📌 Core Information
🔹 Job Title: Customer Service Rep (04108) - 117 Poplar Springs Rd
🔹 Company: Domino's
🔹 Location: Ringgold, Georgia, United States
🔹 Job Type: On-site
🔹 Category: 📞 Customer Service
🔹 Date Posted: Tue Apr 01 2025
🔹 Experience Level: 0-2 years
🔹 Remote Status: Not specified
📌 Essential Job Details
🚀 Job Overview
Key aspects of this role include:
- Providing excellent customer service and resolving customer inquiries efficiently
- Processing telephone orders accurately for swift delivery
- Maintaining a clean and orderly workspace and store environment
- Working collaboratively with a team to meet corporate goals
ASSUMPTION: The job emphasizes flexible scheduling to accommodate employees with diverse availabilities.
📋 Key Responsibilities
✅ Stock ingredients from delivery area to storage and work areas
✅ Prepare pizza and other products
✅ Receive and process telephone orders
✅ Clean equipment and the facility approximately daily
✅ Communicate verbally with customers and co-workers
✅ Make accurate monetary changes for customers
ASSUMPTION: Cleaning might involve routine tasks such as sweeping, mopping, and equipment sanitation.
🎯 Required Qualifications
Education: At least 16 years of age
Experience: 0-2 years in a similar customer service role is advantageous but not required
Required Skills:
- Strong verbal and written communication skills
- Ability to perform basic math for making monetary change
- Motor coordination and quick movements for product preparation
Preferred Skills:
- Previous experience in a fast-paced food service environment
- Problem-solving abilities and keen attention to detail
ASSUMPTION: Communication skills extend to both in-person interactions and telephone exchanges, crucial for customer satisfaction.
💰 Compensation & Benefits
Salary Range: Not specified; typically entry-level roles in this sector offer competitive hourly wages
Benefits:
- Flexible work hours
- Employee discounts on food items
- Opportunities for career advancement within the company
Working Hours: Up to 40 hours per week, potentially including evenings and weekends
ASSUMPTION: Compensation may include bonuses for excellent performance, as per industry standards.
📌 Applicant Insights
🔍 Company Context
Industry: Restaurants – a dynamic sector focused on customer satisfaction and innovation
Company Size: 10,001+ employees, offering significant opportunities for internal mobility
Founded: 1960, expanding into a global brand with a strong market presence
Company Description:
- Globally recognized brand in pizza delivery
- Focus on innovation, such as digital ordering platforms
- Strong commitment to customer service excellence
Company Specialties:
- Pizza and Sandwiches
- Marketing and Advertising
- Data Analytics and Digital Strategy
Company Website: Domino's Careers
ASSUMPTION: Domino's dedication to growth and innovation provides ample career advancement opportunities.
📊 Role Analysis
Career Level: Entry-level position suitable for new entrants to the workforce
Reporting Structure: Reports to store manager or shift supervisor
Work Arrangement: On-site work requiring direct customer interaction
Growth Opportunities:
- Potential for promotion to management roles
- Skill development in customer service and sales
- Training programs for operational and leadership skills
ASSUMPTION: Opportunities for growth may involve cross-training across different store functions.
🌍 Location & Work Environment
Office Type: Retail store environment
Office Location(s): This specific location is at 117 Poplar Springs Rd, Ringgold, Georgia
Geographic Context:
- Located in a suburban area providing access to local communities
- Targets neighborhood delivery, enhancing community engagement
- Nearby amenities supporting employee convenience
Work Schedule: Flexible, accommodating school and personal commitments, as demand fluctuates during peak hours
ASSUMPTION: The Ringgold location participates in community events, enhancing workplace enjoyment.
💼 Interview & Application Insights
Typical Process:
- Initial online application via the company’s website
- Phone screening by a hiring manager
- In-person interview with store management
Key Assessment Areas:
- Customer service acumen
- Communication and interpersonal skills
- Ability to work in a team setting
Application Tips:
- Emphasize customer service experience and communication skills
- Prepare examples of teamwork and problem-solving experiences
- Be ready to discuss availability and flexibility
ATS Keywords: Customer Service, Communication, Teamwork, Pizza Preparation
ASSUMPTION: Candidates with prior retail experience may have an edge, given industry standards.
🛠️ Tools & Technologies
- POS Systems for order entry
- Telephone systems for customer interaction
- Basic kitchen equipment for food preparation
ASSUMPTION: Training will be provided on all necessary tools, aligning with Domino's operational standards.
👔 Cultural Fit Considerations
Company Values:
- Dedication to quality and customer satisfaction
- Emphasis on teamwork and collaboration
- Commitment to innovation and continuous improvement
Work Style:
- Proactive and responsive to customer needs
- Flexibility to adapt to changing demands
- Energetic and driven in a fast-paced environment
Self-Assessment Questions:
- Do you thrive in environments with high customer interaction?
- Can you adapt to a variable schedule and different tasks?
- Are you passionate about providing excellent service?
ASSUMPTION: The cultural fit is essential for success, fostering a positive work atmosphere.
⚠️ Potential Challenges
- Handling peak-period customer demands
- Ensuring product quality under time constraints
- Maintaining energy levels during long shifts
- Balancing multiple responsibilities simultaneously
ASSUMPTION: Challenges typical of the food service industry, requiring adaptability and multitasking.
📈 Similar Roles Comparison
- Similar customer interaction levels as retail sales associate roles
- Comparable teamwork demands to those in fast food sectors
- Equivalent multitasking requirements as hospitality staff
ASSUMPTION: This role provides foundational skills applicable across various customer service and sales roles.
📝 Sample Projects
- Implementing a customer feedback system to improve service
- Organizing promotional events to boost community engagement
- Assisting in developing training programs for new hires
ASSUMPTION: These projects align with initiatives to increase customer satisfaction and team efficiency.
❓ Key Questions to Ask During Interview
- What does a typical day look like for this role?
- How is success measured in this position?
- What training and development opportunities are available?
- Can you describe the team dynamic within this location?
- How does the company support career progression?
ASSUMPTION: Key questions should address day-to-day responsibilities and growth opportunities.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Ensure your resume highlights relevant customer service and teamwork experiences
- Prepare to discuss your availability and adaptability
- Customize your cover letter to reflect an understanding of Domino's values
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
