Customer Service Rep(04114) - 11345 Tara Blvd, Ste 3

📌 Core Information

🔹 Job Title: Customer Service Rep(04114) - 11345 Tara Blvd, Ste 3

🔹 Company: Domino's

🔹 Location: Hampton, Georgia, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: April 1, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Weekly Pay
• Flexible Schedule
• Referral Bonus
• Opportunity to pick up shifts at multiple locations

ASSUMPTION: The job offers opportunities for growth into management, which suggests career advancement possibilities are available.

📋 Key Responsibilities

✅ Greet customers and take orders with a smile, whether in person or by phone

✅ Operate the cash register and handle payments

✅ Make fast, accurate, and consistent products while adhering to recipes and portion sizes

✅ Maintain cleanliness of the restaurant from the front to the back of the house

✅ Maintain a professional appearance in compliance with Domino's Pizza Image Standards

✅ Perform other assigned duties

ASSUMPTION: It is assumed the role requires multitasking and the ability to work in a fast-paced environment.

🎯 Required Qualifications

Education: Not specified; assumption is no specific education required as long as skills are met.

Experience: 0-2 years; suggesting entry-level position open to candidates just starting their career.

Required Skills:

• Customer Service
• Team Player
• Friendly Personality
• Communication Skills
• Time Management
• Professional Appearance

Preferred Skills:

• Previous experience in a retail or customer service environment
• Basic math skills

ASSUMPTION: The required skills focus on personality and professional attributes rather than technical skills, emphasizing customer interaction and service.

💰 Compensation & Benefits

Salary Range: Not specified; typically, positions like this in the industry offer hourly wages in line with local minimum wage or slightly higher.

Benefits:

• Employee Discounts
• Employee Assistance Program
• Free access to board-certified physicians after 30 days of employment

Working Hours: 40 hours per week with flexibility for shifts

ASSUMPTION: Benefits are designed to enhance employee well-being and are typical for part-time positions focusing on personal development and healthcare support.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, specifically fast food with a focus on pizza delivery

Company Size: 10,001+ employees, indicating a large and well-established organization

Founded: 1960, providing a long legacy of expertise in the industry

Company Description:

• Driven franchise and corporate team members, motivated by winning and improving daily
• Known for innovative technology such as voice-ordering apps
• Operates in approximately 17,100 stores across more than 90 markets globally

Company Specialties:

• Pizza
• Sandwiches
• Marketing & Advertising

Company Website: Domino's Careers

ASSUMPTION: The company's global presence and technological innovations provide a dynamic working environment with diverse opportunities.

📊 Role Analysis

Career Level: Entry-level position suitable for candidates looking to start in the customer service industry

Reporting Structure: Likely reports to store manager or assistant manager

Work Arrangement: Fully on-site, in-store environment

Growth Opportunities:

• Potential to move into management positions
• Opportunities for professional development
• Cross-training at different store locations

ASSUMPTION: The role is a stepping stone for future management opportunities, indicative of Domino's commitment to internal growth and career progression.

🌍 Location & Work Environment

Office Type: Retail operations focused on customer service and food preparation

Office Location(s): Based in Hampton, Georgia with potential options to work at nearby Domino’s locations

Geographic Context:

• Proximity to local communities for customer-centric service
• Opportunities to learn about different demographic preferences
• Engagement with a diverse customer base

Work Schedule: Involves varied shifts catering to business hours and customer demand

ASSUMPTION: The work environment is fast-paced with a focus on teamwork, customer service, and a collaborative atmosphere.

💼 Interview & Application Insights

Typical Process:

• Initial application submission through the company website
• Preliminary phone interview
• In-store interview to assess cultural fit and practical skills

Key Assessment Areas:

• Customer service aptitude
• Teamwork capabilities
• Problem-solving skills

Application Tips:

• Demonstrate enthusiasm for customer service
• Highlight experiences that show teamwork and dependability
• Prepare to discuss how you handle customer interactions

ATS Keywords: Customer Service, Team Player, Communication, Dependability

ASSUMPTION: The application process focuses on attitude and the ability to work within a team, highlighting personal attributes over technical expertise.

🛠️ Tools & Technologies

• Point of Sale systems
• Domino's proprietary ordering software
• Basic kitchen equipment for food preparation

ASSUMPTION: Familiarity with standard customer service and retail tools will be beneficial but can be taught on the job.

👔 Cultural Fit Considerations

Company Values:

• Teamwork and collaboration
• Customer-centric service
• Continuous improvement and innovation

Work Style:

• Fun and friendly atmosphere
• Flexibility and adaptability
• Communication and customer engagement

Self-Assessment Questions:

• Am I comfortable interacting with diverse customers?
• Do I enjoy working in a team environment?
• Am I looking for growth opportunities within the company?

ASSUMPTION: The cultural environment is dynamic and requires employees to be adaptable and motivated, with a common goal to provide excellent customer service.

⚠️ Potential Challenges

• Managing high volume of customers during peak hours
• Maintaining consistency while multitasking
• Adhering to company standards and procedures
• Balancing customer satisfaction with operational efficiency

ASSUMPTION: The role may involve stressful situations that require quick decision-making and effective communication.

📈 Similar Roles Comparison

• Similar roles may exist within other fast-food chains or retail operations.
• Customer interaction skills are crucial in similar positions.
• Experience gained can be valuable in other customer service fields.

ASSUMPTION: Other local competitors offer similar positions, but Domino's brand recognition and growth opportunities may provide an advantage.

📝 Sample Projects

• Leading a shift during a promotional event to increase sales volume
• Participating in a team effort to improve store cleanliness standards
• Developing customer engagement strategies to enhance service quality

ASSUMPTION: Involvement in routine or small-scale projects may lead to opportunities for future leadership roles.

❓ Key Questions to Ask During Interview

• What are the potential career paths within Domino's?
• How does the team handle peak hour operations?
• What key attributes do successful employees demonstrate?
• Could you describe the company culture in your own words?
• How is performance evaluated and rewarded?

ASSUMPTION: Interview questions should focus on growth opportunities, cultural fit, and expectations for the role’s contribution to the team.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare for a preliminary screening by phone
• Get ready for an in-person interview focusing on cultural fit and skills demonstration
• Ensure availability for varied shift hours, including evenings and weekends
• Attend any training sessions as required to understand company procedures

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.