Customer Service Rep(04121) - 9925 Haynes Bridge Road

📌 Core Information

🔹 Job Title: Customer Service Rep (04121) - 9925 Haynes Bridge Road

🔹 Company: Domino's

🔹 Location: Alpharetta, Georgia, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not Specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing outstanding customer service in a dynamic environment
• Ensuring efficiency and accuracy in taking and completing customer orders
• Maintaining cleanliness and organization within the restaurant
• Opportunity for career advancement to management positions

ASSUMPTION: The mention of "game" and "spring in your step" suggests a vibrant, high-energy work atmosphere where employees are encouraged to engage actively and positively with customers.

📋 Key Responsibilities

✅ Greet customers and take orders with a smile

✅ Operate the cash register and manage transactions

✅ Prepare products efficiently, adhering to recipes and standards

✅ Maintain restaurant cleanliness from front to back

✅ Comply with Domino's Pizza Image Standards and maintain a professional appearance

✅ Perform other duties as assigned

ASSUMPTION: Responsibilities are likely to include customer-facing and back-end tasks to ensure overall operational smoothness.

🎯 Required Qualifications

Education: Not specified (likely requires at least a high school education or equivalent)

Experience: 0-2 years in a customer service role preferred

Required Skills:

• Customer service skills
• Team-oriented approach
• Friendly attitude
• Effective time management

Preferred Skills:

• Prior experience in a similar role
• Ability to handle challenging situations calmly

ASSUMPTION: Enthusiasm and a customer-centric mindset are critical, suggesting that soft skills in communication and teamwork are prioritized over technical skills.

💰 Compensation & Benefits

Salary Range: Not specified (typical compensation in the industry includes hourly wages with tips)

Benefits:

• Weekly pay
• Flexible schedule
• Referral bonus
• Employee discounts
• Employee assistance program

Working Hours: 40 hours per week with flexible scheduling

ASSUMPTION: Benefits such as discounts and assistance programs indicate a focus on employee satisfaction and retention in hourly roles.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants - A global leader with a focus on efficiency and quality in fast-food service

Company Size: 10,001+ employees, indicative of a large enterprise offering diverse career opportunities

Founded: 1960

Company Description:

• Focus on fun and innovation in service delivery
• Commitment to technology and customer satisfaction
• Expansive global presence with a community-oriented focus

Company Specialties:

• Pizza production
• Innovative marketing
• Advanced technology and data analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The large scale and longevity of the company imply stability and numerous opportunities for career development within the organization.

📊 Role Analysis

Career Level: Entry-level with growth potential

Reporting Structure: Reports to store manager or team leader depending on the location

Work Arrangement: On-site with specified hours and flexibility in shift scheduling

Growth Opportunities:

• Promotion to team leader or manager positions
• Skill development in customer service and operations
• Cross-training opportunities in various restaurant functions

ASSUMPTION: Rapid advancement paths common in the restaurant industry are available, given the emphasis on internal promotion.

🌍 Location & Work Environment

Office Type: On-site restaurant environment

Office Location(s): 9925 Haynes Bridge Road, Alpharetta, Georgia

Geographic Context:

• A vibrant suburb of Atlanta with a growing population
• Major hub for business and retail in Georgia
• Accessible public transportation and ample parking

Work Schedule: Expected to offer varying shifts, including mornings, evenings, and weekends

ASSUMPTION: Like most restaurant roles, the environment is fast-paced with a strong emphasis on direct customer interaction.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• In-person interview at the restaurant location

Key Assessment Areas:

• Customer interaction skills
• Problem-solving during service challenges
• Teamwork and collaboration

Application Tips:

• Emphasize customer service experience
• Showcase a friendly and engaging personality
• Highlight flexibility in scheduling availability

ATS Keywords: Customer Service, Team Player, Flexible Schedule, Pizza

ASSUMPTION: Given the nature of the role, direct customer interaction and promptness are prioritized in the hiring process.

🛠️ Tools & Technologies

• Point of Sale (POS) Systems
• Order management software
• Basic food preparation equipment

ASSUMPTION: Familiarity with basic POS systems and restaurant technology is beneficial, but on-the-job training will be provided.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality and customer satisfaction
• Emphasis on teamwork and collaboration
• Innovation in service delivery

Work Style:

• Fast-paced and dynamic environment
• Focus on customer engagement and satisfaction
• Flexibility in job roles and responsibilities

Self-Assessment Questions:

• Am I comfortable working directly with customers in a fast-paced environment?
• Do I enjoy being part of a team-focused workplace?
• Can I manage a flexible work schedule with varying hours?

ASSUMPTION: The role suits individuals comfortable in high-energy settings and focused on team-based results.

⚠️ Potential Challenges

• Managing customer expectations during peak hours
• Adapting to quickly changing work conditions
• Maintaining a positive attitude under pressure
• Navigating complex order situations efficiently

ASSUMPTION: The environmental demands of restaurant service mean resilience and problem-solving abilities are crucial.

📈 Similar Roles Comparison

• Similar duties as in fast-food customer service positions
• More opportunities for upward mobility compared to smaller chains
• Emphasis on technology use may surpass other similar roles

ASSUMPTION: The brand's scale and focus on innovation provide employees broader career options compared to smaller competitors.

📝 Sample Projects

• Assist in organizing and executing promotional events
• Improve order accuracy via customer feedback integration
• Support new team members in training sessions

ASSUMPTION: Sample projects entail collaborative efforts that enhance team efficiency and improve customer experience.

❓ Key Questions to Ask During Interview

• What does a typical day look like for a Customer Service Representative here?
• How does the team handle high-volume periods?
• What growth opportunities are available for this role?
• How does Domino's support its employees in learning and development?
• What is the most challenging part of this role, and how is success measured?

ASSUMPTION: Understanding day-to-day expectations and growth paths will provide insights into the long-term suitability of the role.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Domino's career portal
• Prepare a resume highlighting relevant experience
• Ensure availability for flexible shifts as required
• Research Domino's company culture and values
• Follow up with the hiring manager post-application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.