Customer Service Rep(03651) - 1555 Nostrand Ave

📌 Core Information

🔹 Job Title: Customer Service Rep(03651) - 1555 Nostrand Ave

🔹 Company: Domino's

🔹 Location: Brooklyn, New York, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Operating a variety of equipment within the store
• Stocking ingredients and preparing food products
• Receiving, processing, and managing telephone orders
• Maintaining cleanliness and organization of the facility

ASSUMPTION: This role requires adaptability due to tasks that may involve physical exertion and working in a fast-paced environment, typical in the food service industry.

📋 Key Responsibilities

✅ Operate all equipment safely and efficiently

✅ Stock and manage ingredient inventories

✅ Prepare food according to established guidelines

✅ Receive and process customer orders, both in-person and via phone

✅ Maintain cleanliness of equipment and facility

ASSUMPTION: The role also demands the ability to follow specific operational procedures to maintain quality and service standards.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in a customer service or food-related position is preferred

Required Skills:

• Basic mathematical skills for handling transactions
• Effective verbal and written communication
• Order processing and familiarity with inventory management

Preferred Skills:

• Previous experience in a similar role
• Familiarity with standard food service equipment

ASSUMPTION: Candidates should be ready to quickly learn company-specific software and processes for successful performance in this role.

💰 Compensation & Benefits

Salary Range: Not specified, typical industry rates for entry-level positions

Benefits:

• Employee discounts
• Flexible work schedules
• Opportunities for career advancement

Working Hours: Full-time, approximately 40 hours per week

ASSUMPTION: Benefits likely include standard offerings for entry-level positions in the retail and service sectors, such as employee discounts and flexible hours.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, with a focus on quick-service and pizza delivery

Company Size: 10,001+ employees, providing a broad range of advancement opportunities

Founded: 1960, boasting a long-standing presence in the food and beverage industry

Company Description:

• Well-regarded as a leading global pizza delivery service
• Commitment to innovation, including technology advancements in ordering
• A strong focus on customer satisfaction and quality

Company Specialties:

• Pizza
• Technology solutions for ordering and delivery
• Marketing and Data Analytics

Company Website: Domino's Careers

ASSUMPTION: Domino's is likely to value innovation, teamwork, and customer satisfaction, given its diverse specialties and market leadership.

📊 Role Analysis

Career Level: Entry-level, suitable for individuals starting their careers or transitioning roles

Reporting Structure: Likely reports directly to a shift manager or store manager

Work Arrangement: On-site with possible varying shifts to meet business needs

Growth Opportunities:

• Potential for advancement to supervisory roles
• Skill development opportunities in customer service and operations
• Experience in a global market with diverse business operations

ASSUMPTION: Entry-level roles at large companies like Domino's generally offer robust training programs and advancement pathways.

🌍 Location & Work Environment

Office Type: Retail store environment with a focus on food preparation and customer interaction

Office Location(s): 1555 Nostrand Ave, Brooklyn, NY

Geographic Context:

• Located in a bustling urban area with diverse demographics
• Accessible by public transportation
• Proximity to a variety of local amenities

Work Schedule: requires flexibility, including evenings and weekends

ASSUMPTION: The work environment might be fast-paced and dynamic, requiring adaptability to different roles and responsibilities.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or in-person interview focusing on customer service skills
• Potential skills assessment and/or background check

Key Assessment Areas:

• Customer service ability
• Problem-solving and adaptability
• Communication skills

Application Tips:

• Highlight relevant customer service experience
• Emphasize flexibility and willingness to learn
• Prepare to discuss problem-solving capabilities in dynamic environments

ATS Keywords: Customer Service, Order Processing, Communication, Inventory Management

ASSUMPTION: The application process may prioritize experience in service-oriented roles and the ability to quickly adapt to the store's paced environment.

🛠️ Tools & Technologies

• Point of Sale (POS) Systems
• Standard kitchen equipment and machinery
• Order processing software

ASSUMPTION: Familiarity with POS systems and basic food preparation technology is likely beneficial for this role.

👔 Cultural Fit Considerations

Company Values:

• Commitment to excellence and quality
• Innovation in service and product offerings
• Team-oriented work environment

Work Style:

• Customer-focused and service-driven
• Collaborative teamwork
• Flexible and adaptable to change

Self-Assessment Questions:

• Am I comfortable working in a fast-paced retail environment?
• Do I have the ability to handle customer interactions with professionalism?
• Am I adaptable to changing job duties throughout the day?

ASSUMPTION: Successful candidates will likely thrive in dynamic environments that require a customer-first mindset and adaptability.

⚠️ Potential Challenges

• Handling peak customer times efficiently
• Maintaining high service standards during busy periods
• Adapting to varying in-store conditions (temperature changes and noise)
• Ensuring safety in high-traffic areas of operation

ASSUMPTION: Challenges may arise due to the physical nature of the job and the need for quick thinking during high customer volume periods.

📈 Similar Roles Comparison

• Responsibilities similar to those of cashier or fast-food service roles
• Customer interaction comparable to retail associate positions
• Operational tasks resemble stock clerk duties

ASSUMPTION: Comparable roles in customer-focused industries will likely have overlapping responsibilities, especially concerning service and order processing.

📝 Sample Projects

• Implementing a new order tracking system
• Conducting inventory audits upon shift changes
• Participating in team meetings to suggest process improvements

ASSUMPTION: While this role focuses on day-to-day operations, opportunities for project involvement may exist, especially in larger, busy locations.

❓ Key Questions to Ask During Interview

• What does a typical day look like in this role?
• How is success measured for a Customer Service Representative?
• What opportunities for advancement exist in Domino’s?
• How are shift schedules determined?
• What training is provided to new employees?

ASSUMPTION: Asking these questions can clarify job expectations and offer insight into career growth and daily operations within the company.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume highlighting relevant experience
• Customize your cover letter to reflect why you are a suitable candidate
• Ensure you meet any pre-screening requirements (if applicable)
• Be ready for a potential initial phone screening

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.