Customer Service Rep(04002) - 699 Park Avenue

📌 Core Information

🔹 Job Title: Customer Service Rep(04002) - 699 Park Avenue

🔹 Company: Domino's

🔹 Location: Bloomfield, Connecticut, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Answering phone calls and taking customer orders
• Performing food preparation tasks like cutting pizzas
• Maintaining cleanliness by folding boxes, and cleaning the counter and carryout area
• Providing exceptional customer service to ensure customer satisfaction

ASSUMPTION: Due to the on-site nature of the role, physical activities such as handling food and maintaining the workspace are key components.

📋 Key Responsibilities

✅ Answer phone calls and take orders

✅ Fold pizza boxes and manage supplies

✅ Clean counters and the carryout area

✅ Cut pizzas and prepare food items as needed

ASSUMPTION: The roles involve both customer interaction and operational tasks, suggesting a need for multitasking skills.

🎯 Required Qualifications

Education: Not specified

Experience: Minimal experience required, entry-level suitable

Required Skills:

• Customer Service
• Order Taking
• Cleaning
• Food Preparation

Preferred Skills:

• Experience in a food service environment
• Good communication skills

ASSUMPTION: Basic skills are emphasized due to the entry-level nature; however, prior food service experience could be beneficial.

💰 Compensation & Benefits

Salary Range: Not specified, typically hourly for similar roles in the industry

Benefits:

• Employee discounts on food
• Career advancement opportunities
• Flexible scheduling

Working Hours: 40 hours per week, flexibility may be required

ASSUMPTION: Benefits are typical of entry-level retail positions, focusing on employee discounts and work-life balance.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants - focuses on quick service and delivery

Company Size: 10,001+ employees - offers opportunities for networking and advancement

Founded: 1960, with a robust history in innovative food service

Company Description:

• Globally renowned for pizza delivery and innovative food technology
• Strong franchise and corporate team cohesion
• Continuous growth with over 17,100 stores worldwide

Company Specialties:

• Pizza and sandwiches
• Technology and digital advancements
• Marketing and advertising strategies

Company Website: Domino's Careers

ASSUMPTION: The company's ongoing innovation and large scale suggest a stable and potentially dynamic work environment.

📊 Role Analysis

Career Level: Entry-level, suitable for individuals starting their professional journey

Reporting Structure: Likely reports to a store manager or shift supervisor

Work Arrangement: Strictly on-site due to the nature of customer service in a food environment

Growth Opportunities:

• Promotion to shift leader or assistant manager
• Skill development in customer service and food management
• Potential for cross-training in other store roles

ASSUMPTION: Growth is often tied to performance, reliability, and adaptability in dynamic environments.

🌍 Location & Work Environment

Office Type: In-store environment with customer interaction and food preparation areas

Office Location(s): Specifically at 699 Park Avenue, Bloomfield, Connecticut

Geographic Context:

• Community-focused business in a lively neighborhood
• Accessible to local residents and potentially high customer traffic
• Part of a larger network of stores that encourages collaboration and support

Work Schedule: Predominantly regular business hours with potential evening and weekend shifts

ASSUMPTION: Location in a busy, community-driven environment demands adaptability and multi-focus from staff.

💼 Interview & Application Insights

Typical Process:

• Submit an online application
• Initial phone screening
• In-person interview

Key Assessment Areas:

• Customer service aptitude
• Flexibility and availability for shits
• Basic food handling skills

Application Tips:

• Highlight any previous customer service experience
• Emphasize your ability to work in a fast-paced environment
• Mention your availability and willingness to work flexible hours

ATS Keywords: Customer Service, Order Taking, Food Handling, Flexible Scheduling, Teamwork

ASSUMPTION: Interviews likely focus on service skills and cultural fit due to the customer-centered nature of the role.

🛠️ Tools & Technologies

• Point-of-Sale (POS) Systems
• Pizza preparation tools
• Cleaning and sanitizing equipment

ASSUMPTION: Tools are standard for fast-food and delivery services, focusing on efficiency and hygiene.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Innovation in service delivery
• Dedication to teamwork and mutual support

Work Style:

• Fast-paced and dynamic
• Collaborative team environment
• Detail-oriented with a focus on quality

Self-Assessment Questions:

• Am I comfortable working in a fast-paced environment?
• Do I enjoy interacting with diverse people?
• Can I manage repetitive tasks with consistency?

ASSUMPTION: Cultural fit emphasizes customer engagement and operational efficiency critical in food service roles.

⚠️ Potential Challenges

• High-pressure environment during peak hours
• Managing customer expectations and satisfaction
• Physical demands such as standing for long periods
• Balancing multitasking duties efficiently

ASSUMPTION: Challenges are typical of fast-food roles where intense customer interactions and rapid service are critical.

📈 Similar Roles Comparison

• Customer service roles in retail stores
• Food preparatory positions in other fast-food chains
• Catering service roles in event management

ASSUMPTION: Comparable roles often require similar skills but may differ in customer interaction and workspace dynamics.

📝 Sample Projects

• Implementing a new order tracking system
• Organizing a local promotional event
• Designing a customer feedback process

ASSUMPTION: Projects may center on improving service areas and executing marketing efforts.

❓ Key Questions to Ask During Interview

• What are the busiest times during a typical week?
• How is performance measured in this role?
• What training opportunities are available?
• How does the team collaborate during peak service times?
• What customer service challenges do team members face?

ASSUMPTION: Interview questions often aim to gauge understanding of the workplace dynamics and offer insight into team objectives.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare for an initial phone screening
• Get ready for potential in-person interviews
• Emphasize your customer service and multitasking skills
• Demonstrate your ability to handle peak-time pressures

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.