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Customer Service Rep(03564) - 1766 Hudson Bridge Road

Domino's
Full-time
On-site
Stockbridge, Georgia, United States
πŸ“ž Customer Service

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Service Rep (03564) - 1766 Hudson Bridge Road

πŸ”Ή Company: Domino's

πŸ”Ή Location: Stockbridge, Georgia, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“ž Customer Service

πŸ”Ή Date Posted: Tue Apr 01 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: Not Specified

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Providing excellent customer service through positive interaction
  • Operating cash registers efficiently
  • Maintaining store cleanliness and appearance
  • Opportunities for career advancement into management roles

ASSUMPTION: The job overview highlights the social and operational aspects necessary to succeed in this customer-oriented role. Interactions and cleanliness are emphasized to ensure customer satisfaction and operational efficiency.

πŸ“‹ Key Responsibilities

βœ… Greeting customers and taking orders with a smile

βœ… Operating the cash register and collecting payment from customers

βœ… Making fast, accurate, and consistent products

βœ… Maintaining cleanliness throughout the restaurant

βœ… Upholding Domino's Pizza Image Standards

βœ… Other duties as assigned

ASSUMPTION: Responsibilities demand multitasking abilities and a proactive approach to maintaining a welcoming environment while adhering to brand standards and customer expectations.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years of experience in customer service roles preferred

Required Skills:

  • Customer Service
  • Team Player
  • Friendly and Approachable Attitude

Preferred Skills:

  • Effective Communication Skills
  • Time Management

ASSUMPTION: The role emphasizes soft skills over formal education, highlighting the importance of interpersonal interactions and team dynamics in the service industry.

πŸ’° Compensation & Benefits

Salary Range: Not specified, typical industry rates may apply

Benefits:

  • Weekly Pay
  • Flexible Schedule
  • Employee Discounts
  • Employee Assistance Program
  • Referral Bonus
  • Access to board-certified physicians after 30 days of employment

Working Hours: 40 hours per week, with schedule flexibility

ASSUMPTION: The compensation appears aligned with entry-level roles in the fast food industry, featuring benefits that enhance work-life balance and job satisfaction.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Restaurants

Company Size: 10,001+ employees, offering a wide range of opportunities for career progression

Founded: 1960

Company Description:

  • Dynamic and innovative workplace fostering growth and creativity
  • Focused on customer satisfaction through quality products and services
  • Utilizes cutting-edge technology in operations

Company Specialties:

  • Pizza
  • Marketing & Technology
  • Data Analytics & Digital Innovation

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's commitment to technology and market leadership provides a stimulating environment for career development.

πŸ“Š Role Analysis

Career Level: Entry-level position with opportunities for growth

Reporting Structure: Typically reports to shift managers or store managers

Work Arrangement: Full-time, on-site participation required

Growth Opportunities:

  • Potential to advance to supervisory roles
  • Skill enhancement through hands-on experience
  • Leadership development via management training programs

ASSUMPTION: This role serves as a stepping stone for individuals seeking to expand their customer service expertise and pursue managerial positions.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): 1766 Hudson Bridge Road, Stockbridge, Georgia

Geographic Context:

  • Thriving community with diverse customer base
  • Accessibility to major transport routes
  • Proximity to local amenities and services

Work Schedule: Varies, with potential for shift work and weekend hours

ASSUMPTION: The role's physical location offers convenience for both employees and customers, enhancing the service experience.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Submit application online
  • Phone interview to discuss experience and expectations
  • In-person interview to assess cultural and role fit

Key Assessment Areas:

  • Customer interaction skills
  • Problem-solving capabilities
  • Reliability and attitude

Application Tips:

  • Highlight previous customer service experience
  • Emphasize communication and interpersonal skills
  • Demonstrate enthusiasm for the role and company values

ATS Keywords: Customer Service, Team Player, Communication, Fast Paced, Multitasking

ASSUMPTION: The application process is designed to identify candidates who show a genuine interest in customer service and align with Domino's service culture.

πŸ› οΈ Tools & Technologies

  • Point-of-sale (POS) systems
  • Order management software
  • Communication tools like telephones and headsets

ASSUMPTION: Familiarity with basic computer operations and POS systems will be beneficial, though training is likely provided on-site.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer Focus
  • Innovation and Technology
  • Team Collaboration

Work Style:

  • Fast-paced and dynamic
  • Customer-focused and service-oriented
  • Team-based with individual accountability

Self-Assessment Questions:

  • Do you enjoy engaging with people and providing service?
  • Are you comfortable working in a fast-paced environment?
  • How do you handle challenges in customer satisfaction?

ASSUMPTION: The role suits individuals who thrive in vibrant, community-engaged settings and value team support.

⚠️ Potential Challenges

  • Managing high-volume customer requests during peak hours
  • Maintaining service quality under pressure
  • Adapting to a dynamic work schedule
  • Ensuring compliance with operational standards

ASSUMPTION: Challenges highlight the need for adaptability and resilience, essential traits for maintaining high service standards and performance.

πŸ“ˆ Similar Roles Comparison

  • Food Service Associate in other quick-service restaurants
  • Retail Sales Associate in customer-facing roles
  • Call Center Representatives handling customer inquiries

ASSUMPTION: Comparisons emphasize transferable skills across customer-centered roles, expanding career pathways.

πŸ“ Sample Projects

  • Participating in store promotions to boost sales
  • Contributing to community events to enhance brand visibility
  • Assisting in the training of new hires

ASSUMPTION: Sample projects reflect common initiatives where employees can demonstrate leadership and team contributions.

❓ Key Questions to Ask During Interview

  • What is the team dynamic like in this store?
  • What career advancement opportunities are available?
  • How is feedback provided and implemented in the workplace?
  • What are the peak times and how is workload managed?
  • What sets Domino's apart in customer service?

ASSUMPTION: Questions should focus on understanding team interactions, growth potential, and the company's service model.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Prepare to discuss your customer service experience in interviews
  • Highlight your ability to work in fast-paced settings during the application process
  • Emphasize your enthusiasm for Domino’s brand and values
  • Ensure your resume includes relevant experience and skills

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.