Customer Service Rep(04153) - 8302 Ball Ground Hwy

📌 Core Information

🔹 Job Title: Customer Service Rep(04153) - 8302 Ball Ground Hwy

🔹 Company: Domino's

🔹 Location: Ball Ground, Georgia, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Processing phone orders and interacting with carryout customers
• Assisting in pizza making and maintaining store operations
• Providing excellent customer service in a fast-paced environment
• Working closely with team members to ensure smooth operations

ASSUMPTION: The job requires frequent interaction with customers, making it essential for candidates to have strong communication skills.

📋 Key Responsibilities

✅ Process phone orders and assist customers with inquiries

✅ Interact and serve carryout customers efficiently

✅ Assist in pizza preparation and adhere to quality standards

ASSUMPTION: Employees may need to perform other basic duties around the store as part of their teamwork expectations.

🎯 Required Qualifications

Education: Not specified, but high school diploma or equivalent may be beneficial

Experience: No experience required; ideal for entry-level candidates

Required Skills:

• Customer service skills
• Team player with a positive attitude
• Basic pizza making and order processing skills

Preferred Skills:

• Previous customer service experience
• Ability to handle cash transactions efficiently

ASSUMPTION: While no experience is required, familiarity with fast-food operations could be advantageous for applicants.

💰 Compensation & Benefits

Salary Range: Not specified, typically competitive with similar roles in the industry

Benefits:

• Flexible working hours
• Opportunities for skill development and growth
• Discounts on food purchases

Working Hours: 15-20 hours a week, with weekend availability required

ASSUMPTION: Salary and benefits might vary based on regional standards and specific franchise offerings.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, globally recognized as a leader in the pizza delivery sector

Company Size: Over 10,001 employees, providing a diverse working environment and numerous career advancement opportunities

Founded: 1960, with a long-standing reputation for innovation in the food service industry

Company Description:

• Leader in pizza delivery with extensive global operations
• Focus on innovation with technology-driven solutions
• Valued for its employee growth and supportive team culture

Company Specialties:

• Pizza and sandwiches
• Marketing and advertising
• Technological advancements in service delivery

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Given the company's global presence, opportunities for cross-regional networking and career mobility may be available.

📊 Role Analysis

Career Level: Entry-level, ideal for those new to the workforce or transitioning careers

Reporting Structure: Direct reporting to store management or shift supervisors

Work Arrangement: On-site with definitive hours

Growth Opportunities:

• Potential for full-time positions or shift leader roles
• Opportunity to gain skills in store management
• Possibilities for franchise ownership for long-term employees

ASSUMPTION: Career advancement is highly supported with training programs for dedicated employees.

🌍 Location & Work Environment

Office Type: On-site retail environment within a local Domino's store

Office Location(s): 8302 Ball Ground Hwy, Ball Ground, Georgia

Geographic Context:

• Located in a growing community with a small-town feel
• Accessible through major highways; public transit details vary
• Surrounded by local businesses and opportunities for community engagement

Work Schedule: Part-time, with a minimum of three shifts weekly; weekends mandatory

ASSUMPTION: The rural setting may attract applicants looking for a close-knit community work environment close to home.

💼 Interview & Application Insights

Typical Process:

• Submit application online via the company website
• Initial screening with HR or store manager
• In-person interview focusing on customer service skills

Key Assessment Areas:

• Customer interaction capabilities
• Teamwork and collaborative skills
• Ability to perform under pressure in a fast-paced setting

Application Tips:

• Emphasize your communication skills and positive attitude
• Highlight any relevant team-oriented experiences
• Prepare to discuss your availability and flexibility

ATS Keywords: Customer Service, Team Player, Pizza Making, Reliable Transportation

ASSUMPTION: The interview may include situational questions to evaluate problem-solving and customer service aptitude.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Order processing software
• Basic kitchen tools for pizza preparation

ASSUMPTION: Familiarity with basic computing or retail software will be useful but training will be provided.

👔 Cultural Fit Considerations

Company Values:

• Commitment to excellence and quality
• Innovation and leadership in service technology
• Teamwork and collaborative growth

Work Style:

• Energetic and customer-focused
• Flexible and adaptive to dynamic environments
• Supportive and community-oriented

Self-Assessment Questions:

• Do you enjoy interacting with diverse customer profiles?
• Can you maintain a positive attitude during busy times?
• Are you committed to personal growth within a team setting?

ASSUMPTION: The cultural emphasis is on maintaining a fun yet professional atmosphere conducive to both employee and customer satisfaction.

⚠️ Potential Challenges

• Handling peak hours with high foot traffic
• Balancing customer service with operational tasks
• Adapting to the brand's pace and service standards
• Adequately addressing customer inquiries and complaints

ASSUMPTION: New hires might experience a learning curve when adjusting to multitasking requirements.

📈 Similar Roles Comparison

• Similar customer service roles in other fast-food chains
• Comparison with delivery driver roles which include more on-the-road tasks
• In-store roles versus remote customer service roles focusing on telephone support

ASSUMPTION: The role primarily focuses on in-store duties, differing from delivery tasks or remote support positions.

📝 Sample Projects

• Participating in promotional events or campaigns
• Contribution to store process improvements
• Training sessions for new team members

ASSUMPTION: Store-specific projects aim at engaging team members in broader company initiatives.

❓ Key Questions to Ask During Interview

• What are the busiest times or seasons for this store?
• What opportunities for growth are available within this location?
• How does this store maintain its community involvement?
• What are the typical challenges faced by team members here?
• How does the company support training and development?

ASSUMPTION: These questions can help applicants understand the role's demands and opportunities for development within the company.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant skills like customer service and teamwork
• Prepare for an in-person interview by practicing customer service scenarios
• Check your availability for weekend shifts before application
• Await feedback and potential interview scheduling

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.