Customer Service Rep(03505) - 820 state route 9 suite 1322

📌 Core Information

🔹 Job Title: Customer Service Rep(03505) - 820 State Route 9 Suite 1322

🔹 Company: Domino's

🔹 Location: Queensbury, New York, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing exceptional customer service by taking and processing orders
• Preparing pizza and other food items following company guidelines
• Maintaining cleanliness and operations efficiency within the store
• Ensuring accuracy in cash handling and monetary exchanges

ASSUMPTION: The job description suggests a dynamic role in a fast-paced environment where multitasking and customer interaction are crucial. The opportunity for advancement is emphasized, pointing towards potential career growth within the company.

📋 Key Responsibilities

✅ Operate all store equipment efficiently

✅ Stock ingredients from delivery area to storage, work area, and walk-in cooler

✅ Prepare food products and ensure quality standards are met

✅ Receive and process telephone orders accurately

✅ Conduct inventory management and complete necessary paperwork regularly

✅ Perform cleaning tasks for equipment and store facilities daily

ASSUMPTION: The responsibilities listed are typical for entry-level customer service roles in the food service industry, focusing on operational, interpersonal, and cleanliness duties.

🎯 Required Qualifications

Education: Not specified; typically, high school diploma or equivalent is preferred

Experience: 0-2 years in customer service or related field

Required Skills:

• Strong communication skills for interacting with customers and team members
• Basic math skills for processing orders and transactions
• Ability to work in varied temperatures and manage physical tasks

Preferred Skills:

• Previous experience in the food or retail industry
• Familiarity with inventory management systems

ASSUMPTION: While the role is entry-level, possessing some experience and proficiency in skills like customer interaction and basic math would be beneficial.

💰 Compensation & Benefits

Salary Range: Not specified; typically ranges for this role in the industry are $10-$15 per hour

Benefits:

• Flexible scheduling to accommodate school or personal life
• Opportunities for career advancement within the company
• Potential access to health benefits and discounts on Domino's products

Working Hours: Full-time, approximately 40 hours per week; flexibility for night and weekend shifts expected

ASSUMPTION: Flexibility in the schedule is a key factor, appealing to students or those seeking additional income alongside other commitments. Compensation might range based on location and experience.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurant industry with a focus on fast food and quick services specializing in pizza delivery

Company Size: 10,001+ employees, offering a wide range of career opportunities across various functions

Founded: 1960

Company Description:

• Domino’s is recognized globally as a leader in pizza delivery services
• Innovation-driven with a focus on technology to enhance customer experience
• Offers a dynamic work environment with opportunities for personal and professional growth

Company Specialties:

• Pizza and Sandwiches
• Marketing and Advertising
• Technology and Data Analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino’s focuses heavily on technology and innovation as key differentiators in the competitive food service market.

📊 Role Analysis

Career Level: Entry-level position with potential for growth into supervisory or managerial roles

Reporting Structure: Reports to store supervisors or managers

Work Arrangement: On-site role, involving direct customer interaction and team coordination

Growth Opportunities:

• Advancement to supervisory roles
• Potential to transition into management positions
• Franchise ownership opportunities for top-performing employees

ASSUMPTION: By understanding the role's demands and progression, candidates can align career aspirations with growth opportunities offered by Domino's.

🌍 Location & Work Environment

Office Type: In-store retail environment with a focus on team-based operations

Office Location(s): 820 State Route 9 Suite 1322, Queensbury, NY

Geographic Context:

• Located in a suburban area with access to local amenities
• Positioned within a bustling community with customer traffic expected
• Proximity to transport links facilitating easy commute

Work Schedule: Flexible, with shifts extending into nights and weekends

ASSUMPTION: The location in Queensbury provides convenience for local residents, potentially attracting a customer base from nearby areas.

💼 Interview & Application Insights

Typical Process:

• Initial application submission and resume review
• Interview with store manager focusing on customer service skills and experience
• Potential second interview or follow-up for final considerations

Key Assessment Areas:

• Customer service excellence
• Ability to handle fast-paced work environments
• Problem-solving skills and adaptability

Application Tips:

• Highlight any previous experience in customer-facing roles
• Showcase availability and flexibility in scheduling
• Express eagerness to learn and advance within the company

ATS Keywords: Customer Service, Teamwork, Pizza Preparation, Cash Handling, Inventory Management, Communication Skills

ASSUMPTION: The application process focuses heavily on interpersonal skills and flexibility, which are crucial for success in this role.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Telephone systems for order taking
• Basic kitchen and food preparation equipment

ASSUMPTION: Familiarity with POS systems and food preparation tools can be advantageous but is typically covered during training.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Emphasis on teamwork and mutual support
• Drive for innovation and continuous improvement

Work Style:

• Energetic and fast-paced
• Detail-oriented with an eye for quality
• Flexible and adaptable to changing demands

Self-Assessment Questions:

• Can you thrive in a busy, customer-centric environment?
• Are you comfortable performing repetitive tasks with rigorous quality standards?
• Do you possess a strong sense of responsibility and dependability?

ASSUMPTION: Successful candidates will align with Domino's cultural emphasis on service excellence and teamwork.

⚠️ Potential Challenges

• Handling multiple customer orders during peak hours
• Maintaining accuracy under pressure
• Navigating temperature shifts within store areas
• Performing physical tasks such as lifting and carrying supplies

ASSUMPTION: Managing stress and maintaining performance standards are crucial aspects of overcoming these challenges.

📈 Similar Roles Comparison

• Compared to other retail jobs, this role offers advancement into management
• More flexibility in scheduling compared to typical 9-5 retail positions
• Greater emphasis on teamwork and customer interaction than in non-service roles

ASSUMPTION: The role might appeal more to those looking for dynamic environments and growth opportunities in the food service industry.

📝 Sample Projects

• Assisting in promotional events to increase sales and visibility
• Implementing service improvement strategies for better customer satisfaction
• Conducting inventory audits to streamline stock management

ASSUMPTION: Projects typically involve collaborative efforts to improve operations and service quality.

❓ Key Questions to Ask During Interview

• What training opportunities are available for new team members?
• How does the company support career growth and advancement?
• Can you describe a typical day for a customer service representative here?
• What qualities do you look for in a successful team member?
• How does the company handle peak work periods and staff coordination?

ASSUMPTION: While preparing for interviews, understanding company culture and growth paths can guide the framing of these questions.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting relevant customer service experience
• Be ready to discuss role-specific skills and flexibility in scheduling during the interview
• Research Domino's company values and operations to align with job expectations
• Follow up with the hiring manager after submitting your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.