Customer Service Rep(03577) - 644 Oak St.

📌 Core Information

🔹 Job Title: Customer Service Rep (03577) - 644 Oak St.

🔹 Company: Domino's

🔹 Location: Eastman, Georgia, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not applicable

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing excellent customer service
• Managing and processing order transactions efficiently
• Preparing a variety of pizza products
• Maintaining cleanliness and organization in the store

ASSUMPTION: This job involves direct customer interaction, order management, and ensuring store operations run smoothly, inferred from typical tasks of customer service roles in food service industries.

📋 Key Responsibilities

✅ Operate all store equipment

✅ Stock ingredients from delivery area to storage, work areas, and walk-in cooler

✅ Prepare products according to Domino’s standards

✅ Receive and process telephone orders

✅ Take inventory and complete associated paperwork

✅ Clean equipment and facilities regularly

ASSUMPTION: Responsibilities are listed comprehensively to cover typical tasks associated with customer service roles within a fast-paced environment like Domino's.

🎯 Required Qualifications

Education: Not specified, but typically a high school diploma or equivalent is acceptable

Experience: 0-2 years in customer service or a related field

Required Skills:

• Strong communication abilities
• Basic math skills
• Effective cash handling

Preferred Skills:

• Time management
• Problem solving

ASSUMPTION: The qualifications and skills listed are inferred to be needed for effectively fulfilling the tasks of customer interaction, order processing, and store maintenance.

💰 Compensation & Benefits

Salary Range: Not specified; typical customer service roles in the food industry range from $8-$15/hour

Benefits:

• Flexible working hours
• Opportunity for growth and advancement
• Discounts on products

Working Hours: 40 hours per week, with flexible scheduling options

ASSUMPTION: Benefits are assumed based on common offerings in similar roles in food service sectors, focusing on development opportunities and job convenience.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurant; a major player in global pizza delivery

Company Size: 10,001+ employees, indicating a robust support structure and numerous growth opportunities

Founded: 1960

Company Description:

• Domino's is driven by innovation and technology
• Focuses on being a top global pizza brand with a strong franchise network
• Committed to employee development and community impact

Company Specialties:

• Pizza and Sandwiches
• Digital Ordering Innovations
• Data Analytics

Company Website: jobs.dominos.com/dominos-careers

ASSUMPTION: Company details are largely reflected from established industry standards for multinational food service brands.

📊 Role Analysis

Career Level: Entry-level position suitable for individuals starting their career in customer service

Reporting Structure: Reports directly to the store manager or supervisor

Work Arrangement: On-site with potential for career advancement within the organization

Growth Opportunities:

• Potential promotion to managerial positions
• Opportunities to become a franchise owner
• Training for skills development in store operations

ASSUMPTION: The role analysis is informed by observing typical career trajectories within Domino's operations framework.

🌍 Location & Work Environment

Office Type: Retail/Restaurant setting

Office Location(s): The specific store location at 644 Oak St., Eastman, GA

Geographic Context:

• Located in a small town offering a community-centered work environment
• Accessible location for local residents
• Friendly work atmosphere typical of community-driven businesses

Work Schedule: Typically varies between morning, afternoon, and evening shifts which could include weekends

ASSUMPTION: Work environment details are inferred from the retail nature of Domino's outlets and typical operational hours in the food industry.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial screening call
• In-person interview focusing on customer service skills

Key Assessment Areas:

• Customer interaction skills
• Problem-solving capabilities
• Ability to work under pressure

Application Tips:

• Highlight experiences in similar fast-paced environments
• Demonstrate strong interpersonal skills
• Convey flexibility in work scheduling

ATS Keywords: Customer service, cash handling, order processing, teamwork

ASSUMPTION: Application insights are structured based on common practices in hiring within fast food and service-oriented job applications.

🛠️ Tools & Technologies

• POS Systems for transaction processing
• Basic kitchen equipment (ovens, mixers)
• Communication tools (telephones, headsets)

ASSUMPTION: Tools and technologies mentioned are typically associated with customer service roles in the restaurant industry.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Emphasis on teamwork and collaboration
• Fostering innovation and adaptability

Work Style:

• Adaptable and quick to respond to challenges
• Energetic and enthusiastic team worker
• Detail-oriented with a focus on quality

Self-Assessment Questions:

• How do you handle stressful situations in a fast-paced environment?
• Can you give an example of going above and beyond in customer support?
• How flexible are you with work schedules, including weekends?

ASSUMPTION: Cultural attributes are distilled from typical organizational values emphasized in service-driven restaurant environments.

⚠️ Potential Challenges

• High-pressure environment during peak hours
• Physical demands such as standing for long periods
• Managing abrupt shifts in customer service needs
• Adapting to varying store conditions and temperatures

ASSUMPTION: Challenges are inferred from known factors affecting customer service jobs within a bustling food service context.

📈 Similar Roles Comparison

• Compare with cashier roles in terms of transaction handling
• Parallels with prep cooks in food preparation tasks
• Comparable to retail associates in customer interaction

ASSUMPTION: Similar roles offer insights into the job's nature by paralleling tasks commonly shared in associated service industries.

📝 Sample Projects

• Initiated a store cleanliness drive for improved customer satisfaction
• Streamlined order processing system for peak hours
• Implemented a new inventory management approach to reduce waste

ASSUMPTION: Sample projects reflect typical improvement initiatives expected of proactive team members in customer service roles.

❓ Key Questions to Ask During Interview

• What opportunities for advancement exist within the company?
• How is success measured for this position?
• What are the most common challenges faced by new hires?
• Can you describe a typical day in this role?
• What is the team culture like in this store?

ASSUMPTION: Suggested questions aim to give the applicant a clearer understanding of career growth, role expectations, and work environment.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare for a potential screening call or interview
• Update your resume to highlight relevant skills and experiences
• Ensure availability for a flexible schedule, including weekends
• Demonstrate enthusiasm for customer service in your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.