Customer Service Rep(03544) - 269 West Park Avenue

📌 Core Information

🔹 Job Title: Customer Service Representative (03544)

🔹 Company: Domino's

🔹 Location: Long Beach, New York, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: March 31, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not Specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Operating a variety of store equipment
• Stocking ingredients from deliveries to designated areas
• Preparing Domino's product offerings
• Receiving and processing customer telephone orders

ASSUMPTION: While the job description mentions "all store team members," it's assumed that the role specifically involves these responsibilities within a customer service capacity for accurate processing and efficiency.

📋 Key Responsibilities

✅ Operate all equipment as needed

✅ Stock ingredients from delivery areas to storage locations

✅ Prepare various products for sale

✅ Receive and process telephone orders from customers

✅ Take inventory and manage associated paperwork

✅ Clean equipment and facility on a regular basis

✅ Communicate verbally with customers and colleagues effectively

ASSUMPTION: The role requires active participation in both customer service and operational support, implying cross-functional teamwork.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in a related field

Required Skills:

• Basic mathematical skills (adding, subtracting, multiplying, dividing)
• Strong verbal and written communication skills
• Proficiency in using computer keyboards or touch screens

Preferred Skills:

• Previous customer service experience
• Familiarity with inventory management systems

ASSUMPTION: The lack of education requirements suggests entry-level accessibility, focusing on practical skills over formal education.

💰 Compensation & Benefits

Salary Range: Not specified; likely entry-level industry standard

Benefits:

• Possible employee discounts on products
• Standard health and wellness benefits
• On-the-job training opportunities

Working Hours: 40 hours per week with potential for overtime

ASSUMPTION: Given its entry-level nature, compensation will likely follow industry norms for hourly wages with additional benefits for full-time employees.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, known for global pizza delivery services

Company Size: Over 10,001 employees, offering stable employment with broad international experience

Founded: Established in 1960 with significant growth in the F&B sector

Company Description:

• Focus on innovation and customer satisfaction
• Strong franchise and corporate team culture
• Expansive global presence with ongoing market adaptation

Company Specialties:

• Pizza and sandwich offerings
• Emphasis on digital innovation and technology
• Strong marketing and advertising strategies

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: As a large company, Domino's likely offers stable career paths with options for advancement in various operational and customer service roles.

📊 Role Analysis

Career Level: Entry-level position, ideal for early-career professionals

Reporting Structure: Typically reports to store managers or shift supervisors

Work Arrangement: On-site, with structured schedules

Growth Opportunities:

• Advancement to supervisory roles
• Cross-training in other store functions
• Potential for corporate roles with experience

ASSUMPTION: Entry-level position meant to develop fundamental skills and knowledge in retail and customer service, leading to broader opportunities within the company.

🌍 Location & Work Environment

Office Type: In-store retail environment

Office Location(s): 269 West Park Avenue, Long Beach, New York

Geographic Context:

• Located in a commercial area of Long Beach
• Accessible by public transport
• Near local amenities and services

Work Schedule: Full-time, on-site, requires availability for shifts

ASSUMPTION: Geographical advantages typically promote community engagement and ease of commute for local employees.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Screening call with HR or store manager
• In-person interview focusing on skills and scenarios

Key Assessment Areas:

• Customer service aptitude
• Problem-solving skills
• Teamwork and communication proficiency

Application Tips:

• Highlight customer service experience
• Prepare examples of handling customer queries and concerns
• Demonstrate familiarity with organizational operations

ATS Keywords: Customer service, order processing, inventory management, communication

ASSUMPTION: The application process is designed to identify candidates with strong interpersonal skills and operational knowledge essential for customer satisfaction.

🛠️ Tools & Technologies

• Point of Sale (POS) Systems
• Inventory management software
• Basic kitchen equipment

ASSUMPTION: Familiarity with office and kitchen systems will enhance efficiency in customer service roles.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality customer service
• Collaboration and teamwork
• Innovation and adaptability

Work Style:

• Fast-paced and dynamic
• Customer-focused and service-oriented
• Teamwork-centric approach

Self-Assessment Questions:

• Do I enjoy interacting with customers daily?
• Am I comfortable working in a fast-paced environment?
• Can I adapt to changing work conditions efficiently?

ASSUMPTION: Candidates must align with the company's focus on service and adaptability to thrive in this environment.

⚠️ Potential Challenges

• Handling difficult customer interactions
• Managing time during peak hours
• Adapting to varying in-store temperatures
• Navigating confined workspaces

ASSUMPTION: These challenges can be mitigated with training and experience, promoting resilience in a retail role.

📈 Similar Roles Comparison

• Comparable roles in retail and food service industries
• Similar customer-facing responsibilities in hospitality settings
• Opportunities for skill transfer across service sectors

ASSUMPTION: Experience in this role is transferable to other customer service-oriented positions in related industries.

📝 Sample Projects

• Implementing a customer feedback program
• Participating in store inventory optimization
• Leading a local marketing campaign for new products

ASSUMPTION: Involvement in projects fosters practical experience valuable for growth within Domino’s and beyond.

❓ Key Questions to Ask During Interview

• What does a typical day look like for this role?
• What training and development opportunities are available?
• How does the team handle peak business times?
• What qualities do successful employees share here?
• How does Domino's incorporate employee feedback into operations?

ASSUMPTION: Asking focused questions showcases candidate interest and aids in assessing role fit and growth potential.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting relevant experience and skills
• Include a cover letter detailing your interest in the position
• Be ready for a possible initial screening call
• Follow up after your application submission

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.