periods to maintain efficiency and quality?
• What support or training is available for new hires?
• Can you describe the company's approach to maintaining customer satisfaction?

ASSUMPTION: Asking insightful questions demonstrates interest and helps candidates gauge fit and expectations clearer during the interview.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting relevant skills and experience
• Be ready for a potential phone screening call
• Research the company culture and recent developments
• Follow up with the hiring team post-interview for feedback

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.